Rob Tucker Email & Phone Number

A highly experienced, confident and organised delivery manager, with over many years experience of the Banking, Telecoms, IT Transformation and Digital markets.Excellent reputation for building robust and repeatable strategies, managing campaigns along with managing and delivering projects.Highly credible stakeholder relationship manager at all organisational levels.

Listed skills include Stakeholder Management, Management, Resource Management, Crm, and 26 others.

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  Delivery Manager

  Virgin Media O2

  Sep 2021 - Present

  Working as part of the Network Monitoring team which defines and delivers operational support systems.Role involves providing delivery support to the Programme Management function within the team. A strong understanding of complex processes and management of stakeholders. Working with Infrastructure partners to ensure physical hardware changes within data centres adhere to governance requirements from site surveys, power requirements & installs through to Operational Readiness Testing (ORT) for aggregator and switch layer.Managing the CRQ process for the team (Helix and Remedy systems), working with Change Management, Operations, impacted teams and ensuring MOP review and approvals process is completed.This role also includes project management of smaller projects (<£250K) such as upgrade of all estate servers OS, introduction of a pre-production environment, a proactive monitoring solution (RHPIM), Witbe test bed tool for automatic call generation and migration of suppliers to Citrix.I am also the representative of Network Monitoring at project & programme reviews and governance checkpoints.