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Rob Sherrell Email & Phone Number

Customer Transformation and Customer Experience Lead at North Highland
Location: Atlanta, Georgia, United States 8 work roles 2 schools
1 work email found @northhighland.com 2 phones found area 404 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email r****@northhighland.com
Direct phone (404) ***-****
LinkedIn Profile matched
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Current company
North Highland
Role
Customer Transformation and Customer Experience Lead
Location
Atlanta, Georgia, United States
Company size
2124 employees

Who is Rob Sherrell? Overview

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Quick answer

Rob Sherrell is listed as Customer Transformation and Customer Experience Lead at North Highland, a with 2124 employees, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at northhighland.com, phone signal with area code 404, and a matched LinkedIn profile for Rob Sherrell.

Rob Sherrell previously worked as Managing Director - Services, Product, Partnerships at North Highland and Vice President, Global Strategy Practice Lead at North Highland. Rob Sherrell holds International Mba, Marketing from University Of South Carolina Darla Moore School Of Business.

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Email format at North Highland

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{first}.{last}@northhighland.com
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Profile bio

About Rob Sherrell

I lead North Highland’s Product, Services, and Partnership Development; matching client needs to our firm's differentiated capabilities across all aspects of Change & Transformation. My passion and background is Customer Transformation and Customer Experience - helping organizations achieve customer-centricity by transforming their workforce, data, systems, and capabilities. It's with this sensibility that I help guide our firm's client-centric approach to service development and delivery across industries.I was a founding partner (2006) at Sparks Grove - a breakthrough agency / consultancy hybrid that designed and delivered innovative experiences for scores of Fortune 500 brands in the U.S. and U.K. over a 12+ year period in partnership with -- and as part of -- North Highland.I've been fortunate enough to lead hundreds of successful customer transformation and customer experience engagements for clients in industries such as Telecommunications, Healthcare, Travel & Hospitality, Financial Services, and Energy / Utilities.Prior to establishing Sparks Grove, I served as Director of Worldwide Marketing Communications for Delta Air Lines where I led advertising, branding, digital marketing, sponsorship marketing, and employee engagement.I started my career in the early days of e-commerce and built the Digital Marketing department at Delta in the late ‘90s, where we introduced many of the travel industry’s first digital innovations. With a passion for building high performing organizations that deliver hyper-growth, I love inspiring and collaborating with diverse teams to solve complex challenges.

Listed skills include Integrated Marketing, Marketing Strategy, Digital Marketing, Strategy, and 27 others.

Current workplace

Rob Sherrell's current company

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North Highland
North Highland
Customer Transformation and Customer Experience Lead
Atlanta, GA, US
Website
northhighland.com
Employees
2124
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Company profile
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8 roles · 30 years

Rob Sherrell work experience

A career timeline built from the work history available for this profile.

Customer Transformation And Customer Experience Lead

North Highland

Atlanta, Ga, Us

Managing Director - Services, Product, Partnerships

Current
North Highland

Atlanta, Ga, Us

• Responsible for our Services, Product, and Partnership Development efforts.

Sep 2023 - Present

Vice President, Global Strategy Practice Lead

North Highland

Atlanta, Ga, Us

• Lead North Highland's Global Transformation Strategy & Design Practice - integrate design, systems and scenario thinking to help leading organizations define, design and realize their transformation strategy and value potential.

2021 - Aug 2023

Vp, Global Customer Transformation & Customer Experience Lead

North Highland

Atlanta, Ga, Us

• Direct North Highland's approach and practice responsible for Customer Transformation - supporting our clients evolution to more customer-driven operating models and their pursuit of new products, services, solutions, and markets to meet evolving customer needs.• Lead North Highland's Customer Experience Practice globally across industries; including integration of capability and expertise spanning Strategy, Data & Analytics, Experience Design, Process & Business Analysis, Program and Project Management, People & Change, and Technology.

2012 - 2020 ~8 yrs

Partner & Executive Vice President

Sparks Grove, Inc.

Atlanta, Ga, Us

With the ideal customer experience as our goal, Sparks Grove fuses consulting with creativity to craft solutions grounded in customer insight. We are a subsidiary of North Highland, a global management consultancy serving many of the world's leading brands. • Lead development and deployment of integrated marketing and customer experience programs. Services offered include: marketing strategy and value proposition development, customer experience strategy, marketing planning, and digital engagement.

2006 - 2011 ~5 yrs

Director, Worldwide Marketing Communications

Delta Air Lines

Atlanta, Georgia, Us

• Lead Delta's marketing communication initiatives worldwide; including brand stewardship, advertising, digital marketing, sponsorship and event marketing, and internal marketing communications.

2004 - 2006 ~2 yrs

Regional Director, U.S. Marketing Communications

Delta Air Lines

Atlanta, Georgia, Us

• Lead Delta's marketing communication initiatives in the United States

2003 - 2004 ~1 yr

General Manager, Digital Marketing

Delta Air Lines

Atlanta, Georgia, Us

• Responsible for Delta's digital marketing efforts including online media and advertising, channel migration, direct-response, website marketing, interactive promotions and email marketing.

1997 - 2003 ~6 yrs
Team & coworkers

Colleagues at North Highland

Other employees you can reach at northhighland.com. View company contacts for 2124 employees →

DH Deon Holder Deon Holder Colleague at North HighlandAtlanta, Georgia, United States View → BS Brian Sodl Brian Sodl Colleague at North HighlandAtlanta, Georgia, United States View → BB Big Balla Big Balla Colleague at North HighlandAshburn, Virginia, United States View → TB Tom Brimacombe Tom Brimacombe Colleague at North HighlandLondon, England, United Kingdom View → AF Alisha Fazio Alisha Fazio Colleague at North HighlandKissimmee, Florida, United States View → LD Larry Dickman Larry Dickman Colleague at North HighlandNewark, Delaware, United States View → JP Joseph P. Gallagher Joseph P. Gallagher Colleague at North HighlandUnited States View → JF Jinny Fischer Jinny Fischer Colleague at North HighlandWelland, Ontario, Canada View → GB Glenn Bowles Glenn Bowles Colleague at North HighlandRaleigh-Durham-Chapel Hill Area, United States View → JL Jason Lepage Jason Lepage Colleague at North HighlandAtlanta Metropolitan Area, United States View →
2 education records

Rob Sherrell education

International Mba, Marketing

University Of South Carolina Darla Moore School Of Business

Bs, International Trade And Finance

Louisiana State University
FAQ

Frequently asked questions about Rob Sherrell

Quick answers generated from the profile data available on this page.

What company does Rob Sherrell work for?

Rob Sherrell works for North Highland.

What is Rob Sherrell's role at North Highland?

Rob Sherrell is listed as Customer Transformation and Customer Experience Lead at North Highland.

What is Rob Sherrell's email address?

AeroLeads has found 1 work email signal at @northhighland.com for Rob Sherrell at North Highland.

What is Rob Sherrell's phone number?

AeroLeads has found 2 phone signal(s) with area code 404 for Rob Sherrell at North Highland.

Where is Rob Sherrell based?

Rob Sherrell is based in Atlanta, Georgia, United States while working with North Highland.

What companies has Rob Sherrell worked for?

Rob Sherrell has worked for North Highland, Sparks Grove, Inc., and Delta Air Lines.

Who are Rob Sherrell's colleagues at North Highland?

Rob Sherrell's colleagues at North Highland include Deon Holder, Brian Sodl, Big Balla, Tom Brimacombe, and Alisha Fazio.

How can I contact Rob Sherrell?

You can use AeroLeads to view verified contact signals for Rob Sherrell at North Highland, including work email, phone, and LinkedIn data when available.

What schools did Rob Sherrell attend?

Rob Sherrell holds International Mba, Marketing from University Of South Carolina Darla Moore School Of Business.

What skills is Rob Sherrell known for?

Rob Sherrell is listed with skills including Integrated Marketing, Marketing Strategy, Digital Marketing, Strategy, Advertising, Interactive Marketing, Customer Insight, and Marketing.

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