Robyn Davis Email & Phone Number

Cape Town, Wc, Za

Cape Town, Western Cape, South Africa

Facilitate increased revenue from sales and commercial partnerships, while enhancing our brandreputation and growing our market position.● Set commercial and sales targets and strategies in consultation with Executive Managers.● Drive efficiency in lead generation, prioritisation, and lead conversion outcomes to positively impactsales growth.● Promote the adoption of consultative sales processes, by reinforcing company values and focusingon client outcomes.● Identify or analyse commercial or strategic opportunities and present viable options to Executives.● Drive the development and adoption of new commercial channels; value-added products;integrations or features in cooperation with designated teams.● Ensure commercial agreements remain financially viable and implemented on schedule.● Manage and monitor our OTA partnerships for reputational and financial benefit.● Drive the adoption of payment processes by hotels and monthly payments instead of commission,so the NightsBridge business in Nigeria becomes feasible and follows the pattern of other non-RSAclient signups.● Report on strategy and team activities within an agreed feedback structure, in a format that makesmonitoring easy, to identify next actions.

Cape Town Area, South Africa

● Achieve regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.● Meet regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.● Establishes sales objectives by creating a sales plan and quota for territories in support of objectives.● Accomplish regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.● Maintain and expand customer base by counselling territory sales consultants; building and maintaining rapport with key customers; identifying new customer opportunities.● Recommend product lines by identifying new product opportunities, and/or product, and service changes; surveying consumer needs and trends; tracking competitors.● Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.● Accomplish sales and organization mission by completing related results as needed.

Rondebosch, Cape Town Area, South Africa

• Build a close commercial relationship with existing key IT providers• Reaching out to potentially interesting new IT providers• Improving internal and external knowledge on interface implementations• Give commercial XML support to local teams• Improving commercial results of XML partners based on your analysis• Monitor business development needs and work closely with our Product owner to develop new features• Closing the gap between XML and the commercial teams

Rondebosch, Cape Town Area, South Africa

• Manage the workload distribution amongst the team, focusing on individuals’ strengths and encourage high levels of performance in line with business deadlines and quality standards, with the support of Senior Coordinator. • Provide training to all (new) members of the Hotels department team and provide regular and ongoing support and coaching as required. • Provide ongoing management support in terms of motivation, workload distribution, training, best practice and advisory guidance on a daily/weekly basis. • Create and stimulate commercial awareness amongst the team. • Monitor performance levels and conduct mid and end of year performance review setting SMART (specific, measurable, achievable, relevant and time-specific) performance objectives for each individual. • Relate with other departments in the head office (Training and Quality, Content, Project, HD support, XML etc.) on special projects and proposed actions for the improvement of process, procedures. • Project management; takes care of special projects and implementing/training new procedures with coordinator team. • Oversee coordinators and content editor schedules effectively ensuring requested projects are completed in accordance with strict with business priorities and quality standards. • Coordinate and communicate working priorities in an efficient manner within the office. • Liaison with Area manager on hotels issues and special projects. • Optimize current SOPs, introduce, communicate and implement new SOPs according to needs. • Co-ordinate and implement Hotels process/system improvements. • Work closely with Area manager to feedback on issues and systems improvements, setting priorities for all coordinators, content editors and further development of Hotels team to optimize efficiency and results.

Rondebosch, Cape Town Area, South Africa

• Visit the important hotels in assigned area• Support Booking.com BV’s-strategy for hotel availability and supply• Promote the Booking.com BV brand name and its online reservation services to hotels• Responsible for area coverage• Liaise with hotels and advise on allotment, availability and supply• Rate checks and competitor checks• Liaison person for hotels to contact when they have questions• Providing hotels with information and advice by mail and email, including follow-ups• Follow up on cancellations and evaluations• Accompany and train hotels on how to use Booking.com BV's extranet and rates & availability system• Support hotels with regards to Booking.com’s system• Organize and coordinate Tourist Trade Fair visits to liaise with hotels• Check statistics in the control room and follow up.

Cape Town Area, South Africa

• Manage the online sales conducted through the various channels (OTA, GDS, etc.)• Keeping the hotels website and various other channels up-to-date• Managing internet leads, responding to enquiries in a timely fashion and answering questions• Complete promotional and sales activities for the hotel on the internet, improving sales through the various online channels• Working hand-in-hand with other departments • Research on the internet, establishing new partnerships and reviewing existing partnerships

Paarden Island, Cape Town Area, South Africa

• Collecting and sorting out the post• Answering the phones and emails• Ordering of equipment, supplies and office stationery• PA to Owner• Managing filing system, developing and implementing new administrative systems• Recording of office expenditure and managing the budget• Receiving of job cards and invoicing clients accordingly• Bookkeeping• Maintaining the condition of the office• Ensuring adequate staff levels to cover for absences and peaks in workload• Delegating work to staff and managing their workload and output

Cape Town Area, South Africa

• Setup of the new hotel, ensuring guest satisfaction and a good working environment• Responsible to manage property operations on a day to day basis, creating and implementing standard operating procedures• Monitors collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks• Monitors collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks• Identifies and seeks out potential business in local market, implement optimal and attractive products and services• Draw up plans and budget concepts (revenue, costs, etc.)• Responsible for preparation of property budget and forecasts• Determination of the workforce, recruitment and hiring of new staff, supervision of sufficient introduction, execution of performance reviews and training of staff• Coordinate planning with the department heads and be accountable for responsibilities of department heads in their absence• Carries out management responsibilities in accordance with the organization's policies

Sea Point, Cape Town Area, South Africa

• Developing and implementing marketing and advertising campaigns• Maintaining promotional materials inventory• Planning meetings and trade shows in conjunction with the sales department• Preparing marketing reports

Cape Town Area, South Africa

• Greeting and welcome of guests and visitors to the hotel• Answering questions, booking of travel activities and transfers• Answering all incoming calls and directing to relevant departments• Check-in and check-out of guests, balancing of their accounts• Making reservations, adjustments to reservations • Daily reporting and handovers

Stellenbosch, Cape Town Area, South Africa

• Greeting and welcome of guests and visitors to the hotel• Answering questions, booking of travel activities and transfers• Answering all incoming calls and directing to relevant departments• Check-in and check-out of guests, balancing of their accounts• Making reservations, adjustments to reservations • Daily reporting and handovers

Cape Town Area, South Africa

International Advanced Diploma In Reception Operations And Services, Hospitality Administration/Management

National Diploma In Hotel Management And Operations, Hospitality Administration/Management

Hotel Law Industrial Relations Marketing Hotel Operations Hotel Management Customer Services Food and Beverage Services Hotel Catering.

International Advanced Diploma In Food And Beverage Services, Hospitality Administration/Management