Robyn Walters Email and Phone Number

A seasoned Business Information professional with solid experience working with the Business Customer to define user needs. A devoted team player with excellent verbal and written communication skills.• Effectively break problems apart, secure relevant information, relate data from different sources, draw supportable conclusions, and identify possible root causes and/or workable solutions.• Excellent time management, problem solving, and organizational skills. • Effectively prioritize work load in the face of shifting directives and multiple conflicting and/or ambiguous requests.• Organize and present written and verbal information clearly and succinctly in different modes to different groups of people and able to shift the mode of communication based on the audience that is being addressed.• Intelligently and persuasively advocate for my systems, stakeholders, and users.Specialties: • Use Case documentation including business process flow charts and functional design requirements (‘as is’ and ‘to be”) analysis. • Ability to conduct business with a diverse team of off-shore and on-shore development, and QA testing teams. • Able to build rapport and work well with others, both inside and outside the organization, as well as be able to escalate issues without damaging relationships.