Focusing on ICT strategy, technology transformation, service delivery and machinery of government initiatives by delivering an ICT strategy that aligns to the Victorian government’s ICT road-map.Providing leadership to DPC’s ICT team, promoting a positive culture by modelling VPS values, and developing staff to fulfill their potential.Ensuring the delivery of ICT services for 1400 Department, Ministerial and Agency staff, providing an outstanding customer experience. Making a significant contribution to the modernisation of DPC's ICT foundations such as the migration from Windows 7 and lotus notes to Windows 10 and Office 365.

Managing a small team of ICT professionals, my responsibilities included:- Project Management.- Technical leadership.- Simplification & modernisation of systems.- Solution design.

In this role I joined the Project Management Office (PMO) as a technical project manager and technical lead.My responsibilities included making significant contributions to systems integration and automation. This work required me to work closely with vendors to design and implement technical solutions.Developing and integrating the firms suite of enterprise applications and business intelligence \ data analysis capabilities.Demonstrating high quality technical leadership whilst mentoring IT staff members.

- Senior member of the application services team, Team Leader.- Responsible for development, upgrade, maintenance & support of business systems \ enterprise applications.- Project management, systems integration, business process improvement, proof of concepts, enterprise application upgrades.- Vendor management.- SQL server support, upgrades, log-shipping, clustering, DR design, backup etc.- Develop / support / enhance the firm’s business intelligence solutions. SSRS, SSAS, SSIS ETL / datawarehouse, BIDS, PowerPivot, Tableau, PowerBI.- Level 3 applications support. APS, Caseware, Imanage, Sage ACCPAC,BGL, Chris21, Banklink, MYOB, custom .NET etc - Implementation of ITIL principals, new service desk.

- Team leader, small of application support analysts- Bespoke application environment. - Manage offshore vendor development- Manage SQL Server environment- Live television - ensure uptime and rapid response to issues. On-call hours- Liaise and chair meetings with vendors. Manage relationship- Chair regular meetings with heads of business divisions to discuss issues and development requests- ITIL Change management

- Global Oracle business system support – 24/7- Global Oracle configuration- Global reporting, data extracts, dashboards- Siebel support- SharePoint administration- IT support / server monitoring / application deployment

- Product Specialist UK office – 3rd level customer support- Configure business system – Oracle - Management reporting & dashboards. Oracle & Hyperion BI- Trade shows

- Support MYOB 3rd party developers using SDK- Attend national roadshows meet 3rd parties and exhibit software- Support MYOB Customers on all business division products