As a DevOps Technical Lead I played a critical role in overseeing the design and implementation of robust and scalable DevOps solutions. Leading a team of talented professionals, I contributed to the seamless integration of development and operations, fostering a culture of collaboration and efficiency.Key Responsibilities:1. Team Leadership: • Led and mentored a high-performing DevOps team, fostering a collaborative and innovative work environment. • Provided technical guidance, training, and support to team members, ensuring the successful execution of projects.2. DevOps Strategy and Implementation: • Formulated and executed DevOps strategies to optimize software development processes and improve release efficiency. • Implemented best practices for continuous integration, continuous deployment, and infrastructure as code.3. Toolchain Selection and Integration: • Evaluated, selected, built (in house) and integrated DevOps tools and technologies to enhance the development pipeline. • Implemented and managed tools such as Jenkins, Ansible, Docker, Kubernetes, and others to streamline workflows.4. Training future leadersIdentified opportunities for individual contributors to take charge of initiatives and cross functional efforts to drive learning opportunities and foster a leadership mentality amongst the team.

As a Technical Product Manager within DevOps, I played a pivotal role in driving the development and success of cutting-edge software products for internal customers. With a focus on bridging the gap between technical teams and business objectives, I successfully led product lifecycles from ideation to delivery, ensuring alignment with customer needs and company goals.Key Responsibilities:1. Product Strategy and Vision: • Developed and communicated a clear product vision aligned with business objectives and customer feedback. • Collaborated with stakeholders to define and refine the product roadmap, ensuring strategic alignment with company goals.2. Requirements Definition and Prioritization: • Gathered and analyzed customer requirements, translating them into actionable user stories and technical specifications. • Prioritized features and enhancements based on business value, technical feasibility, and customer impact.3. Cross-functional Collaboration: • Worked closely with development, design, and quality assurance teams to facilitate effective communication and collaboration on cross functional initiatives. • Acted as a liaison between technical and non-technical stakeholders, ensuring a shared understanding of product goals and priorities.4. Agile Methodologies: • Implemented and adapted Agile methodologies (Scrum, Kanban, Scrumban) to optimize product development processes. • Conducted sprint planning, reviews, and retrospectives to continuously improve team performance.5. Release Management: • Coordinated product releases, ensuring timely delivery of high-quality software. • Collaborated with development and QA teams to define release scope and milestones.

As a seasoned DevOps Engineer at Bullhorn I worked with a team on optimizing and automating the software development and deployment lifecycle. With a focus on continuous integration, deployment, and infrastructure as code, I contributed to the efficiency and reliability of our software delivery processes.Key Responsibilities:1. Continuous Integration and Deployment: • Designed, implemented, and maintained robust CI/CD pipelines for multiple projects, ensuring rapid and reliable delivery. • Automated deployment processes, minimizing downtime and streamlining release cycles.2. Infrastructure as Code (IaC): • Utilized IaC tools such as Docker and Ansible to define and manage infrastructure components. • Orchestrated and automated the provisioning of infrastructure to support scalable and resilient applications.3. Containerization and Orchestration: • Implemented containerization using Docker to create consistent and portable environments. • Orchestrated containerized applications with Kubernetes for efficient scaling and management.4. Monitoring and Logging: • Set up monitoring tools (Prometheus, Grafana) to track system performance and detect anomalies. • Implemented centralized logging solutions (ELK stack) for efficient debugging and troubleshooting.5. Security and Compliance: • Collaborated with security teams to implement and enhance security best practices throughout the development and deployment pipelines. • Ensured compliance with industry standards and company policies.6. Collaboration and Knowledge Sharing: • Collaborated with development and operations teams to bridge communication gaps and foster a culture of collaboration.Conducted training sessions and documentation to share best practices and tools with team members.

As a Release Engineer, I played a crucial role in the software development lifecycle by managing and coordinating the release processes. My responsibilities included ensuring smooth and efficient delivery of software products, collaborating with cross-functional teams, and implementing automation to enhance the release pipeline.Key Responsibilities included: Release Management - orchestrating end-to-end release processes from planning and scheduling to deployment and post-release monitoring.Collaborated with development, QA, and operations teams to define release scope and objectives.Automation and Continuous Integration.Implemented and maintained automated build and deployment processes using tools such as Jenkins / GitLab CI.Established and improved continuous integration and continuous deployment (CI/CD) pipelines for faster and more reliable releases.Managed version control systems, ensuring code repositories are well-maintained and branches are properly structured.Enforced versioning standards to facilitate efficient tracking and rollback procedures.Configured and maintained development, testing, and production environments to mirror real-world scenarios.Collaborated with infrastructure teams to ensure environments were properly provisioned and aligned with release requirements.Generated and maintained release documentation, including release notes, installation guides, and troubleshooting procedures.Communicated release status and updates to stakeholders and team members.Coordinated with support and development teams to address and resolve issues related to releases.Implemented preventive measures and participated in post-release reviews to enhance future release processes.

• Provide high performance computing systems and data storage to researchers via Docker frameworks.• Configure and maintain a Linux-based infrastructure using Ansible playbooks and puppet manifests.• Maintain an up-to-date production codebase using CI/CD tools such as Jenkins and Bamboo.• Respond to alerts via Prometheus toolset + PagerDuty.• Built a scalable Jenkins infrastructure using Kubernetes and DSL plugins.

● Creative and experienced Dev Ops engineer with experience in networking, security and infrastructure support for a mid-sized marketing company.● Maintain a hybrid Nutanix / AWS infrastructure for a team of 12 developers, holding regular core-architectural meetings to discuss ways to cut costs and deployment times, as well as maintaining the highest level of stability and availability.● Keep track of issues using Jira version control and log all troubleshooting steps + solutions in Confluence.● Proficient in virtualization via Hyper-V and VMware, Remote management, Active Directory Services, Project Management, Backup and Disaster Recovery solutions, VLAN routing and subnetting, VPNs, Meraki configurations and monitoring tools, Wireshark, Web application Firewalls and several cloud services including Office 365 and Quickbooks.● Skilled in enhancing network security, providing data integrity and redundancy, and maximizing company productivity by maintaining an efficient and secure infrastructure.● Basic training and experience with programming languages including C++, JavaScript, C#, HTML, PHP and Angular as well as Ubuntu, CentOS and Redhat Linux Distributions.● Prior experience in supporting a variety of platforms including Windows Server 2008/2012 R2/2016, Windows XP-10, Mac OSx, MS Office 2007-2016, Office 365, Exchange 2010, and Skype for Business.

• Lead projects and implement solutions designed to improve the network and infrastructure as well as overall security.● Built a variety of physical servers and virtual machines running Windows Server 2008 - 2016; maintain and update when required.● Project Lead on acquiring a Security Audit, reviewing the feedback, procuring a plan for immediate remediation / continual security updates.● Support an environment of 50-75 Mac users / 200-300 Windows users, including 4 remote offices.● Implemented and maintained a Backup and Disaster Recovery solution.● Manage a hybrid Office 365 / on premise Exchange environment.● Completed a network overhaul, involving the transition over to a complete Cisco Meraki environment.● Completely cleaned out and rewired the network closet / main distribution frame.● Setup and configured a variety of servers including services such as Hyper-V, Domain Controllers, DNS, Data Storage and File Sharing, BUDR, Print Management, SQL and Quickbooks.● Improved the wireless infrastructure by performing a heat map and restructuring the wireless access points, along with their configuration.● Create and manage group policies, DNS entries, DHCP configurations and Firewall rules.● Handle all new hire and employee termination requests.● Act as an escalation point for the help desk.

• Provide Tier 2 support for all SavvisDirect services including, but not limited to Exchange hosted email, McAfee SaaS protection, online backup software, fax-over-email services and web hosting.• Subject Matter Expert on Business Applications including McAfee Endpoint / Email / Web Protection, Hostopia CloudFax, Asigra Secure Online Backup and MessageSolution Archiving.• Use Parallels Business Automation Standard to provide backend administration of all SavvisDirect products.• Provide training for Web Hosting applications including Wordpress, Joomla, Drupal and Parallels Presence builder.• Provide Escalated support to Tier 1 service center staff.• Provide on-call support for after hours and weekend emergencies.• Identify recurring issues and trends and escalate appropriately.• Using all available resources (including but not limited to: training, knowledge-base, intuition and escalation resources), resolve or escalate customer incidents per established guidelines, processes and service level agreements.• Perform back-end Office 365 administration using Microsoft Powershell.• Perform parallels administrative duties for incoming employees of CenturyLink / SavvisDirect.• Manage all DNS records for SavvisDirect customers.

• Troubleshoot network connectivity, software including Microsoft Office 2010, • Use McAfee web based filtering to monitor patron activity and set up the appropriate filtering and policies.• Assist library patrons with use of computer hardware and software. • Assist patrons with navigating the web and performing job seeking functions.• Assist library employees with hardware malfunctions, including but not limited to thermal printers, self service stations and desktop computers running Mac OSx and Windows 7.

Manage bar staff / bar inventory, create events / update website.

• Manage MS access databases and spreadsheets to keep track of customer information.• Create training programs using Microsoft Powerpoint and document procedures to maximize efficiency for licensing customers.• Work with teams to license farmers across the country via phone / internet.

• Assist managers around the country with technical support, such as networking, hardware, software (including point of sale systems), and reporting issues.• Use Remedy ticketing system to enter and work customer issues, investigate reoccurring problems and escalate when necessary to the appropriate team.• Perform troubleshooting on networks/hardware in the area and train employees on new point of sale systems and KDS printers.