Responsible for the management and development of Brigstowe's type 2 diabetes peer support service.Recruit and manage a team of volunteers who live with type 2 diabetes.Co-deliver volunteer training.Working closely with funding organisation to deliver an efficient service which meets agreed KPIs.Building relationships with local health services and community organisations through networking, speaking at events and collaboration in order to raise the profile of the service and meet the needs of its service users.Responsible for writing grants and funding reports.Responsible for management of the service budget.Creating press releases and work with local press to promote the service and celebrate its successes.

Responsible for managing teams of volunteers for multiple programmes which serve the local community, specifically the homeless, vulnerable families and individuals. Recruit volunteers through various channels online and in the community I.e. mutual aid groups, community centres. Created a stewardship and retention strategy to strengthen volunteer relationships and develop their skill set. Build and nurture relationships with local organisations and charities to develop and grow volunteer programmes in the Hackney and Islington areas in response to the COVID 19 crisis, which focus on reducing food poverty, and isolation for the homeless, elderly, and at risk in the area. Implemented and maintain volunteer management database in Salesforce.

Responsible for managing entire corporate supporter portfolio to maximise and strengthen fundraising partnerships through various initiatives and fundraising campaigns. Recruited and supported all community and challenge event fundraisers. Created and implemented new community fundraising stewardship plan to increase and streamline supporter engagement and donations. Created and launched brand new community fundraising summer campaign.

Extensive and in depth use of The Raiser’s Edge database to process gifts, monitor income, create budget reports, build income queries, and maintain supporters’ records to comply with data protection laws. In depth use of MS Office package on a daily basis; specifically Excel, which I used to construct and use Gantt charts, pivot tables to analyse data, monitor income, and create charts and graphs for event evaluations and presentations. Managed the budgets of all above events, as well as all marketing merchandise and materials for the fundraising department. Assisted with the management and execution of annual gala event, Night of Ambition in partnership with TalkTalk, which raised £430,000. The event received a record breaking number of guests and exceeded the previous year’s income.

Stewarded and managed supporters taking part in charity place events. Engaged supporters with lived experience to become charity ambassadors and share their stories through various media channels. Assisted with the organisation and management of bespoke challenge event, Walk4. Worked with the Events and community fundraising manager, Individual and Digital fundraising teams to raise over £960,000 in the financial year 2016/2017.

Responsible for promoting and supporting volunteer led community fundraising events across the UK, whilst developing and implementing new and innovative fundraising products online and across social media.

Head horse riding specialist - Leading and adapting horse riding activities for all ages and abilitiesPlanned fundraising initiatives for the therapeutic horse riding programMaking constant risk assessments to ensure the safety of horse, rider and trained staffCreating and organising exciting and engaging daily events and activities for individuals with physical and mental disabilities on a very tight deadline and with limited resources i.e. themed days, camp wide games, campfiresWorking closely with the camp director to ensure smooth running of all camp programsAssisting with daily care of children and adults with varying disabilities.

Support the Impact Management team with various client queries and requestsAs all the clients are charities, I have a strong knowledge of how charities operate and recognise what their priorities areWork closely with the website development team to ensure clients' requests are dealt with quickly and efficientlyLiaise with multiple clients on a daily basis to maintain a strong working relationshipStrong knowledge and frequent use of the company's CMS system, which clients useExtensive use of Basecamp, Zendesk and Asana software

Liaise with local, national and commercial radio stations to promote branded campaigns on the air.Writing creative news/features content to secure coverage for leading brands across TV, radio and websitesMentoring a media liaison officer, which involves distributing workload, conducting one-to-one progression meetings and training sessionsRunning studio sessions for clients to ensure a smooth running campaignUpdating and managing a company Twitter to generate brand exposure as well as increasing the company’s respectabilityCreating bespoke research for clients to write inventive and captivating press releasesWriting and voiced daily news bulletins, which are aired on community radio stations across the UKWorking to very tight deadlines

Work closely with the Web Editor of Red Bull UKExtensive experience and knowledge of CMS systemEnsuring content schedule is filled in and managing delivery of content (i.e. sport, music, culture).Uploading all press releases from field team and creating event pagesSubbing all copy delivered by third parties, and ensuring it is optimised for SEOConducting interviews/producing content as required in line with the in house style.Assist with social media i.e Twitter, Wordpress

Simultaneously tackled tasks (i.e. front of house and immediate school emergencies) of equal urgency efficiently, calmly and strategicallyResolved delicate and confidential issues with parents, senior management, social services and local authorities.Responsible for all general administration of the school i.e. invoices, registers, correspondence between school and parents, school email account etc.

Run various tests on Windows CRM Dynamics program to diagnose bugs and issuesLiaise with program developers and users to pinpoint and prioritise problems and work closely with front of house users

Assisted with short-listing of entriesExtensive book and record keeping of accounts and client paymentsAnswered the telephone and dealt with client enquiries and outgoing callsDealt with highly confidential informationAdvise applicants regarding entry proceduresManage entry invoicesChase and take payments from clientsMaintaining several spreadsheets logging applicants/entrants/payments etc

Operated closely and trained with various departments i.e. 3D design, colour grading, film restoration, 3D conversion, marketing etcMain interface between agencies, production houses, sound houses etcLiaise with stock suppliers on a weekly basis, ensuring paperwork is completed and orders are correctReception trainedDeal with the needs and requests of clientsResponsible for general upkeep of the building/client area/kitchen etcManage time and prioritise/delegate tasks