Rob Klatt

Rob Klatt Email and Phone Number

Service Solutions Account Manager @ Performance Power Concepts Inc.
Renton, WA, US
Rob Klatt's Location
Renton, Washington, United States, United States
Rob Klatt's Contact Details

Rob Klatt personal email

n/a
About Rob Klatt

robklatt70@gmail.comAccomplished Lean Six Sigma Black Belt professional with 10+ years of experience in Fortune 500 business process improvement, cost reduction and revenue generation. Demonstrated ability to effectively manage client facing relationships and projects to ensure high quality, bottom line results. Successfully leads cross functional teams to drive direct and measurable revenue growth. Change agent. Strong leadership, analytical, organizational, and executive communication skills. High energy, goal-oriented team player and builder with strong focus on results.AREAS OF EXPERTISE ● Cross Functional Team Leadership ● Cost Reduction Specialist● DMAIC Methodology and Tools● Risk Management● Business Process Management Held various roles of progressive responsibility in the last 21 years with Xerox. Most recently, as a Contract Enablement Analyst within NAO Finance. In this role, Led projects partnering with Sales, Delivery, Billing and Contracting to deliver complex contract conversions, while ensuring a seamless experience to the Customer and meeting their contracting and billing requirements.PRIOR EXPERIENCE / BACKGROUNDPrior to Xerox, I worked in the banking industry . Responsible for ensuring the cash liquidity requirements for the branch and ATM networks nationwide for Challenge Bank were maintained. Served six years with an Infantry Battalion in the Australian Army Reserve.Certified Lean Six Sigma Black Belt, and have studied Accounting in Australia.

Rob Klatt's Current Company Details
Performance Power Concepts Inc.

Performance Power Concepts Inc.

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Service Solutions Account Manager
Renton, WA, US
Rob Klatt Work Experience Details
  • Performance Power Concepts Inc.
    Service Solutions Account Manager
    Performance Power Concepts Inc.
    Renton, Wa, Us
  • Performance Power Concepts Inc.
    Service Solutions Account Manager
    Performance Power Concepts Inc. Dec 2018 - Present
    Greater Seattle Area
  • Xerox
    Contract Enablement Analyst
    Xerox 2013 - 2018
    Greater Seattle Area
    Developed and implemented processes for complex contract transitions.● Successfully converted 90% of legacy contracts to automated contracts● Contract automation generated $5M+ cost reduction● Ensured all customer expectations were met during conversionReporting focal for Contract Enablement Organization.● Maintained progress against targets by analyzing current state migration and performance● Developed key performance metrics and published monthly dashboard to communicate progress to senior management and key stakeholders. ● Proficient in Microsoft Office Suite, including Microsoft Word, Excel, Visio, PowerPoint, SharePoint, and Project.Project consulting results● Identified and executed process improvement and developed high level training plan.● Increased process efficiency by 29% while supporting cross functional team consisting of Corporate Finance, Pricing and Contracting, and Sales.
  • Xerox Corporation
    Project Manager - Lean Six Sigma Black Belt
    Xerox Corporation 2007 - 2013
    Led multiple, concurrent projects supporting global transformation of the business in the Large Enterprise Organization (LEO).● Projects produced $4M+ in cost reductions and revenue generation.● Managed Green Belt development program within the LEO Organization: established candidate pool, identified/validated projects, mentored candidates, and validated that requirements for certification were met.● Delivered training for Lean Six Sigma tools to the field organization.
  • Xerox Corporation
    Us Services Transition Billing Manager
    Xerox Corporation 2004 - 2007
    Ensured Sarbanes Oxley 404 and audit compliance of Xerox Managed Services Billing processes● Managed team of 12 contract and billing specialists.● Developed and implemented plan that resulted in 100% compliance of all contract billing and transition to accepted billing platforms.
  • Xerox Corporation
    Client Services Manager - Pacific North
    Xerox Corporation 2001 - 2004
    Greater Seattle Area
    Developed and implemented plan for establishing regional billing organization for Pacific North Operations. • Accountable for the billing of $150m+ in annual revenue. • Managed team of 12 billing coordinators in 3 states that facilitated accurate and timely billing, and delivered customized reporting to meet client requirements. • Oversaw improvement in key metrics, including DSO and Billing Accuracy for the region. Subject Matter Expert on billing for Sales and Delivery partners. • Developed and implemented contract to billing reconciliation process for the region, which was adopted Nationally.• Successfully managed transition of billing from a regional to central organization for Pacific North.
  • Xerox Corporation
    Client Account Manager
    Xerox Corporation 2000 - 2001
    Accountable and responsible for delivery of Xerox services to multiple private sector and government clients in Pacific North Managed Services Operation. • Responsible for interfacing with clients (decision makers and end users) and Sales Team to ensure successful delivery of Xerox services.• Client satisfaction, same account revenue growth, and P&L responsibility for accounts. • Managed and supported 16 employees at customer locations, to ensure successful implementation and delivery of contracted offerings, while meeting financial goals. • Responsible for career development and HR management of team.

Rob Klatt Skills

Solution Selling Cross Functional Team Leadership Document Management Managed Print Services Outsourcing Managed Services Sales Process Account Management Six Sigma Customer Satisfaction Process Improvement Team Leadership Selling Crm Project Management Key Account Management

Rob Klatt Education Details

Frequently Asked Questions about Rob Klatt

What company does Rob Klatt work for?

Rob Klatt works for Performance Power Concepts Inc.

What is Rob Klatt's role at the current company?

Rob Klatt's current role is Service Solutions Account Manager.

What is Rob Klatt's email address?

Rob Klatt's email address is ro****@****rox.com

What schools did Rob Klatt attend?

Rob Klatt attended Central Institute Of Technology, Trinity College.

What skills is Rob Klatt known for?

Rob Klatt has skills like Solution Selling, Cross Functional Team Leadership, Document Management, Managed Print Services, Outsourcing, Managed Services, Sales Process, Account Management, Six Sigma, Customer Satisfaction, Process Improvement, Team Leadership.

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