Rob Nylund Email & Phone Number

Austin, Texas, United States

As part of the Realtor.com neighborhood, I get to combine my experience in digital storytelling and leadership communications with my passion for homeownership and Fair Housing. My role helps to connect the teams behind the leading real estate website, and to celebrate the people, initiatives and innovations that make Realtor.com a welcoming home.

Austin, Texas, United States

YETI's success comes from being authentic to the wild and adventurous spirit it came from, reflected in its people and products. In my role, I wove that sense of adventure and authenticity into our internal storytelling and event programming to engage a community driven by the same passion that goes into the products YETI designs, amidst the challenges of rapid growth and relentless competition.

Austin, Texas, United States

I advised small- and mid-sized employers, many of whom are seeking their first set of formal organizational policies and corporate values, to help them create a positive environment for their employees while protecting one of their greatest investments in case of an employment conflict or dispute.I'm passionate about helping small business owners understand how best to create people strategies that drive positive outcomes and embrace their workplace culture with proven HR and employee-engagement principles for maximum impact.

From Capital One’s beginnings in consumer and commercial banking, I helped shape the story, from C Suite to teller line, of this once monoline credit card provider rising to the sixth largest U.S. bank through diversification and acquisitions—a period marked by overcoming internal cultural dissonance and record low industry reputation amid an epic economic downturn.My role was key to advancing the culture and communications agenda for all lines of Capital One’s banking business, fostering community and engagement for three acquired institutions through national and local initiatives. This included the opportunity to coach executives in enhancing credibility and candor in how they approach leadership, to mentor direct reports in their client-consulting skills, and to plan and execute campaigns for high-visibility diversity, culture and integration initiatives, national product launches and external branding events.While serving as National Small Business Chief of Staff from 2011–2013, I championed greater authenticity and credibility for the small business leadership team through personalized executive communications and innovative live events. My purpose was to unify culture and community for a salesforce of more than 400 decentralized business bankers, brokerage advisors, credit officers and support staff through employee recognition programs, in-person events and sales-campaign goal setting.

Schlotzsky’s once-prized brand image was at serious risk due to unrest and change during this period—including lagging confidence in leadership among franchisees, low employee morale resulting from layoffs and bankruptcy-petition filing, and plummeting value after NASDAQ delisting and sale at auction to private ownership.In my role, I transformed the internal communications brand and platform to drive engagement and information sharing among corporate and franchise employee audiences. As a team, we achieved heightened brand awareness and positive positioning through media placements and strategic public relations following a meltdown of shareholder trust, while helping to bridge the credibility gap between franchisees and new management.