Rob Richards Email and Phone Number
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I’m an accomplished Programme Manager with proven success at the forefront of large, complex £multi-million initiatives. Combining a strategic mindset and meticulous attention to detail, I consistently exceed expectations. I’m well-qualified with PRINCE2, Agile and MSP accreditation. I've recently joined CGI as Programme Manager. I previously delivered change on the UK's smart meter technology agenda at Smart DCC; notably delivering the first SEC System Release £multi-million under budget and leading migration of +100m device certificates to a new security platform. Previously I ran my own consultancy providing change, programme/project delivery, business analysis, consultancy and project turnaround services to clients operating across energy, IT, retail, leisure and other industries. I take pride in on-target delivery and early ROI. My ability to translate complex requirements into high quality, commercially astute operational and strategic roadmaps for change has been key to my success. I’m fully proficient at leading streamlined execution, harnessing Waterfall and Agile methodologies to achieve quality, cost and time targets.The challenge of recovering failing projects is something I particularly enjoy. My aptitude for addressing shortcomings and resolving conflict at pace is excellent, and drawing on my strong people and communication skills, I’m able to secure stakeholder consensus for new approaches. Programme & Project Management PRINCE2 Practitioner Agile Complex Transformation Cost Savings & Efficiencies Customer Experience Improvement Digital Change Project Recovery & Turnarounds Stakeholder & Conflict ManagementI welcome new connections and networking opportunities.
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Senior Consultant Programme ManagerCgi Feb 2022 - PresentLiverpool, England, United KingdomFounded in 1976, CGI is among the largest IT and business consulting services firms in the world. We are insights-driven and outcomes-based to help accelerate returns on your investments. Across 21 industries in 400 locations worldwide, we provide comprehensive, scalable and sustainable IT and business consulting services that are informed globally and delivered locally. -
Programme ManagerSmart Dcc Jan 2019 - Dec 2021Manchester, United KingdomA fast-paced role with accountability for delivery of the first and second Smart Energy Code (SEC) system release for the national smart metering programme. Leader of large project teams in a matrix system. Required to manage multiple concurrent, highly complex £multi-million budget projects. • Directed the first SEC System Release on time with all objectives brought in £multi-million under budget. • Provided critical protection from alert storms and safeguarding Smart DCC’s national smart metering infrastructure during COVID-19, with early delivery of the second SEC release. • Shaped migration of +100m security certificates and responsibility for procuring test automation with a £multi-million cost benefit.• Key role in forming DCC's in-life change function by building a team and processes that have enabled multiple industry driven changes.• Seamlessly delivered on all time, cost, regulatory and quality targets while federating a complex stakeholder and supplier network that includes major industry names.• Successfully navigated issues with test environment availability through cross programme initiatives that allowed multiple programmes to test concurrently. • Maximised the potential of an inexperienced team and establishing a culture of high-performance utilising performance management, coaching and NLP practice. • Functional responsibilities included providing support for the Project Coordinator Practice with the remit of embedding good practice and collaborative working. -
Project ManagerSmart Dcc Oct 2017 - Dec 2018UkAt the forefront of several project workstreams within the £multi-million Technical Operations Centre Programme that brought new technical monitoring solutions, service designs and operational processes to the business. Led a cross function project team. • Worked with Service Providers to introduce monitoring/alerting functionality used by Smart DCC and customers to improve service availability. • Contributed to the set up of the UK Smart Metering Technical Operations Centre. • Generated substantial forecasted cost savings by designing an operating model for early life support, security and release-proving processes.• Involved in the launch of the Design & Test Authority function.• Led a project team involved in system and solution design, integration, testing, governance, regulation, security and project management.
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Change Consultant | Project Manager | Business AnalystClockwork Consulting (Uk) Dec 2014 - Nov 2017Chester, United KingdomSet up and established a provider of change, programme/project delivery, business analysis, consultancy and project turnaround services. Engaged with senior stakeholders of businesses operating across energy, IT, retail, leisure and other industries. • Transformed an underperforming franchise operation for a fire and security company, notably developing the franchisee induction process and enhancing job management software solution.• Agile delivery of business benefits at an IT company (clients include HP), including improved key client service on contracts and cost savings via CRM usage and automated reporting. • Radically improved cash flow on £multi-million programme for an IT company, developing an automated invoicing system.• Addressed a high number of customer complaints and a problematic defective goods refund rate for a garden product supplier; led development of a software-based complaints solution. • Spearheaded expansion of the retail showroom of a garden centre business, increasing merchandising capacity by 20%, while reducing losses and waste. • Turned around the performance of a client business, notably attracting investment from external partners and enabling improved profitability, productivity, efficiency and cost management. -
Business Growth ConsultantCheshire And Warrington Growth Hub Jan 2017 - Oct 2017Chester, United KingdomMy role was to activity engage with SMEs looking to grow and help them identify the most appropriate support to unlock the businesses growth potential.The Growth Hub provides impartial, clear and expert support to new and growing businesses through locally sourced solutions and utilising the region's business assets.By understanding the needs of local businesses The Growth Hub aim to improve co-ordination of local business support with national programmes and introduce new services to fill any gaps to help businesses grow. Most importantly however, The Growth Hub aim to connect local businesses with high quality assistance from local professional service businesses and strategic partners including local government and academia. The Growth Hub is governed by the Cheshire and Warrington LEP. -
General ManagerPbs Utilities Ltd Jul 2012 - Dec 2014United KingdomOnboarded to oversee all operational functions, while leading a team of +50. Led multiple business critical projects. Worked directly on client engagements, building strong relationships with key customers. • Key driving force behind the successful scaling of the business, including securing government funding and project managing the relocation of the HQ to larger premises.• Increased revenue by 250% in 2 years, whilst maintaining 15% net profit, by implementing robust strategic and operational procedures, and agile project delivery techniques. • Strengthened the competitive edge of the business by securing Investors in People Gold Accreditation and Achilles UVDB (B1) certification (utility industry supplier pre-qualification). -
Assistant Director Of Learning Ks5 & Business / It TeacherYsgol John Bright Sep 2009 - Aug 2012Llandudno, United KingdomI taught Business Studies, ICT and Enterprise lessons to Key Stage 5 (sixth form) and increased the A level pass rate from 30% to 68% within 2 years before being promoted to Assistant Director of Learning. I also introduced an Enterprise 'Dragons Den' scheme and was heavily involved in delivering the Welsh Baccalaureate for the first time at the school.
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Retail Sales ManagerPhones 4U Nov 2006 - Jul 2008VariousI led and performance managed a team of staff across multiple stores in South Wales and motivated, trained and developed focused and committed teams to ensure consistent achievement of targets. -
District ManagerLidl Uk Jul 2004 - Nov 2006PembrokeshireArea management for a total of 60+ staff across 4 stores in South Wales with a combined annual turnover of circa £20m. I was fully responsible for store operations, budgets, HR, staff management and development, health & safety, logistics and supply chain. I successfully reduced inventory loss from 7% to 2% through the development and implementation of an improved inventory system.
Rob Richards Skills
Rob Richards Education Details
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University Of Wales, CardiffRetail Management (Business Management) -
Business Studies -
Mold Alun, Flintshire
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The Coaching Academy
Frequently Asked Questions about Rob Richards
What company does Rob Richards work for?
Rob Richards works for Cgi
What is Rob Richards's role at the current company?
Rob Richards's current role is Senior Consultant Programme Manager at CGI.
What is Rob Richards's email address?
Rob Richards's email address is ro****@****c.co.uk
What schools did Rob Richards attend?
Rob Richards attended University Of Wales, Cardiff, University Of Wales, Swansea, Mold Alun, Flintshire, The Coaching Academy.
What are some of Rob Richards's interests?
Rob Richards has interest in Human Rights, Education, Environment, Health.
What skills is Rob Richards known for?
Rob Richards has skills like Management, Training, Change Management, Coaching, Project Management, Marketing, Sales, Strategic Planning, Customer Service, New Business Development, Leadership, Project Planning.
Who are Rob Richards's colleagues?
Rob Richards's colleagues are Сергей Иванов, Thomas Tok, Atiim Penn, Brunehilde Parent, Fam Rowe, Nicola Graham, Kelly Thomas.
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Rob Richards
Greater Sheffield Area -
2pmprecruitment.co.uk, meridianbs.co.uk -
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