Focus on Strategic Projects (Products, Services and New Incubations) among Alliances (HP Key Hardware/Silicon and Software/OS Partners), bringing technical acumen, innovative thinking and business acumen across all Business Units under Personal Systems and Print.

Responsible to create a long-term product strategy for premium notebooks (HP EliteBook 1000 Series & DragonFly), including new experiences and features with focus on innovation to improve human-computer interaction and provide iconic solutions to commercial customers. That includes:- Lead a long-term product portfolio around experiences and innovation (N+2 Strategy); - Silicon Partner relationship: Advancing Strategic Programs such as Athena/Evo initiative with Intel and new ARM device… Show more Responsible to create a long-term product strategy for premium notebooks (HP EliteBook 1000 Series & DragonFly), including new experiences and features with focus on innovation to improve human-computer interaction and provide iconic solutions to commercial customers. That includes:- Lead a long-term product portfolio around experiences and innovation (N+2 Strategy); - Silicon Partner relationship: Advancing Strategic Programs such as Athena/Evo initiative with Intel and new ARM device in the commercial portfolio with Qualcomm; - Market & Industry trends to focus on business opportunities to grow premium market share; - Strategic partnership with core hardware and software suppliers; - Research & Usability studies on new Form Factor concepts, key experience areas and customer insights (ITDMs, SMB & Corporate Enterprise) Show less

Managed the most profitable business of Microsoft Hardware, including portfolio management, strategy and product planning of Surface Accessories. As Product Planner, I was responsible to create business case for all product proposals, including investment (budget & resources), technical feasibility, financial (ROI) & market analyzes, including competition, market and industry trends. Product portfolio included Surface Pen, Keyboard (Pro & Go), Dock, Power Supply, Dial and Adapters. I… Show more Managed the most profitable business of Microsoft Hardware, including portfolio management, strategy and product planning of Surface Accessories. As Product Planner, I was responsible to create business case for all product proposals, including investment (budget & resources), technical feasibility, financial (ROI) & market analyzes, including competition, market and industry trends. Product portfolio included Surface Pen, Keyboard (Pro & Go), Dock, Power Supply, Dial and Adapters. I was also involved in new product incubations, including voice, connectivity and classified security solutions. Show less

Defined devices through Product and Marketing requirements (PRD & MRD), performed trade-off analysis; account management; ecosystem development; packaging & branding; operator technical engagement; channel management; and variant management to drive products launch in global markets.

Managed several products within smartphone division, coordinating consumer support materials and providing customization to mobile operators through online, in-device and pack-printing channels.Led the worldwide launch of the first Nokia smartphone using Windows Phone platform with exceptional budget coordination and go-to-market execution under Customer Care Operations Expert in CMS and B2C practices, supporting several projects to improve Consumer's Experience on high-end… Show more Managed several products within smartphone division, coordinating consumer support materials and providing customization to mobile operators through online, in-device and pack-printing channels.Led the worldwide launch of the first Nokia smartphone using Windows Phone platform with exceptional budget coordination and go-to-market execution under Customer Care Operations Expert in CMS and B2C practices, supporting several projects to improve Consumer's Experience on high-end products division. Show less

Responsible for managing the globalization and publication of products and services communications. Worked with Product programs and Marketing teams to execute where product would be sold via deliverables, requirement’s management and work planning for product launching.Developed a global process to standardize Content Management operations among Asia, Europe, and the Americas which included internal staff, partners and international suppliers training.Created several cost… Show more Responsible for managing the globalization and publication of products and services communications. Worked with Product programs and Marketing teams to execute where product would be sold via deliverables, requirement’s management and work planning for product launching.Developed a global process to standardize Content Management operations among Asia, Europe, and the Americas which included internal staff, partners and international suppliers training.Created several cost reduction initiatives and led several sustainability projects with Sourcing and Logistics teams in Americas to achieve project savings of $1M per quarter of production-line materials Content Development work for new solutions and legal adviser for new requirements in Americas including Governmental, consumer & customer's feedback and local legislations of American countries. Regionalization Concept Owner for Americas (North America, Central-Latin America, including Brazil). Show less

Led the business development and operational strategy of Customer Care Support in Latin America. Developed and deployed a new region for Nokia User Guidance team, separating Americas operations.Created operational processes, legal contention plans, vendor management and key partnerships.

Managed several projects from many accounts including Google, HP, IBM, CA, Nokia, Motorola, Novell, Novartis and more. Developed profitable areas, increasing the number of projects and revenue of some key accounts.Leader of Desktop Publishers, Linguistic and Engineers teams inside of the managed projects.People management focus on working with several free-lancers (outsourcing model), internals, contractors and partners in large scale projects.Account Manager for some local… Show more Managed several projects from many accounts including Google, HP, IBM, CA, Nokia, Motorola, Novell, Novartis and more. Developed profitable areas, increasing the number of projects and revenue of some key accounts.Leader of Desktop Publishers, Linguistic and Engineers teams inside of the managed projects.People management focus on working with several free-lancers (outsourcing model), internals, contractors and partners in large scale projects.Account Manager for some local customers, negotiating FAs and SLAs, new services and customer solutions within of the Localization industry. Show less