Robyn Sheehan Email & Phone Number

Cincinnati, Oh, Us

✔ Spearheaded cross-functional teams of global technical support engineers, customer engagement managers, technical architects, and solution engineers to ensure the successful management of a multi-billion-dollar business unit.✔ Developed and implemented a visionary strategy aligned with business objectives through strategic planning and stakeholder collaboration, leading to streamlined operations and enhanced business outcomes.✔ Architected and executed cloud-based solutions for Telco Network and IT by utilizing advanced cloud technologies and solution design expertise, enabling network modernization and improved scalability.✔ Led network modernization and optimization initiatives by applying in-depth industry knowledge, resulting in enhanced network performance and reliability.✔ Designed and built a high-performing team of solution architects through targeted recruitment and specialized training programs, which reduced post-release software bugs by 25%.✔ Engineered test plans and use cases based on customer feedback by using data analysis and iterative testing methods, improving product alignment with market needs.✔ Formulated AI-driven strategies to boost operational efficiency by integrating advanced AI tools and process optimization techniques, delivering measurable improvements in productivity.✔ Established key performance metrics to monitor departmental performance by driving data-driven tracking systems, which fostered a culture of accountability and continuous improvement.✔ Championed development of databases and automation tools by leading a team in the design and implementation process, which proactively assessed architectural challenges and improved life cycle management.✔ Initiated and applied CI/CD pipeline strategies ✔ Created operational efficiency measures by analyzing support processes and implementing targeted improvements in order to optimize support functions and reduce overhead.

✔ Achieved the distinction of top-performing security region in 2021 by leading a high-performing team and implementing strategic security measures. ✔ Chairman of the Board for Edge Board of Directors by providing visionary leadership and strategic guidance, influencing key decisions and driving organizational success. ✔ Advanced through progressive leadership promotions by consistently demonstrating strong performance and leadership capabilities ✔ Fostered a culture of personal development, innovation, and excellence by implementing targeted training programs and encouraging creative problem-solving to maximize team performance and employee satisfaction. ✔ Built a team of technical architects and solution engineers by leveraging coaching and mentorship techniques to keep a more skilled and effective team. ✔ Directed a team of pre-sales solution engineers in designing cloud networks by using advanced cloud architecture principles and customer-focused strategies, enabling successful customer adoption of cloud technologies. ✔ Orchestrated large-scale Network Modernization projects by coordinating cross-functional teams and employing novel solutions, achieving significant upgrades and enhanced network performance. ✔ Successfully launched the company's first SD-WAN product set by executing a comprehensive go-to-market strategy, achieving 400% of the sales plan. ✔ Established strong partnerships with sales, engineering, product, and customer success teams through effective communication and collaboration. ✔ Mentored 5 junior engineers to achieve CCIE certification by providing personalized guidance and technical training ✔ Delivered Executive Briefing Center presentations on the full AT&T vision and strategy by creating compelling presentations. ✔ Built executive technical relationships with key customers by establishing trust and offering expert technical consultation, strengthening customer loyalty and driving long-term partnerships.