Robin Ridgley Email & Phone Number

Preston, England, GB

United Kingdom

As a Managing Consultant, I lead and empower our Line Managers by embedding the Sysdoc People and Cultural Frameworks into all aspects of our operations. My role focuses on ensuring that these frameworks guide our management practices, fostering an engaged and thriving workforce. This is a critical role in shaping and implementing strategies that enhance.

London, United Kingdom

Sysdoc is an innovative specialist consultancy that works with clients to deliver successful and sustainable business transformation and change. With 30 years of experience in the industry, supporting a large global client base including major corporate, government & public sector organisations.

• Lead Communications Consultant working on a major transformation programme for large a UK Defence organisation
• A member of the senior first line team providing communications, engagement best practice and strategic communications support to the Senior Leadership Team
• Written and launched “Go Build” communications strategy and “Coming out of the Blocks” communications campaign
• Effectively managing the work commitments and requirements of the communications team working on each of the transformation programme releases
• Developing individual communications plans for each release of the programme
• Ensure that each releases communications plans is aligned to the overall transformation programme

Preston

• Managing Director of Curovo - Senior Consultant providing specialist consulting services, leading internal change programmes, focussing on People and Culture, Employee Engagement and Communications
• Developing and working within organisations to help implement end-to-end transformative strategies/programmes focussing on Internal comms, and supporting/increasing employee engagement
• Supporting/reviewing/clarifying existing strategies incl. best practice, improvements and long-term benefits such as cost savings and improve customer relationships
• Working with key stakeholders throughout organisations incl. executive level
• Designing/creating engaging workshops and employee led sessions incl. supporting materials
• Creating/delivering content that supports and positively communicates changes as being real and impactful incl. newsletters and Intranet articles

United Kingdom

Projects by WorkshopBank is a global online talent marketplace providing top quality consultants, coaches, facilitators and trainers.We specialise in team building, creativity, innovation, change management, conflict resolution, management development, process improvement, organizational change and transformation.When you use Projects you can expect to:1).

Preston, United Kingdom

Maxmedia is a full service marketing and advertising agency, specialising in housing sector communications. Offering you an unrivaled experience and expertise of the social housing and non-profit industry, producing publications and marketing materials for some of the biggest names in the housing sector.

Preston

As Communications Manager I had responsibility to:Work with the Head of Business Improvement to develop and implement the CGA’s external and internal communication. Work with the Head of Business Improvement to develop and implement the CGA’s marketing strategyLead on communications, events, information and public relationsSupporting Learning and.

Bootle

Responsible for initial set up of customer contact centre which includedprocurement of Telephony and CRM software ( Lagan CRM)Interviewed, hired and trained customer service representatives for newcustomer service centreGenerated and distributed daily reports and order acknowledgments toappropriate personnel..Developed and implemented policies, procedures.

Bolton

Online Kitchen Appliance Retailer.Customer Service Manager responsible for all inbound customer service enquires

Leigh

Set up new Contact Centre for WALH. Arms Length Management Organisation providing social housing for Wigan Council.Responsible for initial set up of customer contact centre which includedprocurement of Telephony and ICT Interviewed, hired and trained customer service representatives for newcustomer service centreGenerated and distributed daily reports and.

Various Across NW

Worked in busy marketing team as marketing assistant for regionalmarketing and telesales teams.Responsible for marketing campaign for the UK's first free dial up internetservice. Worked on UK Disney Channel launch, promoting cable TV and internetservices across NWWorked in Outbound and Inbound Telesales Teams as Team manager andTeam Coach -providing.

Communications, Sports Science,Photography

Activities and Societies: Sport - Hockey/Badminton

Education record

Activities and Societies: Drama - I wrote the music for a play written by Arnold Wesker