Chief Support Officer
CurrentKey member of the executive team. Works closely with and builds strong relationships with other senior leaders, focusing on overall organizational results. Maintains a strong understanding of economic, regulatory, risk, and demographic trends in the company’s current and potential market areas to guide business decisions. Possesses strong verbal and written communication skills, including the ability to motivate and influence others by obtaining cooperation, requiring a significant level of diplomacy and trust. Skilled in communicating effectively with key stakeholders and leveraging critical relationships. Articulate and able to influence change. Develops and executes strategic plans for Loan Servicing, Deposit Operations, ACH/Wire/Payment Operations, Quality Control, Technology Services including IT, Data, Development, and Applications Support, and the Project Management Office.