Sr Analyst Of Corporate Segment Strategy
Analysis of Corporate telecommunications market (mobile, internet, datacenter) , and Sales & Customer Care channels. Proposal and implementation of changes in the operating model.
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Guillermo Robledo is listed as ArgentinaMarket Co Founder, the first retail specialized in high quality argentina's food and beverage. based in Argentina. AeroLeads shows a matched LinkedIn profile for Guillermo Robledo.
Guillermo Robledo previously worked as Sr Analyst of Corporate Segment Strategy at Telecom Argentina and Sr Analyst of sales channel strategy at Telecom Argentina. Guillermo Robledo holds Posgrado, Agrobusiness from Universidad De Buenos Aires.
After more than 25 years of professional experience in telecommunication services, utilities and hotels, I've decided to change my career creating an start up that is a mix of all that I've learned in my jobs and my academic education. From the hotels, I've learned about the importance of quality service where the guest is the most important and the fascinating world of the high standards hotels.From MetroGas, I've learned about the importance of the practice of professional management applying the theoretical knowledge.From Personal, I've learned the practice of the management driven by objectives orientation and the speed in a dynamic market as the mobile communications.From Telecom, I've learned about the new world that is coming right now with no only the communications but also with all the new services, technology that internet allow.As result, and inspired by the delicious cheeses and the "chorizo seco" of Bragado (in the province of Buenos Aires), with Maria Eugenia Rumi we create www.argentinamarket.com.ar, the first retail specialized only in high quality argentine food and beverages, of all the country provinces. And this is just the begining. We invite you to know us.
Listed skills include Estrategia, Telecomunicaciones, Plan De Negocio, Ventas, and 2 others.
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Analysis of Corporate telecommunications market (mobile, internet, datacenter) , and Sales & Customer Care channels. Proposal and implementation of changes in the operating model.
Analysis of SME telecommunications market segment and sales channels. Proposal and implementation of changes in the operating model.
Mobile business KPI: Budget & reportingSales force's commission of sales: Process management (except the scheme’s payment designing).Customer Care’s Model: Actions’s coordination with related areas.
- Customer Care KPI: Model Designing and performance control of the different areas. - Organization and process improvements of the areas that belong to de Customer Care area.
Direct Sales downsizing focused on retention and customer loyalty (defense of the customer base by MNP) 2010 – 2011.Actions to improve customer segment profitability - 2008 – 2009Actions to increase sales (commissions, offer, promotion) 2007 – 2008SME’s Dealers Network Development (third channel) (search, selection, contract drafting, definition of operating conditions and remuneration, implementation).Direct sales channel development. 2006 – 2007
Project development, implementation and initial operation.
Budget preparation and control of sales and expenses. Definition and management of sales commissions for direct sales channels.Customer Care KPI: Model Designing and performance control.Project Leader GSM launch in Sales Direction (new mobile technology that radically changed the operation mode). Coordination of the implementation of GSM in the commercial area (processes, training & sale channels).Bidding dealers project Participation (Dealer’s Network development for the Consumer segment by private competition (interviews, selection, drafting contracts, commissions and support implementation).
Information management, preparation of bids, ad hoc management assistance
Proposal development and implementation of alternative businessProject for implementation of new business unit related to core business (feasibility study).Organizational change project (comprehensive reorganization of the company according to long-term goals). Area of Focus: new businesses.
Responsible for the care of customers in branches
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Guillermo Robledo is listed as ArgentinaMarket Co Founder, the first retail specialized in high quality argentina's food and beverage..
Guillermo Robledo is based in Argentina.
Guillermo Robledo has worked for Telecom Argentina, Telecom Personal Argentina, and Metrogas.
You can use AeroLeads to view verified contact signals for Guillermo Robledo, including work email, phone, and LinkedIn data when available.
Guillermo Robledo holds Posgrado, Agrobusiness from Universidad De Buenos Aires.
Guillermo Robledo is listed with skills including Estrategia, Telecomunicaciones, Plan De Negocio, Ventas, Venta Directa, and Proceso De Ventas.
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