Rob Riccio Email & Phone Number

Middletown, CT, US

Stratford, Connecticut, United States

Looking to make things more efficient and intuitive wherever I am. Already an NA beer convert thanks to real deal brews of Athletic Brewing from the First Ride coffee porter-style to Irish Red and #Oktoberfest...bringing expertise in systems and processes from aerospace and telecom plus an M.S. in analytics and project management to the Athletic mission..

Windsor, CT

• Drove improvement in the Quality performance of the facility at this mid-sized, AS9100 specialty metals supplier as part of the Windsor management team and of the company as a whole as part of the Quality management.
• Aggressively tackled problems at their root cause and analyzed processes for improvement in the course of managing the AS9100 Quality Management System in the Windsor facility.
• Managed company-wide implementation of Quality System overhaul to meet new revision of AS9100(D)
• Ensured customer concerns and questions of quality, conformance, and technical topics were addressed across sales, operational, and procurement disciplines; and by our raw material manufacturers and test labs.
• Built & updated Quality request ticket system to replace disorganized ad hoc use of email
• Managed site QA Tech & QA Support, ensuring objectives and expectations were practical, clear, understood, and achieved.

Windsor, CT

Supplied customers with superior service for their critical-application specialty metals and high-machining grade stainless steel.

Wallingford, CT

Implemented 21st century marketing initiatives and brought a regional, analytical focus to inventory management.

Wallingford, CT

Managed contract account and transactional accounts, handled local purchasing and subcontracting duties, and fielded frontline SAP troubleshooting questions for operations and sales.

Quincy, MA

Managed and improved protocols for the team responsible for core functions of running the Premium Event department - daily scheduling, capacity management, call set up, answer support, and quality checking.

Directly supervised 100-employee trilingual dept., inspected their work, and resolved concerns at 335 room historic Hotel & Resort; reporting to the Director of Housekeeping.

Ms Bapm, Business Analytics & Project Management, Finished 1St In Graduating Class May 2015

Combined program in big-data Analytics techniques and the use of this data to identify opportunities for improvement, which can then be.

Bachelor Of Science, Marketing

Activities and Societies: Intramural Soccer, Students for Corporate AccountabilityDean's List multiple semesters during business studies.