Robin Zuberer Email & Phone Number

Scottsdale, Arizona, Us

Gaithersburg, Md, Us

● Managing multiple major high profile fast pace projects and have successfully managed remotely ● Managing a diverse group of vendors, contractors and employees on construction and integration activities. ● Drives financial success, ownership, accountability, and quality in the program.● Develops, recommends, and/or implements critical initiatives associated with improving practices; leads establishment and development of policies; establishes schedules, collaborates with market, and national partners.● Identifies risks in projects and applies techniques to assess and mitigate the risks. Drives project risk reviews and appropriate mitigation. Calls out potential issues to achieve resolution.

Oakland, California, Us

Manage 30+ projects simultaneously from multiple programs, (i.e. Capital Construction, LAN/WAN Infrastructure, and VoIP Infrastructure) throughout multiple service areas in Northern California. Responsible for both internal and external resource management using established methodology. Successfully use lessons learned from previous projects to mitigate potential issues and risks. Utilize both company and industry project management standards to manage projects. Introduce out-of-the-box ideas to help alleviate potential risks while documenting steps taken to ensure colleagues can benefit from the knowledge gained. Analysis reporting to the PMO analyzing business and technical needs and requirements to produce all project documentation including business and technical requirements by using the established project management methodology. Responsible for weekly meetings to inform both the stakeholders and the project team the current status of the tasks on multiple projects and reporting project status to leadership on a monthly basis.

Responsible for analyzing, combining, consolidating, and documenting telephony data including but not limited to legacy PBX systems, legacy voicmail systems, and legacy ACD systems. Performs a variety of duties to help facilitate VoIP projects for discovery of legacy systems to turn up of new system. Research and find solutions to tasks to ensure time and budget can be reduced. Responsible for establishing, creating, and updating all procedures and policies for clients which pertain to the projects.

Napa, Ca, Us

Responsible for overseeing the VoIP Migration Program. Responsible for the completion of all VoIP projects on time, within the budget and meeting the expectations of the projects. Responsible for establishing and updating all procedures and policies pertaining to the program.

Walnut Creek, Ca, Us

Responsible for overseeing all aspects of numerous IT projects using planning, monitoring and controlling processes within and external to the organization. Responsible for the completion of the project on time, within the budget and meeting the expectations of the projects. Performs a variety of tasks including, but not limited to, coordinating all resources and stakeholders, setting deadlines, assigning responsibilities, monitoring, summarizing and communicating the progress of the project to the customer on a weekly basis.

Managed projects for transport and outside plant equipment, including but not limited to Cisco and Fujitsu ROADM and SONET, ATM, BITs, Fiber, Routers and Ethernet Switches. Analyzed incoming projects to detail funding that would be required for overall project. Ordered all material need for project in order to meet allowable budget and also met the customer standards and requirements. Maintained and updated customer records in TAB/db and AutoCAD. Managed project for conception to end ensuring installation crew had a full scope job and specification to produce a final quality project. Assist with quotes by using building block templates for submission to customer.

Burlington, North Carolina, Us

Provide supervision for the staff of 30+ employees in order to meet established turnaround times and all performance expectations. Monitor individual staff performance, time cards, overtime and provide coaching/feedback on a regular basis, conduct timely performance evaluations, conduct huddle meetings and training as appropriate. Provide timely guidance to the unit to maximize overall performance. Ensure the department's auditing procedures including customer services requests, reports, special projects, and focus audits are completed regularly to monitor quality. Responsible for hiring decisions, manpower analysis to determine staffing needs and activities to integrate new employees into the group. Compile, analyze and report audit results on a regular basis to various departments in order to keep management apprised of performance. Develop action plans based on audit results and assist the claims management team in the perpetuation and assessment process within the department in order to improve quality. Identify, analyze, and respond to department trends. Identify and resolve service, operational, and administrative issues. Work directly with sales team and customer service division and act as a bridge between operations and service. Use internal programs, such as PeopleSoft and Ceridian as well as Microsoft Outlook, Word, and Excel on a daily basis.

Secaucus, Nj, Us

Assisted patients in all age groups. Has full understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees. Possess the ability and skills necessary to provide orientation and training for patient service technicians. Interact with clients on daily basis when delivering patient reports to several local offices. Occasionally worked as a link to the sales team to give insight between to two departments.

Burlington, North Carolina, Us

Assist supervisor in numerous duties including scheduling, compliance audits, quality control, and training. Did competencies for phlebotomists to ensure additional training was not required. Has a positive and great inter-personal skill, resourceful and eager to assist and motivate peers. Assist supervisor resolve ID discrepancies, also worked with technicians to lower error rate. Willing to assist other departments to ensure the task at hand is completed. Has full understanding of the organization's standard operating procedures.

Interact with customer on daily basis. Calculated money transactions. Maintain a friendly environment to ensure guests have a pleasant experience. Stock and keep track of inventory.

Interact with customer on daily basis. Calculated money transactions. Maintain a friendly environment to ensure guests have a pleasant experience. Certified Trained.

Process and track incoming orders. Ensure enough product is available on hand to fulfill orders. Answer consumer questions on daily basis regarding any of the product line. Manage, track, and ship all website orders. Edit website with any updates as required. Track all relevant sales data on monthly basis. Assemble and ship samples of products to company Sales Representatives and Brokers.

Managed projects for transport and outside plant equipment, including but not limed to Cisco and Fujitsu ROADM and SONET, ATM, BITs, Fiber, Routers and Ethernet Switches. Analyzed incoming projects to detail funding that would be required for overall project. Ordered all material need for project in order to meet allowable budget and also met the customer standards and requirements. Maintained and updated customer records in TAB/db and AutoCAD. Conducted site surveys if additional information was needed to ensure projects success. Managed project from conception to end ensuring installation crew had a full scope job and specification to produce a final quality project. Assist with quotes by using building block templates for submission to customer. Conducted training classes on Tab/db for other ADC Engineering regions.

Analyzed incoming projects to determine difficulty of technology and size of workload. Assigned projects to 3 design engineers as well as coached, mentored, and lead. Negotiated short due dates ensuring enough time to create highest quality product. Reviewed all engineers' design projects for quality. Researched and documented new equipment technologies and variances between the different market areas that orders were received from. Key player in team management meetings to share ideas and/or solutions to current issues. Active participant on committees that evaluated and updated the process for vendor updated central office drawings. Was selected to do a presentation on “final project” and Tab/db to the SBC Engineers in Missouri, Oklahoma, Kansas, and Arkansas Region.

Supervised a group of data entry specialists. Reviewed all work prior to submitting for quota to ensure quality requirements were met. Created quality review sheets, attendance sheets, and helpful reference sheets in Microsoft WORD and EXCEL. Created standard templates in TAB/db to increase production and the quality of work. Trained all new hires to understand the office drawings in order to input them into TAB/db. Analyzed and scrubbed central office drawing for conversion. Researched and solved technical issues.

Bachelors Of Science, Business Management

Certified Phlebotomy Technician, Phlebotomy

Education record