Robin Young Email & Phone Number

Washington, District Of Columbia, United States

• Lead the content development and delivery for the ACC's Annual Scientific Session and International Conferences, ensuring all timelines and deliverables are met. • Liaise with US and OUS chairs across all conferences to ensure continuity across programs. • Oversee the team responsible for all faculty and abstract management across the four conferences.• Contribute to budget development for activities and adherence to established budgets.

Washington, District Of Columbia, United States

• Project manager for three annual conferences held in the Asia, Latin America, and Middle East regions, including pre-planning, onsite execution, and follow up. • Worked with internal teams and external partners to design conference objectives and content, marketing and communications plans, fundraising opportunities, and participant evaluations. • Managed itineraries of high-level faculty members traveling to the conferences and liaise with in-country partners on all logistical aspects to ensure a positive experience for faculty.• Developed trip briefing materials and create and disseminate communications to all internal and external stakeholders prior to and during travel.• Created standard operating processes across all three conferences for continuity and efficiency.

Washington, District Of Columbia, United States

• Was a project manager for the ACC Latin America conference, held in Mexico, Peru, and Colombia, with attendance ranging from 300-1,500 participants. • Managed all faculty and was responsible for inviting and confirming between 30-100 faculty members, as well as coordinating travel and accommodation for US and regional faculty. • Managed logistics of the conferences in collaboration with internal teams and in-country partners to ensure a positive experience for all participants. • Successfully interacted with culturally and linguistically diverse partners, faculty, and participants.

Washington, District Of Columbia, United States

• Managed the scientific abstract portion of the ACC’s Annual Scientific Session, which generated approximately $200,000 in revenue for the conference each year.• Was responsible for managing and coordinating approximately 3,000 presenters, 1,000 reviewers, and 200 faculty members each year.• Was the liaison for all internal and external stakeholders, as well as the primary contact to thousands of individuals submitting research to the conference. • Streamlined work processes year-over-year and improved all external communications and instructions to provide a more positive user experience to conference participants and decrease unnecessary workload.

Asbury Park, New Jersey

• Remained resilient, composed and positive in high-pressure situations without giving up attention to detail or compromising customer satisfaction. • Handled all conflicts with polite professionalism and quickly resolved any problems that arose.• Communicated with all levels of management to ensure customer needs were consistently met.

Naju, Jeollanam-Do, Korea

• Developed curriculum, tracked student progress, and taught English to a diverse student population.• Effectively taught young, low-level students English by communicating with them in Korean. • Supported new teachers with education strategies and the maintenance of student records.• Utilized Microsoft Office to produce classroom materials and other documents.• Refined teaching and classroom management skills.

Asbury Park, Nj

•Was responsible for serving food to patrons of a fine dining establishment.•Maintained excellent customer service in a fast-paced work environment.•Handled multiple tasks at a time and delivered effective services with strong attention to detail.•Cross-trained other staff members in order to prepare them for work as a server and function collaboratively in a team environment.

Glenside, Pa

• Assisted students with drafting, proofreading, and editing their written assignments. • Answered telephones and drafted correspondence in order to schedule appointments with students.• Maintained online staff schedules and managed the writing center calendar.• Exercised judgment when handling confidential matters and when writing consultation reports. • Effectively interacted with diverse individuals to meet their specific needs and help with completing their assignments.

Glenside, Pa

• Acted as an available resource to all students within the Historical and Political Studies department at Arcadia University.• Helped students with written assignments, exam preparation and difficult concepts for their courses.• Submitted written reports to the Learning Resource Network director to ensure quality of tutoring sessions.

Glenside, Pa

• Acted as a research assistant to Dr. Hilary Dick at Arcadia University.• Researched specific policies and topics for articles and conferences as requested.• Analyzed and processed information and submitted reports and summaries to professor.• Prioritized and organized workload in order to complete tasks and objectives by strict deadlines.

Glenside, Pa

• Assisted Dr. Jennifer Riggan with a first-year university seminar.• Facilitated in-class discussions, explained assignment guidelines and met with students one-on-one to provide academic and social support.• Acted as an available resource to students.

Belmar, Nj

• Increased customer service skills by working in a family friendly establishment.• Developed multi-tasking skills and ability to work in fast-paced environments.• Remained composed in stressful situations and ensured customer needs were consistently met.

Oceanport, Nj

• Prepared legal documents electronically to be distributed to individuals and organizations.• Worked independently to process high volumes of documents by strict deadlines. • Maintained client records through company database and answered incoming calls to assist legal servers.

Spring Lake Heights, Nj

• Was responsible for training all new area employees in time management, task prioritization, and how to function collaboratively in a team environment.• Provided excellent customer satisfaction by offering superior services and in-store customer support.• Assessed the work of other employees to guarantee company standards were consistently met.

Master Of Arts - Ma, International Affairs, 3.93 Gpa

Completed a Master of Arts in International Affairs at the George Washington University's Elliott School of International Affairs.

Bachelor Of Arts (B.A.), International Studies, 3.97 Gpa

• Graduated Summa Cum Laude in International Studies. Minored in Spanish. • Summer program in Valparaíso, Chile. Focus in globalization.

Associate Of Arts (A.A.), Foreign Languages - Spanish, 4.0 Gpa