Robyn Smith Email & Phone Number

Gainesville, Fl, Us

In this role, I sit on the Training and Documentation team within the company. I create eLearning interventions through a variety of media that are based on client needs and focused on achieving objectives.

In this role, I served as the college-wide administrative liaison for academic operations in the College of Public Health and Health Professions.Contributions:-Coordinate training and communication to a team of approximately 20 staff members-Act as the overseeing resource regarding academic operations for 8 departments and 4 interdisciplinary programs, which support over 3,000 students per year-Manage operations to establish and implement policies and processes that improve… Show more In this role, I served as the college-wide administrative liaison for academic operations in the College of Public Health and Health Professions.Contributions:-Coordinate training and communication to a team of approximately 20 staff members-Act as the overseeing resource regarding academic operations for 8 departments and 4 interdisciplinary programs, which support over 3,000 students per year-Manage operations to establish and implement policies and processes that improve workflow and ensure compliance-Advise students, faculty, staff, directors, and deans-Create and advise on workforce training, as well as best communication practices and deadline management-Manage, update, and oversee data systems for tracking and analyzing relevant statistics-Oversee and review completion of yearly compliance reports regarding accreditation, learning outcomes, and program goals-Assist with systems management, including course management, Student Information System management, and self-studies-Serve as the primary educational coordinator for one interdisciplinary PhD program, directly supporting students and faculty, to include: advising, course assignments, course creation, goal-setting, event planning and management, and resource management-Maintain a college-wide database for an accreditation requirement, assisting with the enrollment of thousands of students each year in an introductory course-Plan the college's presence at a national annual conference, requiring event planning skills and management of a multi-thousand dollar budget-Serve as a committee member through the college on curriculum task forces and DEI planning Show less

Gainesville, Florida, United States

This role was with the online MPH program within the College of Public Health and Health Professions.Contributions:-Managed academic processes for five online Public Health programs, totaling over 200 students per year-Managed applications and admissions-Created, edited, and conducted orientation and onboarding of students-Assisted with development and oversight of courses-Strategically reviewed and created plans of study-Advised students regarding academic… Show more This role was with the online MPH program within the College of Public Health and Health Professions.Contributions:-Managed academic processes for five online Public Health programs, totaling over 200 students per year-Managed applications and admissions-Created, edited, and conducted orientation and onboarding of students-Assisted with development and oversight of courses-Strategically reviewed and created plans of study-Advised students regarding academic processes in a timely and courteous manner-Oversaw registration, course evaluations, grade input, and degree certification-Assisted with data collection and management-Assisted with instructional design and course management via the learning management system-Acted as a liaison with other departments regarding engagement and interdisciplinary collaboration-Served as the college-wide coordinator for training, resource development, and compliance/deadline oversight-Acted as webmaster for multiple WordPress sites, including editing, web design, and page monitoring Show less

Gainesville, Florida Area

This role was with the UF Computing Help Desk, a part of the Academic Technology department at UF.Contributions:-Responsible for the hiring and training of 30 new employees per year-Managed a team responsible for employee engagement and supervision-Created a 6-week workforce training curriculum-Engaged in regular training and implementation of HR guidelines and regulations-Provided administrative assistance, including employee scheduling for 50+… Show more This role was with the UF Computing Help Desk, a part of the Academic Technology department at UF.Contributions:-Responsible for the hiring and training of 30 new employees per year-Managed a team responsible for employee engagement and supervision-Created a 6-week workforce training curriculum-Engaged in regular training and implementation of HR guidelines and regulations-Provided administrative assistance, including employee scheduling for 50+ employees-Contributed to knowledge base documentation-Consulted with clients via phone, email, and in-person regarding technical and account issuesRelevant systems:Remedy CRM, Cherwell CRM, Cognos Enterprise Reporting, Canvas LMS Show less

Gainesville, Florida Area

This role was with the UF Computing Help Desk, a part of the Academic Technology department at UF.Contributions:-Consulted with clients via phone, email, and in-person regarding technical and account issues-Contributed to knowledge base documentation-Researched presented issues and provided solutions-Managed coworkers to ensure tasks are completed in a timely manner-Coordinated hiring and training of new employees-Gathered and edited training… Show more This role was with the UF Computing Help Desk, a part of the Academic Technology department at UF.Contributions:-Consulted with clients via phone, email, and in-person regarding technical and account issues-Contributed to knowledge base documentation-Researched presented issues and provided solutions-Managed coworkers to ensure tasks are completed in a timely manner-Coordinated hiring and training of new employees-Gathered and edited training materials-Conducted training and performance evaluations Show less

Greater New York City Area

Contributions:-Assisted with the brand's web-based editorial content-Transcribed interviews-Conducted article research, fact-checking, and content creation-Followed news and trending topics to pitch article ideas-Worked with video, images, scheduled posts, and data analyticsRelevant systems:Omniture, Facebook analytics, Chartbeat, Viraltag, Pinterest, and a content management system

Gainesville, Florida Area

Contributions:-Researched and pitched potential editorial topics related to sexual health subjects-Wrote weekly editorials on a deadline-Followed proper Associated Press style guidelines-Developed a strong voice and loyal reader base

Gainesville, Florida Area

Contributions:-Researched and pitched article topics relevant to stakeholders and the reader base-Conducted interviews, wrote, and self-edited articles-Followed proper Associated Press style guidelines

Gainesville, Florida Area

Contributions:-Wrote and edited research-based and timely blog posts relating to reproductive justice and social activism

Gainesville, Florida Area

Contributions:-Maintained merchandise-Followed established presentation standards-Provided excellent customer service-Offered quick and courteous assistance to customers

Master'S Degree, Educational/Instructional Technology

Scope/interests: Gamification, game-based learning, adult learners, distance learners, student engagement, community-building, data.

Bachelor'S Degree, Journalism; Theories And Politics Of Sexuality

Scope/interests: Human rights journalism, magazine journalism, women-centered writing, LGBTQIA+ youth issues