Robyn Macaluso Email & Phone Number

El Dorado Hills, Ca, Us

San Francisco Bay Area

San Francisco Bay Area

•Assisted the Project Manager with status report updates by tracking and expediting orders for high end hospitality projects.• Maintained multiple project schedules and calendars to ensure deadlines are met.• Responsible for developing, printing and assembling purchase orders for issuance as well as track their submittals and receipt. • Prepared bid packages and track receipt of responses.• Contacted and followed up with vendors to obtain information for weekly status reports.

San Francisco Bay Area

• Provided primary Account Management support for over 50 nationally assigned accounts.• Managed projects to increase client satisfaction, adoption, and retention.• Established and built strong customer relationships though inbound/outbound phone calls, emails and Webinars.• Identified selling opportunities to new and existing clients. • Contributed marketplace feedback and competitive intelligence to internal groups to improve and enhance product offerings.

San Francisco Bay Area

• Acted as the first point of contact of the local property management company for potential residents and conducted proper introduction and interaction geared towards positive experience that could lead to favorable decision of tenants to lease.• Conducted property tours presenting available units/apartments to prospective tenants while ensuring units are presentable before showings.• Handled lease forms or agreements for tenants ensuring forms/applications are complete and that all information is correct and verifiable.• Marketed rental property with focus on the benefits and features of the property to develop opportunities, drive new business, keep vacancies to a minimum, and achieve monthly sales objectives.• Assisted in tenant move-ins and move-outs while ensuring all tenants are given thorough knowledge of the property.

San Francisco Bay Area

•Sold products and services to customers at a furniture showroom in the San Francisco Design Center.• Interfaced with current and prospective customers to facilitate needs and concerns; process incoming orders; coordinate shipments; and address any additional requirements and other customer-related issues.• Forged profitable relationships with over 15 furniture manufacturers while developing ongoing client relationships to build strategic partnerships and deliver future sales. • Developed new business opportunities and managed both new and existing accounts.

San Francisco Bay Area

•Provided overall assistance to clients in the design and selection of furniture with emphasis on space and design planning for a furniture showroom with revenues of $27M annually.• Delivered monthly sales of $85,000 to $1 million annually through proactive customer services.• Managed monthly shift schedule for more than 40 staff members to streamline operational workflow.• Reviewed and processed open orders to determine status and communicate updates with clients to ensure design or product requirements are met.• Participated in company marketing efforts to include partnership with the Minnesota corporate office to execute brand-consistent marketing while acting as Brand Experience Liaison responsible for coordinating all in-store collateral, signage materials and marketing/sales.

San Francisco Bay Area

• Provided day-to-day support for the Bay-Area furniture showroom with revenues of $1 million.• Delivered significant sales revenue by building customer relationships and maintaining clientele, driving at least $50,000 of monthly sales or approximately 55% of total store sales. • Trained and mentored new team members on the Harvest sales approach and provided product knowledge of more than 80 manufacturers.• Prepared purchase orders and tracked order status while maintaining liaison between the company and the vendors to ensure product delivery within schedule and budgets to maintain and exceed client expectations.• Contributed to overall productivity leading recognition as the “Highest Grossing Salesperson” in 2004 and 2005.