Responsible for leading and continuing to develop the business relationship with our key customer. Focused on all commercial aspects in Canada including managing the current portfolio and bringing innovative products to life. Strong strategic, technical and customer relations capabilities.Have increased sales and revenue by 2.5X since 2020, growing our product line-up and diversifying categories in both Canada and the United States. Delivering stable core products while also… Show more Responsible for leading and continuing to develop the business relationship with our key customer. Focused on all commercial aspects in Canada including managing the current portfolio and bringing innovative products to life. Strong strategic, technical and customer relations capabilities.Have increased sales and revenue by 2.5X since 2020, growing our product line-up and diversifying categories in both Canada and the United States. Delivering stable core products while also specializing in Limited Time Offers, partnering with our customer for 10 successful programs in 2021 and 13 in 2922. Show less

Responsible for leading and developing the McDonald’s Canada business relationship as a key account manager. Flavor Reddy Foods is the proud supplier of liquid products including ketchup, mustard and sauces to McDonald’s in North America.

In the fall of 2016, I took advantage of a voluntary severance package and the time offered to take care of some family challenges and work on personal development. Now I am back: reenergized, refreshed and refocused and looking forward to helping businesses be successful.

I led the high-performing Quality Assurance team that tirelessly protected the Brand and enabled record level sales, transaction and bottom line growth for McDonald’s Canada’s 1400+ restaurants serving 3 million customers daily. My team had accountability for supplier, distributor and restaurant level quality assurance and food safety, ingredient quality and sensory performance, supplier continuous improvement, and nutrition, regulatory and animal health and welfare management. I was a proud… Show more I led the high-performing Quality Assurance team that tirelessly protected the Brand and enabled record level sales, transaction and bottom line growth for McDonald’s Canada’s 1400+ restaurants serving 3 million customers daily. My team had accountability for supplier, distributor and restaurant level quality assurance and food safety, ingredient quality and sensory performance, supplier continuous improvement, and nutrition, regulatory and animal health and welfare management. I was a proud member of the Canadian Extended Leadership Team. Achievements included:• Consistently improved key supplier and distributor performance in areas such as innovation, quality, sensory, food safety, incidence management and risk reduction• 100% GFSI and McDonald’s private standard compliance• Helped the organization double Canadian QSR coffee market share with 45% improvement in “good coffee scores” since 2005• Led the team that created and implemented high profile sourcing evolution strategies to build customer Trust such as: Canadian cage-free egg laying hen and “Chicken raised without antibiotics important to human medicine” • Built transparency and improved perception by +14% as Supply Chain/Sourcing lead for innovative digital transparency platform “Our Food. Your Questions.” • Built important relationships with industry and retail leaders and influenced improvement in industry animal health and welfare standards• Led high-performing issue and crisis management teams• Created an issue preventing restaurant level food safety/health inspection approach and developed global best-practice metrics to measure and communicate performance• Led Canadian Food Safety team and was key member of the McDonald’s Global team (responsible for food safety policy and direction for the global system (35,000 restaurants with 2 million employees serving 68 million people daily))• Foodservice industry representative on the Federal government Agri-Subcommittee on Food Safety (ASFS) Show less

I was promoted to department head and leader of the corporate QA team with reponsibilities for national quality assurance, nutrition and regulatory management and food safety oversight of the supplier and distribution system. Our team set food safety policy for the restaurant system.

I was a Category lead in corporate quality arruance team. I had responsibility for quality assurance and continuous improvement for the beef, chicken, potatoes, dairy and bakery categories. I was the Food safety liason for restaurant system.

Accountable for operations, customer satisfaction and profitablility of McDonald's Restaurants. • Won McDonald’s Outstanding Achievement Award for highest sales increase (9.8%) in Swiss system • Won Archie Award at McDonald’s Advanced Operations Course, highest mark out of 250 students, 1994• Assisted with opening of first restaurant in Moscow, Russia, 1990