Robyn D. Email & Phone Number

North Fort Myers, FL, US

Fort Myers, Florida, United States

With over 15 years of project management experience in a variety of industries, Robyn is an incredibly intuitive and detail-oriented franchise consultant who excels in combining strategic insights with a talent for breaking down complex processes into understandable action plans. Her expertise lies not only in driving business growth through successful.

Virtual Sales Team

April 2016 - presentConsistently meet metrics and exceed sales goals taking inbound calls as a virtual agent utilizing multiple operating and ordering systems to maximize customer satisfaction while creating sales opportunities and strengthening team performance. Analyze accounts for credit classifications and creating payment arrangements. Ten years.

Virtual

April 2016 - May 2024 Lead performer meeting metrics and exceed sales and retention goals taking inbound calls as a virtual agent utilizing multiple operating and ordering systems to maximize customer satisfaction while creating sales opportunities and strengthening team performance. Analyze accounts using the science of retention tools and evaluating for.

Live meeting training for new customers who are implementing software for first time. Customizing screen utilization for clients tailored to their needs, devices and hardware. Coordinating appropriate next actions after initial deployment and set-up is completed for seamless activation and use of product for end-users. Sending sales staff alerts when.

Virtual Environment, Work At Home

 Provide technical and sales support to a diverse team of virtual agents in a Citrix environment to deliver our client, a major wireless service provider, award-winning customer service as industry leaders in vendor site management. Infuse team with enthusiasm and advanced product knowledge of home internet, voip and television services to tailor offers.

Jacksonville Beach, FL

Began on sales force and promoted to night manager. I was responsible for running automated phone telemarketing program to facilitate flow of calls to maximize sales and generate reports for clients and upper management. Also responsible for hiring, training and terminating staff as needed.

Muskogee, OK

Primary beats included developing a weekly region page for the features section, gathering human interest stories from a five-county region, providing photos and copy that won state awards; daily gathering and compilation of court and police reports which in-depth coverage of murder trials and crime scenes, arson and other high-profile crimes. Sunday extra.

Muskogee, OK

Responsible for special orders for industrial division including pricing of complex ventilation systems and coordinating production and engineering specifications in a timely manner. Provided support for sales personnel in the field and produced a software manual for better utilization of customized applications for various environments. Developed program.

Muskogee, OK

Processed returns of merchandise, monitored repairs and returned boiler control units in a tinely manner back to sales staff in the field worldwide. Developed tracking system for units not returned and assisted engineering and purchasing departments to coordinate efforts to keep updated engineering changes and ordering in compliance with best practices for.

Muskogee, OK

Began as a receptionist and developed data base to generate reports on call flow for better staffing and got moved to the Freight Brokerage department where I developed an automated fax program to broadcast available trailers and coordinate best rates for transporting goods with a variety of companies so that our drivers did not return to our facilities.

Education record

Education record