Robyn Howard Email & Phone Number

Jackson, Ms, Us

Jackson, Mississippi, United States

• Perform curriculum management for the DMD and Dental Hygiene programs by setting up and managing courses in the human capital management system (Workday) for the upcoming academic year• Conduct comprehensive reviews of syllabi and course material to ensure alignment with accreditation standards • Calculate credit hour equivalency by employing established formulas to accurately determine clock/contact hour requirements for courses to ensure adherence to accreditation guidelines • Optimize student schedules by utilizing electronic health record EHR system (Epic) to establish templates that automatically block student schedules during class times, maximizing efficiency and reducing scheduling conflicts• Coordinate clinical rotations by developing and implementing clinical rotation schedules for 3rd and 4th year dental students within the EHR system (Epic) • Assist with preparation for site visits, including preparing necessary written reports and surveys

Jackson, Mississippi, United States

• Maintains a daily schedule for each semester that summarizes the class schedule of dental students• Ensures that rooms are reserved for all academic classes as well as other meetings for the School of Dentistry• Coordinate events with outside vendors who wish to discuss products and/or services with dental students; including sending invitations, posting about the event, reserving rooms, and facilitating food delivery• Assists Dean of Academic Affairs at the School of Dentistry with scheduling meetings, answering phones, taking messages, filing, and taking minutes of academic meetings• Member of Careful & Kind Committee which focuses on brainstorming, planning, and executing ideas that will improve the patient experience at the School of Dentistry

Jackson, Mississippi, United States

• Promoted from Counselor III due to exceptional job performance as a Counselor and taking the initiative to train new hires, including developing training materials to assist with streamlining the training process and making sure the same information was being taught to all new hires• Supported District Manager with reviewing reports to ensure counselors are providing services to clients in a timely manner and oversaw the district in the absence of District Manager to ensure that day to day office functions are completed without interruption• Conducted case reviews to make sure all necessary materials were present and documentation was consistent in order to be prepared for audits• Responsible for training needs of current staff and responsible for training new hires during the first 6 months of employment• Performed full job duties of a counselor for any vacant caseload until the position was filled • Assisted with hiring of new staff by reviewing applications, interviewing, and having new hires complete paperwork upon starting

Jackson, Mississippi

• Promoted from Counselor II to Counselor III within in first year of employment due to job performance, willingness to take initiative and assist fellow case managers with training, and development of training materials to assist new hires• Appointed as the district point person to troubleshoot any user issues with the system (LTSS) used to conduct the interRAI assessment• Responsible for assisting with training needs of fellow co-workers• Continue job duties as described in Counselor II position

• Provide case management services to the Mississippi Dept. of Rehabilitation Service's Office of Special Disability clients by assessing health/welfare/social needs with the interRAI assessment in LTSS, developing a plan of services and supports to address the needs identified, and coordinating services• Conduct monthly phone contacts and quarterly home visits to actively monitor the quality and effectiveness of services being provided as well as conducting annual re-certifications evaluate level of care and the continued need for services• Coordinate services for clients by having a working knowledge of services available to them and by using skilled listening and targeted questioning to identify clients' needs• Enter documentation into case management software and maintain a case file for all clients• Certify Personal Care Attendants (PCAs) to work for clients by conducting a conversation about the care needs of the client and the expectations of the PCA to perform the tasks and completing certification paperwork• Supervise and monitor PCAs to ensure quality services are being provided and review PCA time-sheets for accuracy before submitting to payroll• Recipient of 2 billing certificate of achievement awards for submitting time-sheets to payroll with no errors

Jackson, Mississippi Area

• Part-time position, assisted with writing research/grant proposals, including preparing materials such as methods sections, budgets and budget justifications• Organized office environment, maintained schedule and coordinated travel for President of Chalfont Research, transcribed dictation• Created PowerPoint presentations and scientific posters for presentations of research at academic conferences• Researched opportunities for grant proposals

Jackson, Mississippi Area

• Part-time position for a private family, provided primary study support and feedback for students (7th and 8th grade) with homework and other class assignments in subjects such as Math, English, Science, History, and Logic• Assessed student needs, monitored student performance, identified weak areas, and explained concepts to students in easy-to-understand terms• Organized study routine, documented progress, communicated status updates with parents, and ensured that tasks/projects were completed on schedule

Starkville, Ms

• Managed 350 telephone interviewers for the Survey Research Laboratory (SRL) to ensure the timely completion of 125 survey research projects• Innovated efficient ways to coordinate the day to day operations of the SRL regarding survey project, personnel, and data management including the development of various policies and protocols to follow to streamline operations• Oversaw project resources, including personnel, materials, training, and financial resources to complete projects on time and on budget• Recruited, screened, conducted interviews and assessments, completed new hire paperwork, prepared payroll, conducted training, discussed rule violations with employees, and dismissed employees as needed• Actively listened to employees’ feedback to create a pleasant workplace that lead to a decrease in employee turnover• Identified the most skilled employees for a task based on knowledge of their ability while clearly communicating job expectations• Provided telephone interview staff with project synopsis, key client information, status updates, and amendments to survey instruments• Established work schedules for SRL supervisors and interviewers that ensured appropriate staffing while maintaining cost efficiency and timely completion of projects • Designed and consulted on the design of survey research instruments and methodologies for phone, web, and mail surveys• Meticulously reviewed survey instruments for errors to ensure correct logic patterns and to clarify question items to achieve better comprehension by respondents, further assuring quality data collection• Data management of 50 survey projects, including data entry and preparation of a professional deliverable for clients; Participated in problem identification and resolution during data collection and processing period• Assisted Director with analyzing the budget for each project to determine if overall pricing for services needed any adjustment

Starkville, Ms

• Supervised 35 employees at the SRL during three shifts a week, enforced the rules to maintain productivity of employees• Calculated payroll, addressed rule violations, and efficiently scheduled employees to meet deadlines

Columbus, Ms

• Completed a 10-month (700 hours) counseling internship at MSU’s Counseling Clinic & Counseling Associates• Provided individual counseling to children, young adults, and adults with varying concerns (depression, bipolar, grief, etc.) • Performed intakes for the Counseling & School Psychology Clinic at Mississippi State Uni. and held a leadership position over the day-to-day operations by maintaining the flow of appointments• Assisted professor in teaching Counseling Skills by sharing counseling experiences and demonstrating skills

Starkville, Ms

• Efficiently operated deli cash register during lunch rush to expedite service• Kept deli dining area clean and stocked with necessary items• Worked front of store registers as needed, responsible for closing the store, which included returning misplaced merchandise to the proper aisles, making announcements about store closure, and locking doors

Starkville, Ms

• Volunteered for Advanced Social Psychology Laboratory at Mississippi State University while obtaining undergraduate degree• Developed measurement scales and generated various research ideas• Assisted in collection of data through being a confederate• Entered collected data into SPSS 14

Killen, Al

• Answered the phone, took down client's information, scheduled appointments with photographer• Managed cameras, equipment, and film, supplied main photographer with extra film/flash units• Took additional photographs during weddings and receptions• Coordinated wedding party, with regard to when and where they needed to be• Prepared wedding albums for customers, organized and numbered negatives for potential reorders of prints

Master Of Science - Ms, Counselor Education

Bachelor Of Arts (B.A.), Psychology, Undergraduate

Graduated with honors in Psychology. Minored in Sociology and Spanish. Received a Gender Studies Certificate.