Robyn Charron Email & Phone Number

Edmonton, Canada Area

- Effectively communicated via phone and email with registry agents, debtors, tow contractors, lien holders and police officers, including performing collection activities- Processed accounts receivable payments from clients and ensured timely dispersement of accounts payable to tow contractors based on supplier invoices- Independently determined who was.

Edmonton, Canada Area

- Operated a multi-line switchboard with more than fifty connections to direct calls to various individuals and departments within the branch- Answered inquiries from the public by citing legislation, policy, procedures and information from databases- Created, updated and maintained various training manuals, including security protocol for the entire.

Alberta Justice - Motor Vehicle Accident Recoveries

- Organized numerous records management projects to improve overall file management- Maintained databases for accuracy and legislative compliance with privacy laws- Drafted and processed documents for matters such as bankruptcy, garnishees and judgements with precision and attention to detail- Developed procedures and process improvements for a new.

Human Services - Early Childhood Development Branch - Edmonton, AB

- Responded to high volume (60+) of client inquiries and concerns regarding government policy and procedure daily via both email and telephone- Handled personal and private information with discretion and with respect to freedom of information laws- Evaluated credentials of clients to determine eligibility for certification and issued 20+ certificates per.

Edmonton, AB

- Greeted, seated and served customers.- Educated customers about Japanese food and culture.- Fostered multilingual communication between front and back of house.- Trained new employees on basic duties and customer service.- Handled money, including tip out calculations.- Opened and closed restaurant independently.

Burnaby

- Ran daily office operations of a busy shop including answering phone calls, managing the schedule and maintaining the filing system.- Invoiced customers using Quickbooks for work completed and received payment against invoices.- Received and paid EOM statements for accounts payable, sent and collected on EOM statements for accounts receivable.- Ordered.

Port Moody

- Closed till and handled daily expenses.- Trained new staff members in customer service protocol.- Supervised daily activities in absence of a manager.- Fostered multilingual communication between back and front of house.

Langley

- Took and entered orders in a POS system.- Interacted with customers in person, at store and at their homes.- Resolved customer service issues as they arose.- Trained new delivery staff.

Walnut Grove

Similar duties to above employment at Domino’s Pizza, 2013-2014.

White Rock, BC

- Greeted, seated and served customers.- Communicated with front of house and kitchen staff.- Worked independently and resolved problems as they arose.

Langley, BC

- Oversaw other staff in the absence of the manager.- Maintained customer relations and dealt with issues that arose.- Trained new employees in all areas.- Dealt with human resource difficulties including hiring and scheduling.

Lower Mainland

- Oversaw store duties and customer service alone and in a group.- Participated in farmer's markets and store samplings with a sales focus.- Worked independently away from the store's primary location.

Brookswood In Langley, BC

Similar duties to above employment at Papa John’s Pizza, 2008-2011.

Diploma, Human Resources Management/Personnel Administration, General, 3.97 Gpa

Graduated with Distinction. Took courses in staffing, training and development, compensation, employment law, sustainable business.

Bachelor Of Arts (Ba), Sociology, 3.75 Gpa

Graduated with Distinction. Five time recipient of an open scholarship and on the Dean's Honour Roll. Interest in contemporary health care.

High School Diploma