Rob Pugh Email & Phone Number

The Marketing Practice was created to develop and deliver new and innovative solutions for the Marketer. As an initial member of this practice, I contributed to the development of the key foundational elements through the creation of practice level reports and dashboards and analysis of delivery methodologies.

As a Senior Manager my responsibilities included: Lead a team of high performing Consultants in the delivery of Social focused projects and programs Participated in the refinement of social offerings through the incorporation of advanced Strategic Consulting elements into projects and programs Supported pre-sales scoping efforts, solution design and post.

The Technical Services practice area was created to accelerate the growth of our Technical Services Offerings, including Social Media Command Center, custom API development and Automation services. As Practice Lead, I worked closely with Product Management and R&D to develop compelling Services offerings around the technical capabilities of the Radian6/.

Management of the Social Listening practice during a period of strong growth required the ability to rapidly adapt to change and provide solutions designed to help customer make social data more actionable, while maintaining insight into key business KPI. I also participated, as part of the Services Leadership team, in the integration activities between.

In the Lead Analyst role, I contributed to the creation of a formalized Professional Services Sales function to support the rapid growth of the Services practice. Responsibilities included: -Creation of practice specific collateral -Management of a Services new business and renewals pipeline-Advocate the value proposition of Services to internal.

Supported the social media monitoring efforts of a Fortune 100 organization through the optimization of social media searches, analysis of data and generation of standard and ad hoc reports Managed the efforts of a team of Social Media Analysts and Traffic Coordinators

Developed and managed a Sales Pipeline in the emerging Social Listening/ Engagement market

• CTherm Technologies has developed innovative, non-destructive thermal sensor technology for R&D, QC, PAT (Process Analytical Technology) and manufacturing applications in a variety of industries including.
• Managed major re-branding campaign of ESP Technology
• Consulted with major clients in pharmaceutical and cosmetic industries, in applying C-Therm technology as a continuous process improvement tool.
• Organized and facilitated a workshop at international scientific meeting

Developed strong customer relationships and consultative selling skills to help achieve sales targets. Employed a customer focused approach to develop innovative solutions to increase impact with key target physiciansManaged key accounts in territory, including the development and execution of customer specific business plans

Acted as a strategy consultant for the Innovation Center within Bell Aliant, as a component of the MBA program. The project included a review of current strategy documents, relevant external industry data, and a written summary of the finding and recommendations related to directional strategy of their internet business.

As a member of a Project Management team, was involved with the design, development and implementation of the directional strategy for research activities

Mba

Msc

Bsc- Honours