Robert Perry Email & Phone Number

Camden, New Jersey, United States

• Implemented, tested, and deployed Group and Security policies to achieve CMMC Compliance• Restructured AD Organizational Units and Security Groups• Conducted audit of multi-factor authentication and BitLocker compliance in Azure AD• Worked with network engineers to develop and test firewall and ACL configurations• Supported onboarding procedures and user account management• Developed PowerShell scripts for task automation and reports• Deployed, configured, and hardened Windows Servers• Performed monitoring and resource management of physical and virtual servers• Conducted Windows server migrations via SMS• Conducted server and workstation patch management and system upgrades• Worked with third parties to provide new technology recommendations• Maintained and updated SOPs and technical documentation

Herndon, Virginia, United States

• Implemented group and local policy changes to comply with NIST and ISO standards• Developed PowerShell scripts for applying local computer policies• Performed audits to ensure endpoint security compliance• Implemented Office 365 services and utilities e.g., Power Apps, Forms, SharePoint• Developed PowerShell scripts for software deployment and configuration• Conducted testing and deployment of system upgrades and patches• Developed integration plans and implementation procedures for new technology• Created and optimized Windows system images for multi-site deployments• Performed QA testing on new and existing hardware configurations• Created, reviewed, and edited technical documentation• Provided Level 3 technical support for advanced technical issues

Sterling, Va

• Lead small teams to perform desktop refresh projects at over 200 international sites• Configured and deployed site-specific Windows system images• Verified deployed images met Department security standards• Conducted audits of Active Directory Users & Computers structure• Analyzed network infrastructure and performance• Installed and supported COTS and proprietary software• Configured and supported workstation peripherals• Provided comprehensive end-user technical support• Conducted individual and group technical training sessions for end-users• Created, reviewed, and edited technical documentation• Provided recommendations for network and system optimization• Maintained and audited site asset inventory

Washington D.C. Metro Area

• Provided Tier 1 and Tier 2 remote technical support• Coordinated with development teams for break fixes and patching• Responsible for user account and user role administration• Conducted one-on-one remote training• Diagnosed and resolved end-user issues utilizing ticketing system

Raf Lakenheath, Uk

• Identified and isolated systems malfunctions and analyzed performance• Interpreted equipment operation to isolate malfunctions in systems• Traced data flow and wiring diagrams• Repaired and replaced malfunctioned equipment and wiring

Reston, Va

• Created site-specific system images for workstation deployment• Completed user profile backups and restores• Installed and configured COTS and custom software• Provided troubleshooting and support for updated hardware and software configurations

Fairfax, Va

• Quickly assessed customer computers for vulnerabilities and system failures• Performed maintenance, testing, and repairs on customer and company computers• Engaged with customers to provide computing, networking, and software solutions

Cloud Computing

Key subject areas include Networking and Security, Systems Administration, and Virtualization. Industry certifications to include CompTIA.

Avionics Maintenance Technology/Technician

Coursework included: - Advanced Electronics Theory & Application - Communications Systems Theory - Electronic Systems Theory & Maintenance.

High School Diploma

Activities and Societies: Computer Science ClubSelected coursework included: - AP Computer Science (Java) - Computer Systems Technology.