Elden Robison Email & Phone Number

Greater Memphis Area

Serve as Tier 2 support specialist for over 5000 end users across 140 manufacturing facilities. Provide 24/7 support by participating in on-call rotation. Support multiple front-end manufacturing applications and their centralized back-end systems.Implement database driven application providing centralized access to multiple server resources such as SSH, FTP, MySQL Workbench or MSSQL Studio, URL shortcuts, and RDP connections to print, Citrix, and file servers. Allows retrieval of PAM credentials from REST API rather than through web portal manually. Application is now used by 22 users across 3 teams and contains over 2200 entries providing access to over 400 server environments.Develop browser extension to compose new email from information parsed from ticketing system. Provide quick communication to end user by auto-filling email, subject with ticket number and summary, as well as a link to the ticket in email's body.Utilize PowerShell to automate upgrades and provide version control for server applications accessed via Citrix.Improve SEO of the team's internal knowledge base through revising standardized formatting, metadata tags, and naming conventions of over 200 articles.Assist in automating the migration of Oracle Linux environments from OVM to OLVM.Develop ad-hoc reporting scripts, bash and PowerShell, used to collect metrics from both UNIX and Windows environments.

Brandon, Ms

Offer web solutions through agile methodology by implementing functions providing the most business value with least amount of development time first.Create websites, web-based database editors, and other custom web solutions primarily for small businesses. Example projects include web based reservation systems, customer management solutions, and dynamic PHP forms including payment processing.Utilize HTML, PHP, MySQL, JavaScript, CSS, Bootstrap Framework, and FTP

Starkville, Mississippi, United States

Provide university the ability to market online degree programs to multiple platforms through responsive web design utilizing Bootstrap framework.Utilized AutoHotKey scripting to parse copied clipboard content and paste as HTML code into ExpressionEngine CMS. Used to convert rich text elements from email or documents into standardized HTML.Create new pages for new online degrees programs and update existing pages to provide standardized styling and intuitive navigation.Utilize HTML, CSS, PHP, and Bootstrap framework daily.

Starkville, Ms

Facilitate recording and streaming of university lectures in real time ensuring audio and video quality as instructor simultaneously teaches in-person and remote students.Collaborate with instructor to implement best practices to continuously improve online learning experience.

Brandon, Ms

Scheduled and led up to 12 employees over four concession stands to provide expeditious service. Effectively performed multiple tasks within a fast-paced energized environment. Recorded sales, calculated labor costs, reconciled cash drawers, and managed inventory.