Internal Audit Manager, leading the Internal Audit team to ensure that the business conforms to ISO and UKAS standards. Conducting internal audits against ISO management standard 9001 (Quality), 14001 (Environmental) and 45001 (Health and Safety) as well as UKAS standards, including 17025 (testing) and 17065 (certification).Key aspects of the role include -* Creating, implementing and auditing against the internal audit programme for the business* Carrying out blended audits across the ISO and UKAS standards* Auditing on-site, remotely and via desktop review* Conducting opening and closing meeting for internal audits* Conducting witness assessments and technical audits for laboratories accredited to ISO 17025:2017* Ensuring that the root cause analysis and correction or corrective actions are agreed with the internal teams and actioned in a timely manner* Building strong relationships with the certification boards to ensure smooth resolution of issues* Building solid relationships with internal stakeholders to ensure that the internal audit progress can be carried out effectively* Producing analytics to show the progress within the team* Identifying risk areas with team colleagues to find potential issues in their early stages

Senior Internal auditor, leading the Internal Audit team to ensure that the business conforms to ISO and UKAS standards. Auditing refers to quality, environmental, health & safety for ISO and certification and testing for UKAS.Key aspects of the role include -* Creating, implementing and auditing against the internal audit programme for the business* Carrying out blended audits across the ISO and UKAS standards* Ensuring that the root cause analysis and correction or corrective actions are agreed with the internal teams and then actioned in a timely manner* Building strong relationships with the certification boards to ensure smooth resolution of issues* Building solid relationships with internal stakeholders to ensure that the internal audit progress can be carried out effectively* Producing analytics to show the progress within the team* Identifying risk areas with team colleagues to find potential issues in their early stages

Working to a short deadline of four weeks, I implemented ISO14001 into the business from conception of the project through to successful certification. The ISO14001 system was then merged into an Integrated Management System with ISO45001 and the existing ISO9001. The project included -- Writing documentation for the business from conception- Amending existing documentation to ensure it was ISO compliant- Liaising with numerous staff, including Director level, to create compliant system- Remote and face to face Internal auditing of staff within the business, including operational site- Hosted external audit with certification body through to successful completion

● Demonstrate strong insights across manufacturing and quality techniques used in a high volume, lean manufacturing environment to carry out root cause analysis into customer complaints and other quality data● Enhance customer journey by developing remedial actions within the manufacturing process, ensure standardisation by coaching and developing the manufacturing team to have a more proactive approach to quality● Deliver change across the business by implementing new ways of working and further develop a culture of sustainable continual improvement● Control of both ISO 9001 and 14001 certifications paying specific attention to processes throughout the business● Promote quality assurance by developing and embedding procedures to ensure transparency and identification of materials and products from receipt to delivery● Optimise factory efficiency by conducting analysis and identifying new ways to drive the performance of supplied materials, whilst formulating better controls over the printing/conversion processKey Achievements:● Departmental improvements introduced across the factory, which are recorded and followed through to conclusion● Preventative maintenance programmes introduced across all print equipment, including pre-inspections● Enhancement initiatives launched throughout the factory to reduce costs and wastage● Implementation of Health & Safety programmes to reduce potential for injuries● Management of the ISO 9001 and 14001 systems, focussing on process mapping and quality improvements● Non-conformance reporting with a Client focus to ensure that corrections are carried out and corrective actions are implemented to ensure Client satisfaction and eliminate reoccurrence● Led projects to increase the efficiency of wrapping products and reducing the paper waste within the business

● Managed a variety of projects including IT projects on the in-house database and across a variety of platforms, i.e. roll out of Office 365 and in-house database infrastructure; development of brownfield site to hardstanding; land value increased from £850,000 to £2 Million, from inception to completion● Oversaw all project budget control of up to £750,000, to ensure revenue and margin targets were metKey Achievements:● Built a waste sorting facility that increased recycling rate for business by 10%. Estimated that 20,000 tonnes of material will get processed; saving approximately £120,000 per annum; alongside improving efficiency (3 rounds removed, saving £240,000) and vehicle movements (fuel dropped by 3% across a fleet of 60)● Mobile phone contract renewal. Cost saving of £12000 per annum in 2016 and 2017 with further contract negotiated for 2018/19 that would save a further £6000 each year● Built and maintained a long-lasting relationship with a key supplier for recycling; saved £200,000 in 2016 and 2017, due to strong communications, negotiating and factual evidence● Worked with an IT provider in 2014 to fix driver tablets (the then fleet of 50 vehicles) that had never worked correctly; improved round efficiency to enable two rounds to be cancelled (saving £160,000)● Ownership for Health and Safety for the business with close collaborations with a consultant to improve all areas. Part of the team who created risk assessments, method statements and safe systems of work● Ownership of compliance for the business. Management of ISO 9001, 14001 and 15713 renewals and surveillance audits. All accreditations such as CHAS and Safe Contractor were completed

● Developed in-house systems to high standard that enabled business to expand without increasing staff numbers; online self-service submission systems saved around 2 administrators, i.e. £50,000 in total per annum; administered bespoke SQL based in-house databaseKey Achievements:● Project managed development, alongside collating user ideas, led development meetings, wrote specifications, and agreed pricing, assisted with testing and validated software release prior to implementation● Managed the rollout and installation of new upgrades from the development● Collaborated closely with bespoke database providers solving issues and bugs● Provided daily server backup, with ability to restore backup exec. Set up new users and responsible for managing existing users on network. Server 2003 administrator across exchange, file and print● Administrator of GFI Mailessentials; ensured less downtime hours in the past five-year period, due to maintenance in conjunction with external IT support company (LBT)● Responsible for the business mobile phone account that included Blackberry server administration, Blackberry iPhone and iPad queries, and device upgrades● Maintained Wastepack website via Content Management program and liaised with web developers regarding major updates. Project managed site re-launch in 2011● Maintained and improved the ISO 9001 and 14001 systems. Led company through one re-certification and four surveillance audits; attended ISO 9001 2008 foundation course and Understanding & Interpreting ISO 14001 course