Robert Rhea work email
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Robert Rhea personal email
Accomplished technical Trainer with experience in developing and delivering exceptional technology training and presentations, Project and Team Management.My key qualities and achievements include:- Strong ability to analyze existing programs for gaps and improvement opportunities then develop and implement strategies to drive clear business impact through training. - In-depth understanding of training landscape, training program design, implementation and delivery methods and processes.- Comprehensive knowledge of adult learning theory and experience in technical training, product support and consulting- Designed and developed instructor-led training (ILT), eLearning, and virtual instructor-led training (VILT).- Comfortable with diverse base of students from C-level to administrative.I am currently a Senior ICM Implementation Consultant/Callidus at OpenSymmetry. Previous experience includes Senior Technical Trainer/Courseware Author/e-Learning Developer, Technical Trainer/Courseware Developer, CRM Engagement Manager, Network Consulting Manager, Technical Specialist/Seminar Presenter and Network Consultant.I hold a Bachelor of Business Administration/Finance from Texas Tech University and the University of Texas. I have also received certification as Anaplan Trainer, Callidus Commissions Specialist, IBM ICM, Microsoft Business Management Solutions Specialist for Dynamics CRM (Applications, Installation and Configuration), Microsoft Systems Engineer, Microsoft Trainer and received training in Anaplan Model Building and Anaplan Intermediate Model Building, Certified IBM ICM Consultant, Microsoft Solution Selling Course. My experience in technically training businesses is comprehensive and extensive includes courseware development, virtual training delivery, process design and implementation. I possess an inherent passion for people and development and I have been able to develop my leadership abilities through work experience.
Opensymmetry
View- Website:
- opensymmetry.com
- Employees:
- 136
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Technical Training Team LeadOpensymmetryAustin, Tx, Us
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Senior Icm Implementation Consultant/Callidus (An Sap Company)Opensymmetry Jul 2017 - PresentAustin, Texas, UsMy achievements include:- Attained consultancy appointment due to 10 years’ experience with Incentive Compensation Management (ICM).- Designed technical specifications for an eight month Enterprise ICM project.- Used Callidus software to develop and implement compensation logic plans for customers, configured plans, translated business rules into compensation plans with testing and implementation.- Provided post deployment support for client including resolving defects and providing project go-live assistance.- Developed Operations Guide and various instruction manuals including instructor-led training (ILT) for customers to support post go-live operations.
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Senior Technical Trainer/Courseware Author/E-Learning DeveloperOpensymmetry Apr 2010 - PresentAustin, Texas, UsMy achievements in this role included:- Appointed to startup a training practice for a sales performance management consulting firm.- Increased training portfolio from a one course offering to over 20 enterprise software training classes.- Developed and delivered instructor-led training and virtual training on enterprise software, including IBM Incentive Compensation Management, Callidus Incentives and Anaplan to Fortune 1000 customers. - Created e-learning and training podcasts using Adobe Captivate, Adobe Audition, Adobe Premier and Camtasia.- Established a college boot-camp for onboarding new consultants involving developing a two-week training program that included technical software and soft skills training.- Produced and hosted weekly podcast for internal technical training using Adobe Premier and Audition, conducting audio and video recordings, editing and uploading onto corporate portal.- Created virtual training environments for internal and customer training using VMWare.
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Technical Trainer/Courseware DeveloperCallidus Software Inc Jul 2007 - Feb 2010Dublin, Ca, UsMy achievements included:- Used Callidus software to train users in compensation plan development and processing. - Served as Product Team Lead using Crystal Reports, Business Objects and Actuate to produce class reports.- Served as Product Team Lead for TrueMBO and MBO management application training.- Trained over 300 enterprise-level clients at major banks, insurance and pharmaceutical companies within the US.- Developed in-person, virtual and self-paced training programs using Surgient, Camtasia, Articulate and VMWare. -
Network Consulting ManagerBusiness Technology Associates Jul 2004 - Dec 2006My achievements included:- Managed accounts, designed solutions, oversaw project implementation and served as escalation point for technical matters.- Led a team of 5 engineers and drove departmental profits.- Managed principal IT migration involving 14 hospitals with challenges including lack of in-house IT expertise, a round-the-clock operating environment and a rigid deadline. Developed and completed project timeously and within budget, despite distraction induced by 2 hurricanes.- Refurbished derelict account management procedures instituting a formal call campaign to ensure regular contact with clients and identify new sales opportunities to achieve a 22% account penetration increase and launched 2 major projects with existing customers in 12 months.- Identified need for disaster recovery services and instituted implementation plans to increase revenues.
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Product Evangelist / Technical SpecialistMicrosoft Jul 2001 - Jul 2004Redmond, Washington, UsMy achievements included:- Served as product evangelist for Microsoft’s partner community as member of expanding Seminar Sales team.- Educated partners, increased product awareness, provided technical training on new products and delivering sales training in driving sales growth.- Led seminars, web-casts and met personally with partners.- Led 5-member team developing content for a new seminar. Managed project involving participants in multiple remote locations and produced a well-received seminar with more than 100 presentations.- Member of roll-out team for Office 2003, gaining expertise of 8 new products in 2 weeks, presenting a new suite to 1,400+ attendees and earning high evaluation scores. - Received high rating from training attendees for extensive product knowledge, in- depth preparation and strong communication skills. -
Network ConsultantBusiness Technology Associates 1999 - 2001My achievements included:- Oversaw sales engineering, consulting, network administration, new software/hardware deployments, troubleshooting and training for 12 major clients’ network infrastructure.- Periodically appointed to large-scale projects due to willingness to tackle challenges and ability to deliver results.- Increased client base from 0 to 12 (the largest of any consultant in the company) as a result of advanced consulting skills, exceptional problem-solving abilities and exceptional customer service.- Swiftly gained expertise of server fax solutions subsequent to company becoming a vendor and deployed high-end fax server solutions for major clients such as Broadwing, Frito Lay and Baylor Health.
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Technical TrainerKnowledge Alliance 1997 - 2000
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Server Test SpecialistDell Computer 1999 - 1999Round Rock, Texas, Us -
Financial AnalystTemple Inland - Guaranty Federal Bank 1995 - 1997Budget analysis and variance reporting. Access programming,
Robert Rhea Skills
Robert Rhea Education Details
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Texas Tech UniversityFinance -
The University Of Texas At AustinFinance
Frequently Asked Questions about Robert Rhea
What company does Robert Rhea work for?
Robert Rhea works for Opensymmetry
What is Robert Rhea's role at the current company?
Robert Rhea's current role is Technical Training Team Lead.
What is Robert Rhea's email address?
Robert Rhea's email address is ro****@****try.com
What schools did Robert Rhea attend?
Robert Rhea attended Texas Tech University, The University Of Texas At Austin.
What are some of Robert Rhea's interests?
Robert Rhea has interest in Account Management, Sales, Training And Technical Presentations, Project Management.
What skills is Robert Rhea known for?
Robert Rhea has skills like Technical Training, Consulting, Leadership, Crm, Enterprise Software, Instructional Design, Training, Management, E Learning, Software Documentation, Technical Writing, It Service Management.
Who are Robert Rhea's colleagues?
Robert Rhea's colleagues are Sukesh Edugu, Kyle Thayer, Mohan Kumar T, Ismael Ledezma, Santosh Gosavi, Snehal Dhumal, Johnny Adamo.
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