Robin Young Email & Phone Number

Washington, District Of Columbia, United States

• Lead the content development and delivery for the ACC's Annual Scientific Session and International Conferences, ensuring all timelines and deliverables are met.
• Liaise with US and OUS chairs across all conferences to ensure continuity across programs.
• Oversee the team responsible for all faculty and abstract management across the four conferences.
• Contribute to budget development for activities and adherence to established budgets.

Washington, District Of Columbia, United States

• Project manager for three annual conferences held in the Asia, Latin America, and Middle East regions, including pre-planning, onsite execution, and follow up.
• Worked with internal teams and external partners to design conference objectives and content, marketing and communications plans, fundraising opportunities, and participant evaluations.
• Managed itineraries of high-level faculty members traveling to the conferences and liaise with in-country partners on all logistical aspects to ensure a positive experience for faculty.
• Developed trip briefing materials and create and disseminate communications to all internal and external stakeholders prior to and during travel.
• Created standard operating processes across all three conferences for continuity and efficiency.

Washington, District Of Columbia, United States

• Was a project manager for the ACC Latin America conference, held in Mexico, Peru, and Colombia, with attendance ranging from 300-1,500 participants.
• Managed all faculty and was responsible for inviting and confirming between 30-100 faculty members, as well as coordinating travel and accommodation for US and regional faculty.
• Managed logistics of the conferences in collaboration with internal teams and in-country partners to ensure a positive experience for all participants.
• Successfully interacted with culturally and linguistically diverse partners, faculty, and participants.

Washington, District Of Columbia, United States

• Managed the scientific abstract portion of the ACC’s Annual Scientific Session, which generated approximately $200,000 in revenue for the conference each year.
• Was responsible for managing and coordinating approximately 3,000 presenters, 1,000 reviewers, and 200 faculty members each year.
• Was the liaison for all internal and external stakeholders, as well as the primary contact to thousands of individuals submitting research to the conference.
• Streamlined work processes year-over-year and improved all external communications and instructions to provide a more positive user experience to conference participants and decrease unnecessary workload.

Asbury Park, New Jersey

• Remained resilient, composed and positive in high-pressure situations without giving up attention to detail or compromising customer satisfaction.
• Handled all conflicts with polite professionalism and quickly resolved any problems that arose.
• Communicated with all levels of management to ensure customer needs were consistently met.

Naju, Jeollanam-do, Korea

• Developed curriculum, tracked student progress, and taught English to a diverse student population.
• Effectively taught young, low-level students English by communicating with them in Korean.
• Supported new teachers with education strategies and the maintenance of student records.
• Utilized Microsoft Office to produce classroom materials and other documents.
• Refined teaching and classroom management skills.

Asbury Park, NJ

• Was responsible for serving food to patrons of a fine dining establishment.
• Maintained excellent customer service in a fast-paced work environment.
• Handled multiple tasks at a time and delivered effective services with strong attention to detail.
• Cross-trained other staff members in order to prepare them for work as a server and function collaboratively in a team environment.

Glenside, PA

• Assisted students with drafting, proofreading, and editing their written assignments.
• Answered telephones and drafted correspondence in order to schedule appointments with students.
• Maintained online staff schedules and managed the writing center calendar.
• Exercised judgment when handling confidential matters and when writing consultation reports.
• Effectively interacted with diverse individuals to meet their specific needs and help with completing their assignments.

Glenside, PA

• Acted as an available resource to all students within the Historical and Political Studies department at Arcadia University.
• Helped students with written assignments, exam preparation and difficult concepts for their courses.
• Submitted written reports to the Learning Resource Network director to ensure quality of tutoring sessions.

Glenside, PA

• Acted as a research assistant to Dr. Hilary Dick at Arcadia University.
• Researched specific policies and topics for articles and conferences as requested.
• Analyzed and processed information and submitted reports and summaries to professor.
• Prioritized and organized workload in order to complete tasks and objectives by strict deadlines.

Glenside, PA

• Assisted Dr. Jennifer Riggan with a first-year university seminar.
• Facilitated in-class discussions, explained assignment guidelines and met with students one-on-one to provide academic and social support.
• Acted as an available resource to students.

Belmar, NJ

• Increased customer service skills by working in a family friendly establishment.
• Developed multi-tasking skills and ability to work in fast-paced environments.
• Remained composed in stressful situations and ensured customer needs were consistently met.

Oceanport, NJ

• Prepared legal documents electronically to be distributed to individuals and organizations.
• Worked independently to process high volumes of documents by strict deadlines.
• Maintained client records through company database and answered incoming calls to assist legal servers.

Spring Lake Heights, NJ

• Was responsible for training all new area employees in time management, task prioritization, and how to function collaboratively in a team environment.
• Provided excellent customer satisfaction by offering superior services and in-store customer support.
• Assessed the work of other employees to guarantee company standards were consistently met.

Master Of Arts - Ma, International Affairs, 3.93 Gpa

Completed a Master of Arts in International Affairs at the George Washington University's Elliott School of International Affairs, with a.

Bachelor Of Arts (B.A.), International Studies, 3.97 Gpa

• Graduated Summa Cum Laude in International Studies. Minored in Spanish. • Summer program in Valparaíso, Chile. Focus in globalization.

Associate Of Arts (A.A.), Foreign Languages - Spanish, 4.0 Gpa