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Roberto Lima is listed as Business Operations Manager at Amdocs | Leading customer-centric service enhancements at Amdocs, a company with 28811 employees, based in São Carlos, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Roberto Lima.
Roberto Lima previously worked as Business Operations Manager at Amdocs and Business Analyst at Amdocs. Roberto Lima holds Graduação Sanduíche, Informática from Hochschule Hof, University Of Applied Sciences.
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A highly skilled Operations Manager with a solid foundation in software development, offering expertise in leading cross-functional teams, managing full project lifecycles, and delivering complex software solutions on time and within budget. Adept at Agile, Scrum, and Waterfall methodologies, with strong technical understanding that enables effective communication between developers and stakeholders. Proven ability to align project goals with business objectives, optimize processes, and drive continuous improvement. Strong problem-solving skills, attention to detail, and a focus on fostering collaboration to achieve project success.
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A career timeline built from the work history available for this profile.
Brazil
The role revolves around customer-centric tasks, ensuring that vendor support effectively meets customer requirements and boosts their business. This includes overseeing vendor relationships, engaging with stakeholders, and spearheading service enhancements. It's crucial to monitor vendor performance against KPIs and SLAs, manage stakeholder expectations.
Brazil
Leading a team responsible for ensuring the resilience of the Telefonica Vivo billing BSS (Business Support Systems) framework within our customer project, supporting over 10 million subscriptions. Prioritizing customer needs and expectations, delivering customized technical solutions, translating business requirements into precise technical.
São Carlos E Região, Brasil
As a software support engineer, my contribution to our team's efforts in exceeding customer expectations in production support was significant. I actively engaged in incident handling, utilizing my expertise in Oracle SQL and Python scripting to swiftly resolve issues and automate processes, thus ensuring seamless operations for our clients. Our approach.
Darmstadt E Região, Alemanha
While employed at BAYOONET, I played a key role in developing sophisticated web portals and executing comprehensive social media strategies. My expertise primarily focused on ASP.NET, CSS, and JavaScript, with proficiency in utilizing content management systems like Umbraco, Magento, and Drupal. Additionally, I collaborated closely with clients to ensure.
São Carlos
In my previous role as a software developer, I was deeply involved in all phases of the software development lifecycle. This encompassed collaborating with stakeholders to elicit and gather requirements, architecting system designs, and writing code, primarily using Java. I meticulously tested software functionality, employing Oracle, PL SQL, and SQL, and.
São Carlos
In an expansive international project spanning teams across Ukraine, Malta, Brazil, the United Kingdom, and Pakistan, I leveraged my expertise in Java, JPA, Spring Boot, and Oracle databases. Together, we engineered and seamlessly launched innovative functionalities, culminating in a remarkable 20% improvement in system performance. Our relentless.
Other employees you can reach at amdocs.com. View company contacts for 28811 employees →
Sukanya More
Colleague at Amdocs
Pune, Maharashtra, India, India
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KS
Kuldeep Suthar
Colleague at Amdocs
Rajasthan, India, India
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PT
Phakiso Tsheoga
Colleague at Amdocs
Diepsloot, Gauteng, South Africa, South Africa
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PM
Praveen Meel
Colleague at Amdocs
Pune, Maharashtra, India, India
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MF
Marina Frank
Colleague at Amdocs
Vaughan, Ontario, Canada, Canada
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YL
Yaara Lachman-Taichman
Colleague at Amdocs
Israel, Israel
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WW
Willy Wang
Colleague at Amdocs
Folsom, California, United States, United States
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SR
Shiyam R
Colleague at Amdocs
Tamil Nadu, India, India
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TH
Tom Hanger
Colleague at Amdocs
Arizona, United States, United States
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SS
Sachin Sikarwar
Colleague at Amdocs
Noida, Uttar Pradesh, India, India
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Exchange in Germany.
Graduated in System Analysis and Development.
Quick answers generated from the profile data available on this page.
Roberto Lima works for Amdocs.
Roberto Lima is listed as Business Operations Manager at Amdocs | Leading customer-centric service enhancements at Amdocs.
Roberto Lima is based in São Carlos, São Paulo, Brazil while working with Amdocs.
Roberto Lima has worked for Amdocs, Bayoonet Ag, and Monitora Soluções Tecnológicas.
Roberto Lima's colleagues at Amdocs include Sukanya More, Kuldeep Suthar, Phakiso Tsheoga, Praveen Meel, and Marina Frank.
You can use AeroLeads to view verified contact signals for Roberto Lima at Amdocs, including work email, phone, and LinkedIn data when available.
Roberto Lima holds Graduação Sanduíche, Informática from Hochschule Hof, University Of Applied Sciences.
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