Robyn Jones Email & Phone Number

Canada

Vancouver, British Columbia, Canada

• Devising Marketing Strategies: Bringing clients' visions to life through creating defined brand guidelines.
• Copywriting: Create high quality short and long copy that resonates with B2C audiences.
• Content Creation: Directing photo shoots, image and video editing.
• Social Media Management: Devising posting schedules using business suite, creating social media feed aesthetics, setting up shopping features, and paid promotions using Facebook/Instagram/TikTok Ads.
• Community… Show more
• Community Engagement: Using correct brand voice across all social media platforms when replying to comments and direct messages.

Vancouver, British Columbia, Canada

• Planning: Responsible for effectively scheduling daily maintenance appointments for over 300 properties in Vancouver, as well as researching, computing, classifying and recording information and numerical data to keep.
• Correspondence:Answer and handle incoming telephone, emails and in-person visits from tenants, clients, vendor/suppliers, and immediately record interactions… Show more
• Correspondence:Answer and handle incoming telephone, emails and in-person visits from tenants, clients, vendor/suppliers, and immediately record interactions in appropriate reports.
• Planning: Coordinate property access with tenants, technicians and the Property Manager, as needed, in compliance with the Residential Tenancy Act notice of entry requirements.
• Teamwork: Work with the Property Manager and Managing Broker on the coordination of large and small property maintenance projects, updating the software and stakeholders following strategy meetings.
• Invoicing: Regularly organize and reconcile maintenance invoices and expenditures with receipts. Cross reference receipts with transactions expensed to the Owner account to confirm reimbursement to the business.

Cork, County Cork, Ireland

RPM for the Protein & Meals Category. Involved collaborating with Trading Managers to fulfil merchandising refreshes. This involved analysis of product KPIs, and collating data on current markets & consumer trends to support my decisions when creating recommended merchandising planograms & strategies for each category segment.

I work in Fresh Commodity as a Trading Managers Assistant to Neil Casey and Richard Mac Sweeney, covering Seafood and Prepared Fresh products in SuperValu and Centra stores.

Ireland

Póg Mo Fón is a user friendly app that helps Leaving Cert Irish students revise for their Irish Oral Exam. Value-adding features:- Complete notes for each oral exam section- All 5 poems, with audio recordings- 20 Sraith Pictiúrs (picture series) with H1 standard notes, and translations- 14 Cómhra (conversational) topics with H1 standard notes, and.

My participation in the Student Inc. accelerator programme for student entrepreneurs involves working full time throughout the months of June, July & August, on two separate business ideas in a 'working from home' incubation setting. This programme is facilitated by University College Cork, Cork Institute of Technology and the Institute of Technology Tralee.

Tramore Road, Co. Cork

• Some of the work I completed on placement includes:
• Involved in the rebrand of over 15 SuperValu and Centra salad bags.
• Involved in the NPD process and launch of 4 new SuperValu salad dressings.
• Completed over 90 product specs on Zoom (internal software).

Vancouver, British Columbia, Canada

• Member of a team responsible for serving customers to a high-quality standard in a fast-paced environment
• Received in depth training on both upselling and ensuring excellent customer service skills
• Developed good communication skills in dealing with people from different cultures
• Successfully reached profit targets and earned commission each month for reaching an average upsell rate of 40%
• Top performing part time sales assistant for June, July, and August in the Vancouver… Show more
• Top performing part time sales assistant for June, July, and August in the Vancouver browns store Show less

Waterford, Munster, Ireland

• Hired as Temporary Christmas staff to assist full time staff during this busy period
• Maintained a high level of attention to detail when processing orders and controlling stock intake
• Trained to upsell by recommending additional cosmetic products to each customer
• Improved team work and interpersonal skills by working closely with employees
• Having a good initiative and organizational skills were essential as the roll largely involved working independently and… Show more
• Having a good initiative and organizational skills were essential as the roll largely involved working independently and self-delegation of tasks Show less

County Waterford, Ireland

• Worked in a fast-paced sales environment, receiving up to 70 calls per day
• Involved selling phone contracts, broadband packages to UK clients
• Consistently ensured my product and contract knowledge was up to date to increase efficiency and improve first call resolution
• This position enhanced my customer services skills to a diverse customer demographic, as well as my ability to multi-task and complete work within a set time-frame and in accordance with required standards

• Responded to up to 150 customer query emails per day
• Resolved queries and issues in relation to customer subscriptions and product orders via email
• Maintaining excellent attention to detail and adhered to service level metrics
• This roll involved a requirement for strong professional drive as it mainly entailed meeting deadlines while working independently for prolonged periods of time

• Maintaining attention to detail while processing invoices
• Improved organisational and efficiency skills through carrying out routine processes