Planning• Responsible for updating and regular re-forecasting of departmental WSSI at category FP/MD level, presenting to the Planner and GMM on a monthly basis.• Ownership of the demand and supply forecasting of continuative styles, making monthly proposals to Planner and GMM for future re-orders in line with planned spend and business strategy.• Create New Store Opening packages, or extension of ranges (eg. Menswear, Licensing) working with Planner, GMM, Area Manager and VM to build the optimal package for opening• Support the Planner with the planning of MD stock builds ahead of the sale periods, using the most recently Forecasted sales and GMM directive regarding brand strategy• Key support for Planner and GMM in planning and buying process through set up and maintenance of Buy Summary, OTB sales Forecast sheet, Range Planning for Bags, Accessories and Menswear, and Sizing.• To present analysis to the Planner and GMM ahead of each buying season at Department & CAT level, Store level, Sizing level, Sub-CAT level (Exotics, Glitter) and Price Point.• Ownership of the buying for Menswear and Accessories (inc. Softs and Eyewear), working closely with Senior Merchandise Planner. • Ownership of planning and trading of the Russia region, working closely with the Area Manager.• Work in partnership with Visual Merchandising and Retail Stores to create and maintain in stores profile bible (store plan, SKUS capacity for VM, Storage, Customer profile, Sales breakdown by month and by season, Flow of inventory needed)Trade Reporting• Analysis and commentary of weekly reporting at both product and store level feeding into Planner and GMM on Weekly Trade. Reports are shared to wider departments including senior management and CEO.• Responsible for Delivery reporting/Updates and Intake tracking• Responsible for Markdown and Incentive Reporting• Responsible for the training of the EMEA Allocator and the management of their development and progression.

Creating and distributing a multitude of different analytical reports for the buying and merchandising dresses team on a daily basis. Uses this information to accurately monitor stock levels within all Topshop branches- UK and international- and replenish them in order of priority to establish efficient stock cover across the company. Providing analysis during performance reviews to aid commercial decision making. Attends weekly critical path meetings with the buying team to identify any risks or opportunities for the department. Independently implements the allocation instructions for mass orders using knowledge of previous sales, climates/ seasons, price or illegal symbols/ materials for different countries.

Managed the stock control department to keep to strict stock-holding budgets. Trained, developed, and managed two team members tasked with reviewing sales to highlight key variances and forecast for the upcoming months based on data. Collaborate with buying manager to confirm costs, product quality, and overall volumes for new product lines. Work closely with warehouse managers to identify and resolve issues that affect stock on operations floor. Facilitate detailed communication with sales team to maintain updated knowledge of potential trading anomalies and identify un-forecasted sales increases that could affect stock availability.

Monitored 23 international factories and suppliers (3,000+ product lines) to ensure a steady, accurate supply rate available to meet demand. Identified fluctuations in sales and adjusted orders and shipments to accommodate increased/decreased needs. Directed purchase order creation and confirmation based on sales reviews; processed POs. Authorised all purchase order invoices. Worked in Hong Kong offices and Shanghai factories to broaden understanding of operations and logistics.

Received and processed all company sales orders; monitored all backorders and communicated delivery dates to wholesale customers. Communicated with stock control department daily to maintain updated information. Monitored and reported price margins to account managers to facilitate adjusting negative/low margins. Handled customer complaints and ensured the stock control department checked and verified stock supplies and correct the products where necessary. Received and accommodated all incoming company calls and enquiries. Constantly communicated with wholesalers and retailers to identify and resolve order, products, pricing, out of stocks and any other account issues. Created and shared daily reports on sales, values, updated monthly invoice values, and budgets with directors and shareholders. Produced new product information forms, turnover reports, and sales reports for all major VIP retail stores including Tesco, Sainsbury’s, ASDA, and Wilkinson.