Rob Palmer Email & Phone Number

United Kingdom

United Kingdom

As the founder of Develop Together, I'm a certified ICF Coach and ILM Mentor, helping people make a positive and long lasting change to their life. This is achieved using one to one Personal Development Coachng to improve confidence in decision making. I help my clients define a clear pathway to success using practical challenges, helping them feel unstoppable in breaking through their current barriers and any they may face in the future.Some of the techniques used include the following:-- Confidence Building workshops to overcome self limiting beliefs and develop essential strategies to overcome nervous situations.- Ascertaining client's goals and using relevant questions to refine these and create a bespoke action plan.- Developing strategies appropriate to each client to ensure continual motivation and progress.- Providing regular accountability for each client as needed to check agreed actions are being undertaken.- Regular checks to ensure goals have not changed and review action plan as necessary.- Creating and developing short on-line resources allowing clients to benefit from self development at their own pace.

Norwich, United Kingdom

Publishing selected titles that promote the development of others.Proofreading and editing work by others for personal use or for wider publication.Working with authors to develop books to industry standards, both in content and promotion.Connecting authors with artists to produce cover art and internal illustrations as required.Advising on various distribution channels and methods, allowing authors full control over where their publication is sold and at what price.Discussing promotion of each publication to agree a strategy that works for the joint success of the partnership between the author and EXP Publishing.

Norwich, England, United Kingdom

With a focus on operational management, I also take on other roles as needed, inlcuding building and maintaining the web presence, designing marketing material and various client facing activities for not only Luxe Lets directly, but also for Open House Norwich and Sourced Greater Norwich. These activities include:-Monitoring Data Security and Financial TransactionsEnsuring all communications are delivered and processed effectivelyDesigning and Implementing Company Policies and Procedures along with relevant documentationMonitoring and Implementing Training and Development of all staffMaintaining health and safety by establishing, following and enforcing standards and procedures; complying with legal regulationsWork closely with Company Director and management team to set and/or implement policies, procedures and systems and to follow through with implementation.Other client facing duties include:- - House Valuations for Sales and Lettings - Sales and Lettings Negotiations - Ongoing update communications with all relevant stakeholders to ensure an efficient result

Norwich, United Kingdom

Discovering new independent artists with tracks that require assistance to help them gain traction in an industry in which it is becoming more difficult to breakthrough. TuneFever Records aims to add legitimacy to artists and bands without removing their independence and creative control.Providing essential advice and guidance to independent artists and bands in how to avoid the pitfalls of the music industry and plan the most effective path to earn an income.Connecting artists and bands with industry professionals who have a specialism in the relevant genre and can provide guidance on successful directions to take.Creating synergies between artists and bands with charities important to them in order to benefit both parties.

Norwich, United Kingdom

Coaching and mentoring over 300 students per year in creative arts courses.Focus of the role included:-- To monitor students’ attendance, punctuality and academic progress using college databases and information from subject tutors and other relevant staff.- To conduct individual tutorials to help students to reflect on their progress, to set and review SMART targets and draw up an action plan.- To record individual tutorials on the electronic ILP (Independent Learning Plan).- To maintain accurate records and prepare regular reports including progress reports for parents and employers.- To liaise closely with the course teams to ensure that tutorials are fully integrated into course delivery and review.- To assist students to improve their own learning and performance by developing their study skills.- To listen and support students who may have difficulties, referring to other staff and agencies when necessary.- To offer impartial guidance on future plans and to refer students for careers advice where more specialist knowledge is needed.- To actively encourage students to take part in extra-curricular enrichment activities.Throughout this role I pro-actively identified areas of improvement in college systems and worked tenaciously to get them implemented after relevant consultation.

Teaching various music based classes at Further Education and Higher Education level. This included the following tasks:-- Planning and delivering weekly lessons to reach identified learning objectives in line with the qualification's criteria.- Assessing students regularly on their progress using formative activities.- Grading students alongside relevant assessment criteria to ensure adherence to, and standardisation with, both internal and external verification.- Liaising with other lecturers and Programme Managers to ensure that progress of all students is communicated effectively.- Completing UCAS references for students progressing to Higher Education or further study at different institutions.

Norwich, United Kingdom

Supporting the Head of School for Creative Arts, Business and Technology.Taking minutes for weekly meetings and preparing agendas for follow up meetings.Organising parent's evenings for large school of approximately 2500 students.Managing the diary for Head of School.Liaising with staff at all levels to ensure good communication was maintained at all times.

Norwich/London

Owner and Founder of TuneFever.com A website promoting emerging unsigned music acts for free and giving away free downloads offered by those featured on the site.During my time on this project I completed the following:-Designed and built a comprehensive website using complex databases and SQL Server.Developing all marketing media, including writing and editing the web advertisement.Researching and hiring presenters and technical staff for promotional video productions .Liaising with venue managers as required when filming in these locations, including composing and completing the relevant paperwork to cover legal requirements.

Judged auditions, regional and area finals.Travelling to various Greater London venues to provide a unique perspective on independent artists and bands.Working with other music professionals to identify up and coming talent from a wide selection pool.Advising artists on development areas to improve their potential.

Private contemporary singing teacher to students of all ages.Building rapport and trust with each client to improve their confidence in each session. This is then extended to allow for more public performances as needed.Advice on vocal health to ensure that no damage is done during the practice and performance of singing.Working at the individual's pace on an agreed repertoire.

London, United Kingdom

Processing confidential data used in various litigation matters, working with various London based legal firms.Production and implementation of Excel macrosMS Access and SQL database manipulationDealing with highly confidential documentationWorking with various litigation software packagesScanning large numbers of legal documentsDelivery and implementation of legal data in London and Paris

London, United Kingdom

Agencies worked through:-Mad Dog - Background ArtistCasting Collective - Background ArtistGuys and Dolls - Background ArtistSolomon Artistes - Background ArtistProductions worked on:-Bar Patron - Holby City - BBCDoctor - The Family Legacy - Independent filmJubilant office worker - Mastercard CommercialBackground Artiste - 'Last Chance Harvey' - Overture FilmsCollegiate - 'Little Dorritt' - BBCClubber - X-Box CommercialOffice Staff - 'Mutual Friends' - Hat Trick Productions60's Clubber - 'The Boat That Rocked' - Frigate ProductionsSuspect - 'Whitechapel' - Carnival ProductionsPatient - 'Holby City' - BBCPub goer - 'New Tricks' - BBCSpectator - Nike commercialClubber - 'Playing With Fire' - PWF ProductionsDock Worker - 'Cell' - Mobstar MediaJunior Detective - 'He Kills Coppers' - Ellosse TV for ITVBarman - Rumplestiltskin - Independant FilmBar patron - The Friday Night Project (Channel 4)Papparazi - The Friday Night Project (Channel 4)Policeman - Kingdom (ITV Series)

Played the villain (Mayor Botchett).Liaised with venue managers on tour to ensure show setup and take down was completed at agreed times.

Managing a team charged with calculating and distributing sales and service targets for over 2500 call centre staff in the UK and India.Carrying out regular one to ones and appraisals for all team members, setting targets for future professional development.Liaising with various departments in both the front and back end of call centre processes to ensure that targeting and bonus payments were accurate and in line with top level key performance indicators.Managing small projects to implement far reaching changes within the company and also working in a consultancy capacity as part of much larger projects.Effectively planning and organising my time around the needs of my team and that of the wider business.Ensuring that team SLA’s are met and myself and the team are aware of the overall business key performance indicators and how we are contributing to them.Identifying, suggesting and implementing business improvements based on analysis undertaken and models generated.Maintaining a high degree of understanding of present call centre activities and keeping regular communications with other call centre managers, including spending time listening to calls and monitoring call service levels.Liaising with all call centre support teams to understand scheduling, compliance and marketing functions and their effects on call centre activity.Delivering presentations of complex concepts to non-specialised colleagues in a clear and concise mannerProducing and updating both regular and ad-hoc reports for business as usual activity and special projects. These were distributed to managers at various levels within the company.

Norfolk

Weekend performing arts academy at various locations in Norfolk and Suffolk.Planning activities for groups of students to improve skills and acting and singing, working towards shows at the end of each term.Supervising students on external performance trips in big London venues, working backstage in an ASM role.Working with other teaching staff to plan the focus for each term and cast each end of term show.Managing behaviour of students, both individually and as a class.Taking registers and handling student subscription payments.Liaising with parents as needed about various issues.

Norwich, United Kingdom

T-Shirt design and sales- Designed five t-shirts plus one specifically for a charity.- Worked with a printer to provide the finished product and agree a delivery time scale.- Identified distribution methods and ran several promotions at different locations in the region.Computer help and advice- Worked with businesses and individuals on various computer problems including networking and faulty hardware, as well as training for inexperienced users.- Built websites for various local businesses.- Produced advertising in various formats to gain more customers.

Ba(Hons), Music Technology With Pop Performance, First

Modules completed:- Year One (Level 4) Audio Theory Desktop Composition Introduction to Sound Music Video Production Pop Performance.

Diploma, Popular Music Performance, Merit

One Year Diploma in Popular Music Performance covering:- Music Theory to grade 5 standard Accompaniment to grade 5 standard Performance.

Btec Gnvq Intermediate, Business

Mandatory units taken include: * Business organisations and Employment * People in Business organisations * Consumers and Customers *.