Rob Kuczynski Email & Phone Number

Remote

Working on development and execution of Ubersmith's professional and managed services offerings, managing Ubersmith's operations and support team members, and leading overall product vision.

Troy, NY

Responsible for managing global support staff for a fast growing software firm specializing in business management.

Saratoga Springs, NY

Primary responsibilities: Account Management, Client Training, and Webapp Customization (through HTML and image editing) for on-demand conference management software primarily targeted for investment banks. Other responsibilities: sales support, client visits, staff training, documentation, testing and debugging, computer maintenance and technical support.

Responsible for developing and managing integrated brand and promotional campaigns, including broadcast, print, interactive, public relations and special events. Led the development of a new brand positioning and look and feel for the 2008 Saratoga Polo Association meet. Coordinated the publication of the Saratoga Polo Magazine, including content planning.

Executed seasonal promotional campaigns to generate awareness and interest in polo. Created materials that would breakthrough the summer season noise to deliver attendees to the facility.

Learned the sport of polo and began applying knowledge of marketing and communications. Promoted after one season.

Glens Falls, New York Area

Played music, commercials and read copy live on air. Operated mixing console for both disc jockey shifts and live remote broadcasts.

Provided customer assistance regarding billing and payments. Updated customer databases. Ensured accurate coding and filing of documentation.

Saratoga Springs, NY

Served in a leadership capacity as a senior site administrator for Johns Hopkins University’s world-renowned summer program for gifted youngsters at the Skidmore College site. Served as primary contact to public including the media, College administration, parents, and vendors. Wrote, edited, and supervised publishing of handbooks and other literature. Ran.

Saratoga Springs, NY

Gained customer service and sales expertise in a retail environment. Supervised and trained employees in mobile concession operation. Managed cash and calculated daily earnings.