Robyn Baker Email & Phone Number

Sydney, New South Wales, Australia

Kinship are the Social Business Company supporting Critical Social Technology Business Strategies. We are business people. We have run sales teams, presales teams, lines of business, divisions, product management and more. We bring this experience and understanding to our clients. They help teams and leaders understand how social strategies require holistic changes (organisation, cultural, platforms, process and people) and how to implement those changes.What They Do – KINSHIP develops and implements strategies, which are enabled by social technologies inside and outside organisations. We follow a fact-based and use-case process which aligns with existing business strategies and needs. These extend from social data analysis and intelligence to customer support or community engagement, to co-creation of products and services, to employee advocacy, or to collaboration between employees, partners and customers.How They Do It – We focus on developing the why and the purpose of social technologies, including social media, and on designing use cases which are fact-driven and aligned with wider business strategies and goals.Who They Do It For - We deliver outcomes to businesses and governments that have identified social technologies as a key contributor to customer/citizen, partner and employee engagement - thereby enabling profitable growth or citizen outcomes.Why It Matters – Nearly everyone is engaged in social media as it appeals to our 10 most basic desires. For your organisation, this is not about engagement, but being engaging!Specialities: Social Strategy, Social Intelligence, Social Platforms, Social Governance, Social Sales, Online Reputation Management.

London, United Kingdom

London, United Kingdom

Online research and data collectionManaged employee records and executive expensesReception, welcoming and greeting clientsAssisted accountant with resolution of account queries and collation of financial recordsAchievementsCompiled a global list of leads which surfaced 1000 new contacts and potential sales

London, United Kingdom

Updated client and sponsor databasesManaged busy client bookings and filesAssisted pre, during and post seasonal fund raising sale

Sydney, Australia

Managed head office and all operations - banking, accounts, correspondence, membership, meetings, websitePlanned and coordinated all meetings – set and prepare agendas, papers and take minutes Maintained and updated membership database and websiteCompiled quarterly e-newsletter distributed to all membersKey point of contact and service provider for Executive, members, other medical societies, general public and government departmentsMonthly accounts – receivable and payable Achievements Introduced various time and costs saving measures across the office operations, thereby enabling Increased services while controlling costs Increased company’s income by implementing paid advertising on website and newsletter, thereby increasing incomeOversaw the transition from paper to electronic publishing of quarterly newsletter, thereby reducing publishing expenses by $3000 per issue and increasing accessibility to members

Sydney, Australia

Managed head office and all operations of 3 associations - banking, accounts, correspondence, membership, meetings and eventsCoordinated and managed Executive board meetings – prepared agenda and meeting papers, took minutesCoordinated busy annual meetings and events calendarsManaged membership databases and websitesPlanned, coordinated and managed the industry awards including entries, judging, sponsors, and presentation dinners up to 300 guests x 2 each year for Community Newspapers of AustraliaPlanned and coordinated golf days, industry events and annual Christmas parties Worked as part of a team to present annual industry conferences AchievementsRegularly exceeded executive committees expectations for eventsExcellent feedback on events from all stakeholders including sponsors resulting in commitments to future events

Sydney, Australia

Provided administrative support for National Policy Director and Manager Commercial AffairsPlanned and coordinated road shows around NSW Managed a credit reference bureau (Credits Ltd), compiled credit reports and published a monthly newsletterProvided administrative services to NSW Division Executive Committee – prepared agendas, papers and took minutesAchievementsSuccessfully delivered all projects given to me and as a result given the responsibility and role of Executive Officer of Affiliated Associations

Brisbane, Australia

Coordinated group golf days for tour groups and corporate events