Robin Wilson Email & Phone Number

Waco, Tx, Us

Waco, Tx, Us

Woodway, Tx, Us

Waco, Texas, United States

Waco, Texas, United States

Serve as primary contact for client communications. Plan, write, proofread, and distribute written communications to clients and trade partners. Develop, update, and publish marketing content. Acquire permits and schedule inspections with municipalities in which the company has construction projects. Highlights:• Implemented and administered CoConstruct, a web-based construction project management application; provided training to internal staff/end-users.• Used Adobe Creative Suite products to design and produce a brand board and unified branding assets for documents, brochures, handbooks, and marketing materials.

Waco, Texas, United States

Waco, Texas, United States

Served as leader of a content team tasked with writing specifications and related documentation for educational software. Collaborated with programmers to design mobile, web-based, and desktop applications. Conducted usability testing and quality assurance checks on multiple platforms and operating systems to ensure compliance with product specifications.Highlights:• Led content team responsible for developing web-based/mobile versions of CEI’s flagship learning application.• Collaborated with developers to determine product functionality and to document product specifications.• Regularly communicated with training team and internal staff to ensure that product functionality met customers’ needs.• Designed and produced wireframes and digital assets for software applications and mobile apps.• Conducted extensive usability testing for all digital products, including software, websites, and mobile applications; verified processes and features.• Developed and produced training documentation, digital presentations, and training videos to communicate product features and functionality to staff and end-users.• Communicated with staff to ensure customer needs were met or exceeded and that content was consistent across platforms.

Waco, Texas, United States

Served as managing editor and designer of corporate magazine. Collaborated and communicated with website developers, internal departments, and remote team members to produce content for magazine and company website. Reviewed projects, determined priorities, established production timelines, and followed all steps in the publication process, including submission, review, copy and content editing, approval, and printing/posting to corporate website and social media platforms. Implemented style protocols in published work; ensured consistency in formatting, tone, and voice in all communications. Used Joomla content management system to maintain corporate website. Initiated and maintained corporate social media presence. Highlights:• Redesigned company newsletter in magazine format to include graphics, copy, and training team contributions, increasing both reader engagement and company website traffic.• Wrote content for each magazine issue and edited contributions from as many as 20 training team and internal staff members.• Selected artwork, edited and retouched photos and digital images, created and produced magazine design and layout.• Wrote, revised, designed, and prepared content for publication in digital and printed training manuals, learning activities, worksheets, video-based tutorials, multimedia presentations, sales brochures, marketing documents, and on company website.• Collaborated with all departments to implement current branding and style protocols in all publications.• Researched and fact-checked content submitted by staff.• Maintained comprehensive libraries of printed and digital assets for corporate and partner use.• Collaborated with Support Services staff to research state standards and to publish product correlations.• Wrote content, designed artwork, and edited video for social media posts while providing continual management of corporate social media presence on Facebook, Twitter, LinkedIn, Google+, Pinterest, and YouTube.

Waco, Texas, United States

Developed and designed high-quality training materials and tutorials, managed internal and customer training functions, and conducted on-site and online training sessions and product demonstrations, for staff, customers, and prospective clients.Highlights:• Collaborated with software development team to design and produce modified versions of CEI’s learning applications, simplifying desktop and network installation, setup, and operation for trainers while ensuring a consistent training experience for all end-users.• Wrote, edited, and designed effective training manuals, activities, worksheets, presentations, video-based tutorials, and training modules used in employee onboarding, client orientation, and product training courses and workshops.• Supervised a training team of as many as 15 members responsible for conducting on-site and remote product training sessions, in-service presentations, and product demonstrations.• Collaborated with internal departments to conduct annual reviews of onboarding, implementation, and training resources.• Managed annual updates of multiple projects, completing requested changes to training materials, onboarding guides, user guides, storyboards, video tutorials, multimedia presentations, and printed and digital publications.• Delivered information about company protocols, release notes, and product features to staff and customers.

Consulted with partner clients in public and private K-12 schools, providing coaching to faculty and staff to ensure successful program implementation.Highlights:• Coached teachers and software lab managers to implement and manage software applications designed to provide personalized lessons appropriate for students’ abilities and skills.• Provided troubleshooting for computer/technical issues.• Provided on-site professional development training sessions for teachers, administrators, staff, and parents.• Communicated regular status updates about implementation effectiveness to stakeholders.• Conducted ongoing software testing and reported bugs and functionality issues to quality assurance and product teams.

Axtell, Texas

Dallas, Texas, United States

Dallas, Texas, United States

Mcgregor, Texas, United States

Master Of Music, Music Education

Bachelor Of Music Education, Music Teacher Education