Rob Marks Email & Phone Number

Gateshead, Gb

Newcastle Upon Tyne, England, United Kingdom

Newcastle Upon Tyne, England, United Kingdom

As an HR Administrator, I have played a crucial role in theimplementation and management of new HR and recruitmentsystems. My responsibilities include overseeing the dailyoperations of the HR department, ensuring compliance withcompany policies and legal regulations, managing employeerecords, and facilitating the recruitment process. I am alsoresponsible for onboarding new employees, coordinatingtraining sessions, and assisting with employee relationsissues. My… Show more As an HR Administrator, I have played a crucial role in theimplementation and management of new HR and recruitmentsystems. My responsibilities include overseeing the dailyoperations of the HR department, ensuring compliance withcompany policies and legal regulations, managing employeerecords, and facilitating the recruitment process. I am alsoresponsible for onboarding new employees, coordinatingtraining sessions, and assisting with employee relationsissues. My role requires a high level of organisation, attentionto detail, and excellent communication skills to effectivelysupport both the HR team and the wider organisation Show less

Between the periods of Nov 2016 to March 2020, I was responsible for liaising with solicitors and claimants to arrange physiotherapy treatment and rehabilitation following road traffic accidents. I dealt with inbound calls from solicitors and claimants who have queries ranging from appointment dates, to re-arranging treatment with an alternative clinic. This required me to communicate with all parties, whilst ensuring the claimant is pleased and satisfied with the services our company… Show more Between the periods of Nov 2016 to March 2020, I was responsible for liaising with solicitors and claimants to arrange physiotherapy treatment and rehabilitation following road traffic accidents. I dealt with inbound calls from solicitors and claimants who have queries ranging from appointment dates, to re-arranging treatment with an alternative clinic. This required me to communicate with all parties, whilst ensuring the claimant is pleased and satisfied with the services our company provide.On 24/03/2020 following the national lockdown, I was furloughed for 7 Months. I was contacted in Oct 2020 to discuss returning to my place of work in a different capacity. I took the job as a Supplier Liaison executive.Suppler Liaison Executive - Oct 2020 – PresentIn my current role I am responsible for the recruitment, and upkeep of all medical professionals that are logged on our panels. I regularly conduct Skype interviews with GP’s, and chase for all due diligence documents in order to add them to our systems going forward. This has been a challenging role however I have shown determination and drive to ensure that over the past 2 years I have excelled. As well as recruiting medical professionals, we also chase experts for medical reports where necessary and update solicitors on this.Individually I have been made point of contact for Supplier Audit reviews. For this I will conduct a quick 15 minute call with the medical expert in order to discuss GDPR and ensure that they are following guidance provided. I have a personal target for how many Supplier Audits I conduct month on month. Show less

In this role, I worked as a planning analyst within the Resource team. I was responsible for the day to day update of various staff reports and statistics whilst liaising with team managers to ensure that the customer service agents are meeting targets and helping each and every customer. On a daily basis I updated and created spreadsheets to collate data and statistics from various teams. Working in planning has presented me with many opportunities to take responsibility in tasks which allow… Show more In this role, I worked as a planning analyst within the Resource team. I was responsible for the day to day update of various staff reports and statistics whilst liaising with team managers to ensure that the customer service agents are meeting targets and helping each and every customer. On a daily basis I updated and created spreadsheets to collate data and statistics from various teams. Working in planning has presented me with many opportunities to take responsibility in tasks which allow me to thrive knowing I have a goal in mind to reach. I regularly attend handovers and meetings to discuss forecasts and other information. Before going into planning, I was providing second to none customer service for external and internal customers regarding help with installing/setting up payroll and accounts products. I dealt with a variety of customers on a day to day basis and used my knowledge to assist new and loyal customers with their products. During payroll year end 2015, I was chosen to help the recruitment team for a few months with the recruitment of 52 PYE agents. I had never worked in recruitment before so this was an exciting, new experience for me that I felt I had the willingness and the positive, hardworking attitude that allowed me to make this project a great success. I was responsible for being the first point of contact for potential new starters, using Microsoft office daily, I also use a number of in-house systems to help complete my tasks to the highest possible standard. Show less

Cramlington, England, United Kingdom

In this job role I was responsible for serving customers face to face on a daily basis, cash handling, cleaning the workplace after every shift to ensure health and safety/cleanliness was always up to a perfect standard. Nearing my end to my time here, I began frying. This involved a lot of multi-tasking, organization and I also demonstrated the ability to pick up a new challenge and thrived under it.

Cramlington, England, United Kingdom

In this particular role I was responsible for taking payments face-to-face, communicating with the chefs internally and serving the customers food and drink. I also have experience in bar work as I would take orders from the customers, then prepare their drinks and serve them to the customers. This job also included keeping the bar clean and tidy as well as setting the tables ready for the customers at the start of every shift.