Strategic Implementation of Critical Large Scale Improvement ProgramCurrently, leading a global continuous delivery improvement program for theEnterprise Payments division at FIS and working directly with the senior executiveteam across 3 regions and 8 workstreams. The program’s focus includes improvingthe quality and time to market delivery of the group’s 20 core products by migratingto a Scaled Agile delivery model; improving the profit margin on new business witha… Show more Strategic Implementation of Critical Large Scale Improvement ProgramCurrently, leading a global continuous delivery improvement program for theEnterprise Payments division at FIS and working directly with the senior executiveteam across 3 regions and 8 workstreams. The program’s focus includes improvingthe quality and time to market delivery of the group’s 20 core products by migratingto a Scaled Agile delivery model; improving the profit margin on new business witha value of $100m+ per annum by integrating the Sales and Delivery teams;establishing an end to end Demand/Capacity resource view for 1,500 people in theregional Product, Client and Support teams and standardising the financial &delivery governance for 50+ clients across the group. Show less

Led E2E delivery of business critical Data Centre migrationLed the migration of critical Mastercard Payment Gateway Service infrastructureprocessing 5m+ transactions a day to a new regional data centre. Prioritised as thenumber one program for the business unit and reporting into the MasterCard groupCIO, successfully led a diverse team of 30+ people to implement technical changes,manage PCI compliance requirements and ensure effective customer change management and… Show more Led E2E delivery of business critical Data Centre migrationLed the migration of critical Mastercard Payment Gateway Service infrastructureprocessing 5m+ transactions a day to a new regional data centre. Prioritised as thenumber one program for the business unit and reporting into the MasterCard groupCIO, successfully led a diverse team of 30+ people to implement technical changes,manage PCI compliance requirements and ensure effective customer change management and communications. Show less

Own $10m per annum account and lead a matrixed team of 50 people responsible for successfully delivering diverse outcomes across complex business, technical and operational work streams by integrating four FIS products into a single Real Time Payment platform that successfully processes 1 million customer transactions per day.Secured $3m of new sales opportunities by engaging with the client to identify new business initiatives. Organised team to collect new business requirements… Show more Own $10m per annum account and lead a matrixed team of 50 people responsible for successfully delivering diverse outcomes across complex business, technical and operational work streams by integrating four FIS products into a single Real Time Payment platform that successfully processes 1 million customer transactions per day.Secured $3m of new sales opportunities by engaging with the client to identify new business initiatives. Organised team to collect new business requirements, negotiated commercial contracts and aligned internal staffing priorities to ensure significant uplift in account revenue during my tenure. Aligned the account to the bank exective’s strategic objectives by organising and chairing quarterly Steering Committees with client and internal executives. Strategic 2021 deliveries included new transformational NPP PayTo features, migrating to a Public Cloud provider, onboarding BitCoin, Digital Home Loan & Commercial Business channels and supporting ongoing industry compliance requirements.Supported $80m pre-sales initiative for a Singapore based bank by showcasing the successful delivery framework implemented at CBA to the prospective client’s executive team and contributing to the bank signing a multi-year contract with FIS in 2021. Show less

Managed new scope and negotiated delivery priorities for 2,000 tickets annually with client and internal teams to ensure a smooth, continuous delivery pipeline for the customer across multiple product teams located across Australian, Indian, European time zones. The team successfully delivered 15 integrated production releases in 2021.Implemented quality initiatives to establish automated regression suites across Functional, Rolling Upgrade, Deployment and Non Functional testing… Show more Managed new scope and negotiated delivery priorities for 2,000 tickets annually with client and internal teams to ensure a smooth, continuous delivery pipeline for the customer across multiple product teams located across Australian, Indian, European time zones. The team successfully delivered 15 integrated production releases in 2021.Implemented quality initiatives to establish automated regression suites across Functional, Rolling Upgrade, Deployment and Non Functional testing streams. By championing a culture of continuous improvement and excellence the team were able to reduce the time to fully certify an integrated release from 2 weeks to 6 hours, significantly improving customer outcomes leading to new business contracts. Led a non-functional engineering stream to ensure the platform met industry leading Performance and Availability real time payment requirements. Ensured effective communication of complex technical issues executive and technical stakeholders to enable alignment with client’s executive business requirements.Established and retained the highest performing team in Australia across project management, architecture, business analysis, quality assurance and devops team by fostering a culture of respect, positivity and an openness to change across the team. Staff retention on the program was the highest in the APAC region with a cross-training internship established for new starters to join the project for an initial period so they could upskill before joining other programs. Show less

Initiated and managed $2m delivery of a new global product (CBIS) subsequently sold to over 20 clients worldwide. Aligned scope to international requirements and co-ordinated the delivery from inception to production through Agile scrum methodology.

Integrated a new payment platform processing $10m payments a month Qantas Loyalty business channels. Managed a large, diverse team with limited payments knowledge to successfully implement change across online channels, back office finance and call centre business streams. Established robust new vendor management processes to improve accountability and championed Agile delivery methodologies to help drive the program delivery through the organisation.Managed the Payment Card Industry… Show more Integrated a new payment platform processing $10m payments a month Qantas Loyalty business channels. Managed a large, diverse team with limited payments knowledge to successfully implement change across online channels, back office finance and call centre business streams. Established robust new vendor management processes to improve accountability and championed Agile delivery methodologies to help drive the program delivery through the organisation.Managed the Payment Card Industry (PCI) accreditation for Qantas Loyalty across business and technology project streams to achieve and enhance core system data security for Qantas Loyalty's $1.3bn per annum business. Show less

Led technical delivery of $13m rewrite of CBA’s Direct Entry system. Established processes and culture that enabled high performance bank and vendor teams to deliver a highly resilient solution aligned to business payment control objectives and enterprise architecture payments framework.

Full Time Dad caring for two young children.

Managed $25m Payments integration program with a team of 75 staff across multiple vendors to integrate the bank’s legacy ATM, Scheme Debit, Cheque, IMT/RTGS, and back office processing systems to the new SAP core banking platform.Managed $8m Branch Telling project with a team of 35 to integrate the bank’s Telling system into the new SAP Core Banking platform that was successfully deployed to 1,500 branches across Australia.

Citi Investment Bank Project Management Office (PMO) Consultant project manager establishing PMO to manage 17 projects with a budget of $175m per annum. Defined and implemented an executive dashboard application for PMO to track schedule, budget, resourcing, dependency, risk and issue metrics across the portfolio .

Business analyst in a team of four managing diverse portfolios of CRM, Loan, Treasury, Accounting and Business Intelligence systems. Designed and developed a business intelligence reporting solution to analyse the bank’s $500m loan and $300m deposit book and prepare monthly data for APRA.

Lead developer in Loans team, building an E2E banking solution for a consortium of South Australian Credit Unions.

Developer & Test Lead on graduate program for one of the UK’s largest software consultancy firms providing bespoke CRM applications for financial institutions around the world.