Robin Stevens Email & Phone Number

High Wycombe, Buckinghamshire, United Kingdom

Slough, United Kingdom

• One of two engineers running a 14,000 mailbox migration to cloud hosted email platform NHSmail2 for Frimley Health NHS Foundation Trust.
• Migrating from Exchange 2010 and 2007, each in a different AD forest.
• SME, managing a team of 5 first and second line support staff plus occasional floorwalkers
• Public folder migration: design, PowerShell scripts, documentation and implementation
• Migration throughput planning and performance troubleshooting including:
• VMware domain controller builds.

Hammersmith

• Project work and support of several secure, cloud based platforms.
• Last point of technical escalation for NHSMail1 with over a million users.
• Involvement in Exchange 2007 to Exchange 2013 and other migrations.
• Heavy use of PowerShell scripting for configuration, build and monitoring.
• Exchange 2010 IL2 secure whole platform build and run.
• Acclaimed resource project management for three hundred thousand mailbox platform capacity increase, managing hardware and human logistics.

London, United Kingdom

• Deputy Team Leader.
• 3rd and 4th line support of 31,000 Exchange 2007 mailboxes through various resilient and highly available configurations – CCR, SCR and LCR.
• Substantial contribution to quantity and quality of shared team PowerShell script library.
• Co-authored Exchange disaster recovery plan with Microsoft dedicated engineer.
• Completed Microsoft Exchange Risk Assessment Programme remediation (ExRAP).
• Two separate migrations from Exchange 2003 clusters.

London, United Kingdom

• Broad 3rd line support for several client accounts with various versions of Exchange.
• Single-handedly migrated National Grid content checking policy to the cloud.
• Saved around £50,000 by persuading management that a proposed hardware load balancer was unnecessary.
• Negotiated a highly simplified rule set to save costs and administrative overhead.
• Exchange 5.5 to Exchange 2003 cluster migrations.
• Handed over National Grid support to India.

Wokingham

• Promoted from the helpdesk.
• Design, testing, installation and maintenance of Exchange 5.5 and MIMEsweeper.
• Project work, 2nd and 3rd line email support.
• Lotus Notes connection and migration to Exchange.
• Long-term vendor liaison with Microsoft for Notes coexistence issue leading to new Exchange code.
• Responsible for DL Manager dynamic distribution list tool.