Rocio María Paccela Email & Phone Number

Mar Del Plata, Ar

Kíev, Ucrania

Processing of incoming requests from patients seeking treatment abroad.Communicate and interact with patients through various channels (chat/phone/email).Working with the CRM system: filling in patient requests to create patient profiles.

Argentina

Evaluated and trained AI models by providing feedback on AI-generated English text.Ranked AI model responses based on relevance, factual accuracy, and writing quality.Created, revised, and fact-checked prompts and responses to enhance model performance.Assessed grammar, style, and coherence of text generated by AI models.Collaborated with AI engineers to improve linguistic model accuracy in multiple languages.Conducted detailed analysis of AI behavior to enhance training outcomes and language diversity.Maintained strict attention to detail and linguistic precision in reviewing AI outputs.

Estados Unidos

Provided real-time English-Spanish medical interpretation services via online platforms for remote communication between doctors and patients.Acted as a linguistic and cultural intermediary, ensuring clear and accurate exchange of medical information while maintaining confidentiality and compliance with HIPAA regulations.Delivered translation of medical documents and patient information from English to Spanish, ensuring linguistic accuracy and sensitivity to medical terminology.Effectively facilitated communication in high-stress situations, managing terminology and tone to ensure patient comprehension.Worked with diverse medical specialties, adapting to various terminologies and healthcare scenarios.Utilized professional tools and software to maintain quality in translation and interpretation tasks.

Mar Del Plata, Provincia De Buenos Aires, Argentina

Teach intensive English classes to students from preschool to high school levels.Develop communication skills and fluency in English through dynamic activities such as songs, rhymes, games, and experimentation in early years.Promote reading comprehension and critical thinking using resources like the MyOn application for literature.Organize and prepare annual projects based on problem-solving and considering the multiple intelligences present in the classroom.Coordinate and prepare the "Annual Concert" by working on the theatrical performance in collaboration with the drama classes.Create an interactive and engaging learning environment, focusing on natural language acquisition from early ages.Adapt teaching methods to different learning styles, ensuring active participation from all students.Assess students' progress and adjust pedagogical strategies to improve their English proficiency.

Dubái, Emiratos Árabes Unidos

Delivered exceptional customer service to passengers in Economy Class, ensuring a comfortable and enjoyable flight experience.Effectively promoted and sold Emirates products and services on board, enhancing passenger satisfaction and revenue.Conducted comprehensive training in emergency procedures, safety protocols, and first aid, ensuring preparedness for all situations.Collaborated with team members to maintain a high standard of cabin cleanliness and presentation.Assisted passengers with special needs, providing personalized support to ensure their comfort and safety.Managed in-flight service efficiently, including meal and beverage distribution, while adhering to safety regulations.Responded promptly and effectively to passenger inquiries and concerns, demonstrating strong problem-solving skills.Participated in regular safety drills and briefings to remain updated on aviation safety standards and protocols.

Estados Unidos

Provided real-time English-Spanish medical interpretation services via online platforms for remote communication between doctors and patients.Acted as a linguistic and cultural intermediary, ensuring clear and accurate exchange of medical information while maintaining confidentiality and compliance with HIPAA regulations.Delivered translation of medical documents and patient information from English to Spanish, ensuring linguistic accuracy and sensitivity to medical terminology.Effectively facilitated communication in high-stress situations, managing terminology and tone to ensure patient comprehension.Worked with diverse medical specialties, adapting to various terminologies and healthcare scenarios.Utilized professional tools and software to maintain quality in translation and interpretation tasks.

Mar Del Plata, Provincia De Buenos Aires, Argentina

Executed product tastings, creating an interactive experience for customers.Assisted customers by responding to inquiries about available products and providing guidance to increase purchase interest.Developed effective and persuasive communication skills to enhance customer relationships.Collaborated with the sales team to implement strategies that optimized product promotion.Maintained an organized and efficient work environment, demonstrating multitasking abilities in a dynamic setting.

Profesorado De Ingles, English/Language Arts Teacher Education, 7.5

Formación Profesional De Grado Superior, Airline Flight Attendant