• Initiate and manage efficient, thorough and unbiased employee relations investigations as assigned• Collaborate, investigate and provide subject matter expertise to HR Partners on escalated workplace concerns• Consult Legal team on investigation strategy, recommendations, and acutely complex issues• Lead debriefing with stakeholders upon completion of investigations and create script for communication of findings to affected employees• Provide aid and support to colleagues… Show more • Initiate and manage efficient, thorough and unbiased employee relations investigations as assigned• Collaborate, investigate and provide subject matter expertise to HR Partners on escalated workplace concerns• Consult Legal team on investigation strategy, recommendations, and acutely complex issues• Lead debriefing with stakeholders upon completion of investigations and create script for communication of findings to affected employees• Provide aid and support to colleagues during investigation interviews when necessary• Periodically deliberate with colleagues on challenges encountered in investigations• Maintain data integrity of in-process and completed assigned employment matters tracked in Employee Relations case management tracking application Show less

• Managed the daily operations of all administrative related duties performed by the HR administrative team and ensured delivery of quality service to internal stakeholders• Planned, led, and developed policies, processes, and initiatives to support the new People Services strategy• Encouraged and facilitated professional development, training, and certification activities for the HR administrative team• Responsible for creating an accurate and secure system for collecting, storing,… Show more • Managed the daily operations of all administrative related duties performed by the HR administrative team and ensured delivery of quality service to internal stakeholders• Planned, led, and developed policies, processes, and initiatives to support the new People Services strategy• Encouraged and facilitated professional development, training, and certification activities for the HR administrative team• Responsible for creating an accurate and secure system for collecting, storing, and managing documentation for personnel records• Conducted timely, thorough and unbiased investigations of employee relations issues received through a variety of reporting methods• Provided guidance to employees, management and peers on employee relations issues and workplace practices Show less

• Provide expert and objective advice, coaching, and counsel to leaders and employees on HR programs, policy and procedures, employment/labor laws, conflict resolution, change management, diversity, and organizational development to promote a fair and equitable work environment• Partner with Sr. HR Consultant and the Talent and Organizational Development team in discussions with over 45 executives on organizational design and strategic workforce planning for 15 client groups within the… Show more • Provide expert and objective advice, coaching, and counsel to leaders and employees on HR programs, policy and procedures, employment/labor laws, conflict resolution, change management, diversity, and organizational development to promote a fair and equitable work environment• Partner with Sr. HR Consultant and the Talent and Organizational Development team in discussions with over 45 executives on organizational design and strategic workforce planning for 15 client groups within the organization• Make recommendations on workplace issues based on results of investigations conducted by the Employee Relations team and communicate to leaders in partnership with Sr. HR Consultant and Employee Relations team• Provide confidential and impartial consultation, guidance and coaching support to over 260 leaders to address employee behavior and performance concerns• Partner with department heads to understand key business challenges and organization needs; identify and execute programs to address gaps and achieve organizational goals• Facilitate discussions sharing engagement survey scores with executives within 15 departments and formulate action plans to support organizational engagement goals Show less

• Interpreted, communicated and provided coaching, mentoring and feedback to employees, department heads and leaders regarding organizational policies and values ensuring consistency and timeliness• Conducted comprehensive employee relations investigations and made recommendations to leaders on general, harassment and discrimination complaints; prepared detailed and robust summary of findings• Provided guidance and assisted with the development and delivery of appropriate feedback or… Show more • Interpreted, communicated and provided coaching, mentoring and feedback to employees, department heads and leaders regarding organizational policies and values ensuring consistency and timeliness• Conducted comprehensive employee relations investigations and made recommendations to leaders on general, harassment and discrimination complaints; prepared detailed and robust summary of findings• Provided guidance and assisted with the development and delivery of appropriate feedback or corrective/disciplinary actions• Investigated and prepared strategy and responses to EEOC and OFCCP• Developed and provided detailed monthly metrics on organizational employee relations trends• Built relationships with HR Consultants to appropriately address high risk Employee Relations issues and proactively address Employee Relations trends that might be impacting the organization• Partnered with HR Consultants, Total Rewards and/or Risk Management to manage leave cases that may result in corrective action• Managed on-line exit interview process and conducted in person exit interviews and provided feedback to management as needed• Provided timely response to unemployment claims and represented Airport Board at unemployment hearings Show less

• Successfully implemented and led projects involving transfer of scheduled reports to Manila Shared Service Center• Managed and audited US employee master data updates in HRMS to ensure data integrity• Developed various custom-made reports based on client needs• Coordinated with Global HRMS Networks to resolve system issues with foreign national local hires• Evaluated, investigated and resolved issues with Towers Watson interface for Benefits• Created and developed detailed… Show more • Successfully implemented and led projects involving transfer of scheduled reports to Manila Shared Service Center• Managed and audited US employee master data updates in HRMS to ensure data integrity• Developed various custom-made reports based on client needs• Coordinated with Global HRMS Networks to resolve system issues with foreign national local hires• Evaluated, investigated and resolved issues with Towers Watson interface for Benefits• Created and developed detailed global reporting work instructions• Educated employees in using all HR Shared Service Center and vendor tools• Tested system releases for HRMS/SAP• Partnered with team to implement and support the transition of 500 newly acquired Tandberg and Optimi employees into HRMS• Troubleshooted and precisely captured timesheets for employees on LOA• Provided accurate, consistent and up-to-date information on all areas of support• Directed transition of pay changes and title changes for over 14,000 employees from Salary Planning Online Tool to HRMS• Analyzed and processed requests regarding HRMS changes affecting procurement system Show less

• Developed strong relationships with employees that enabled the team to communicate concerns• Acted as intermediary between management and employees to effectively identify, analyze and solve issues• Managed administration of annual employee survey and evaluation of results• Advised supervisors regarding disciplinary issues and assisted in preparation of corrective action• Managed unemployment claim program• Thoroughly utilized existing resources to recruit and retain… Show more • Developed strong relationships with employees that enabled the team to communicate concerns• Acted as intermediary between management and employees to effectively identify, analyze and solve issues• Managed administration of annual employee survey and evaluation of results• Advised supervisors regarding disciplinary issues and assisted in preparation of corrective action• Managed unemployment claim program• Thoroughly utilized existing resources to recruit and retain non-exempt talent for 130 employee organization• Implemented employee recognition and reward programs that sustained an engaged workforce• Led all payroll and benefit related activities including but not limited to performance appraisals, salary increases, and health benefits• Oversaw orientation and training for new employees to ensure all employees received appropriate training within two weeks• Managed execution of employee development program to align the team with the strategic goals of the company• Partnered with third party leave of absence and workers’ compensation providers to ensure disability, FMLA and workers’ compensation claims were processed Show less