I am responsible for all products and systems that are used or developed by iSupplyEnergy. The key purpose is to ensure that our product development is fully aligned with our business plan’s key objectives from a short and long-term perspective, such as value creation, cost control and customer experience. Alignment with key stakeholders is key, always providing a clear view to the business and owning prioritisation on behalf of executive business owners, I'm also responsible for Agile… Show more I am responsible for all products and systems that are used or developed by iSupplyEnergy. The key purpose is to ensure that our product development is fully aligned with our business plan’s key objectives from a short and long-term perspective, such as value creation, cost control and customer experience. Alignment with key stakeholders is key, always providing a clear view to the business and owning prioritisation on behalf of executive business owners, I'm also responsible for Agile ways of working and an efficient and lean development process end to end, from idea through to implementation. Show less

I am responsible for the continuous improvement of all acquisition and exiting customer journeys, which involves the delivery of an optimal customer experience, whilst ensuring business value from an iSupplyEnergy perspective. This is achieved through a genuine passion for the customer and a solid understanding of the business.As a Product Owner, I manage the dedicated customer journey teams and develop effective and Agile ways of working within existing business areas and… Show more I am responsible for the continuous improvement of all acquisition and exiting customer journeys, which involves the delivery of an optimal customer experience, whilst ensuring business value from an iSupplyEnergy perspective. This is achieved through a genuine passion for the customer and a solid understanding of the business.As a Product Owner, I manage the dedicated customer journey teams and develop effective and Agile ways of working within existing business areas and organisational structures. I am responsible for the effective management of the product backlog which includes prioritisation, user story writing and refining. Whilst attending Scrum ceremonies and ensuring strong stakeholder management throughout the development life-cycle. I take a hands on approach and strive to learn key process and operations within each of my journey areas, and leverage Kanban for operational and process change where required.I use customer journey mapping as a framework, highlighting key customer touch points, which in turn helps to drive key future development and innovation policies within iSupplyEnergy. I play an integral and influential role in the development of the business and am a valued stakeholder within the change management function, often sitting on project steering committees to assess any change that could impact journeys. Show less

Working within iSupplyEnergy's project office, I supported a number of key projects using the Prince 2 methodology and the DSDM Agile project framework . I was involved with the GDPR programme which saw me project manage a number of key work streams including re-consents and the data retention strategies.Other projects managed: - Smart programme, which involved the implementation of both SMETs1 and SMETs2 capabilities. - 'Supplier of Last Resort' business readiness… Show more Working within iSupplyEnergy's project office, I supported a number of key projects using the Prince 2 methodology and the DSDM Agile project framework . I was involved with the GDPR programme which saw me project manage a number of key work streams including re-consents and the data retention strategies.Other projects managed: - Smart programme, which involved the implementation of both SMETs1 and SMETs2 capabilities. - 'Supplier of Last Resort' business readiness project. Show less

Responsible for managing all projects from feasibility stages right through to deployment using the DSDM Agile project management framework. I work closely with the development team, making sure that the Business Sponsor is kept up to date with our progress at all times and ensuring that all work is deployed at the highest quality on time and budget. Making sure that all Agile practises are run efficiently and according to the delivery plan.Due to my Sales background, I'm also… Show more Responsible for managing all projects from feasibility stages right through to deployment using the DSDM Agile project management framework. I work closely with the development team, making sure that the Business Sponsor is kept up to date with our progress at all times and ensuring that all work is deployed at the highest quality on time and budget. Making sure that all Agile practises are run efficiently and according to the delivery plan.Due to my Sales background, I'm also responsible for Business Development and Account Management. Making sure that all Clients are happy with sites that have recently been built making sure that they have all the support they require and bringing new Clients to the business.We are a UK based web development and web design company offering a wide range of services. We have been developing web sites and applications for over 10 years, from brochure sites, through to database driven content management systems and applications, enabling us to provide a holistic and platform agnostic service. We are experts in Design, HTML, PHP, jQuery, CSS and various CMS, mainly WordPress, Magento, Joomla, Drupal, Laravel and many more. Show less

Senior Recruitment Consultant and Account Manager specialising in Electronics Engineering predominantly within the Aerospace and Defence industries. My role had a particular emphasis on business development, so I was responsible for bringing new Clients to the business and the relationship management thereafter. This included national and multi-national organisations.

Working within Finance Technology specialising in executive search and selection for Investment Banking Clients in the city. My desk was mainly responsible for the recruitment of Business Analysts, Project Managers, Programme Managers and PMOs throughout the Front, Middle and Back office flow of some of the most prestigious banks in the city.

Working within Wimborne, I was quickly promoted to Senior Negotiator. I hit sales targets consistently and carried out valuations on a daily basis. Here I dealt with properties sometimes in excess of £1,000,000 and provided a silver service to Vendors and Applicants alike.

Began as a Trainee Negotiator under the wing of the past President of the National Association of Estate Agents (NAEA) I was sponsored through my NAEA Technical Award passing all 4 modules. I was then promoted to Sales Negotiator and consistently hit yearly targets, managing all sales through the sales process and negotiating exchange and completion dates. I also carried out valuations and had a healthy conversion rate.