A highly motivated graduate with over 25 years continuous employment in Digital and Technology. Rob is currently engaged as a Technical Domain Manager at UnitingCare, based in Brisbane. Rob is primarily working in high-value, high profile service delivery of strategic IT solutions across multiple businesses and domains. An expert in ICT business solutions with extensive knowledge in multiple technologies and is a versatile team-player, having successfully fulfilled a number of key client-facing roles including pre-sales consultancy, design, implementation, global domain lead, post-sales consultancy and service delivery. Skills and Expertise: • strategic solutions design for global MNCs for managed service offerings including Service Management, Networks (MPLS), Security, Application Centric Networking/Performance, Data Centre, Hosting, Cloud, UCC, BYOD, Remote Access• Business Solution Consulting specialising in complex strategic solutions and design including proposals, statements of work, technical and customer strategic documentation• leads customer facing engagements at the executive and management level• both technical and service delivery specialisation in ‘Customer Experience’ and Customer Centric Networks.