Robyn M. Email and Phone Number

Conduct thorough analysis of departmental services and programs to identify areas for improvement and efficiency enhancement.Assist in the development and implementation of policies, procedures, and benchmarks to streamline departmental operations.Coordinate with internal and external stakeholders to gather input and feedback on programmatic initiatives and improvements.Participate in negotiations with vendors and contractors to secure services and resources necessary for program implementation.Conduct research and analysis to support decision-making processes related to program development and resource allocation.Prepare and present reports and recommendations to departmental leadership and external agencies.Collaborate with team members to manage special projects and assignments, ensuring timely completion and adherence to objectives.Act as a liaison between departmental staff and management, facilitating communication and problem-solving efforts.

Facilitated virtual training programs for nearly 1,000 community providers using the Comprehensive Health Accompaniment and Management Platform (CHAMP).Became the CHAMP System Subject Matter Expert (SME) within one month.Designed and implemented training solutions that translated complex processes into easy-to-understand materials and tutorials utilizing the Rapid Prototyping Instructional Model.Conducted over 50 webinars, instructor-led sessions, and workshops. LMS Administrator access for LA County’s Learning Link platform.Collaborated with stakeholders to analyze training needs and develop strategies for addressing gaps in knowledge and skills.Managed training program implementation, including scheduling, resource allocation, and participant engagement.Provided technical assistance and guidance to training partners and vendors to ensure effective program delivery.Monitored data quality and implemented improvement procedures to enhance program effectiveness.Assisted in the development of policies and procedures related to training and capacity-building initiatives.Prepared reports and presentations to communicate program progress and outcomes to departmental leadership and external stakeholders.Conducted research and analysis to support program development and enhancement efforts.Participated in meetings and working groups focused on program evaluation and improvement.

Led over 30 instructional design projects utilizing methodologies like the ADDIE framework, SAM, and ASSURE models.Provided technical support and facilitated training for over 1,000 educators, staff, and students.Ensured adherence to learning standards and quality learning outcomes through transformative evaluations, quality assessments, reiterative development, and ongoing professional development initiatives.Analyzed gaps in learning programs and recommended technological solutions to enhance access and integration in virtual learning environments.Researched and organized professional development opportunities to enhance staff technological capabilities, ensuring continued program effectiveness.Led cross-functional teams in the implementation of technological integration initiatives.Conducted evaluations to assess the impact of technological interventions on learning outcomes.Collaborated with clients and vendors to identify organizational challenges and develop strategies for improvement.

Collaborated closely with educational stakeholders to develop effective and engaging learning environments for face-to-face and virtual formats over an academic school year with nearly 50% improvement in student assessment results and almost 95% student overall satisfaction.Facilitated andragogical training for over 100 faculty through workshops, webinars, and video tutorials.Directed projects to develop instructional videos aimed at improving student success rates and learning outcomes.Produced over 100 tutorial videos to provide students with supplementary resources for enhanced study outside of class.Led faculty and staff to identify instructional needs and develop solutions to enhance teaching effectiveness.Conducted needs assessments to determine areas for improvement in instructional design and delivery.Implemented innovative instructional strategies to engage learners and enhance comprehension.

Taught English skills to nearly 150 university students in the Common First Year program.Advised and mentored students regarding their academic and career goals.Devised lesson plans and produced course materials involving all aspects of the English language.Administered instruction in a blended learning environment using Blackboard Learn.Tracked, assessed, and evaluated student progress in the course.

Taught English as a second language to over 100 business professionals and school-aged learners.Led curriculum development, planned, and prepared lessons.Supervised assessments and conducted level tests and exams.Organized and led school social program workshops and extra-curricular activities.

Supervised 3 to 10 team members in pursuit of daily, monthly, seasonal, and annual company goals.Trained new hires to the company.Ordered, tracked, received, and stocked supplies and store retail products.