Robert Mccallum Email & Phone Number

Dearborn, Michigan, United States

United States

Radiant Digital: User Experience Researcher for one of the largest telecommunications clients in the U.S. Duties include understanding user pain points and recommending actionable UX design improvements (Agile/SAFe and design thinking methodologies, interview and focus group moderating, presentations/recommendations to stakeholders, survey design.

As a consumer experience researcher and strategist, I moderated interviews with stakeholders and brokers, conducted foundational research and analysis, and developed strategy to help a Fortune 500 legacy life insurance company answer the question why brokers were conducting less business with them. I contributed to recommendations on improvements to their.

Greater Detroit Area

In this role, I developed high-quality persuasive brand copy for digital, social, print, and broadcast (television and radio) media as well as new business initiatives (including consumer experience journey maps). As supervisor for the General Motors Customer Relationship Marketing account, I managed a team of five copy editors and regularly conducted.

Doner — Advertising Agency, Southfield, MI

This position was an assignment for Doner advertising agency. I copy edited, proofread and fact-checked digital and print work for all of Doner's clients, including Mazda, U.S. Cellular and Six Flags.

Budco: The Dialogue Company, Highland Park, MI

As a freelance vendor, I provided proofreading and fact-checking services for multiple projects for Budco: The Dialogue Company. On the majority of assignments, I worked directly with the director of marketing on Requests for Proposals (RFPs) for new business. I also worked on general agency jobs.

Completed Phd Coursework In Anthropology (2023), Human Behavior/Qualitative Research/Ethnography, 4.0

Ma In Business And Organizational Anthropology (2019), Business And Organizational Anthropology, Gpa 4.0

Professional Certificates In Human Resource Management/Workforce Management And Development, Executive Education, Gpa 4.0

Bachelor Of Arts (Ba), Psychology