Rocio Ulloa Email & Phone Number

Oceanside, Ca, Us

Carlsbad, California, United States

Oceanside, California, United States

Coordinated over 130 projects annually, ensuring adherence to timelines and budget constraints.Utilized project management software for tracking progress and reporting.Implemented project management best practices, improving team efficiency by 20%.Built and maintained client relationships, serving as the primary point of contact.Acted as the primary liaison for sales, engineering, logistics, and production teams.

Oceanside, California, United States

Led cross-functional teams to successfully execute project goals in a timely manner.Managed daily production schedules, aligning project milestones with operational capabilities.Negotiated with subcontractors, resulting in savings exceeding $3M.

San Diego, Ca 92102

● Managed all aspects of over 70+ projects simultaneously from inception to completion (manufacturing, and installation) nationwide.● Responsible for project budgets, surveys, design proposals, landlord approvals, permitting, production, installation, final inspection, and invoicing.● Identified customers' signage needs while keeping within landlord and city criteria.● Identified, evaluated, and hired subcontractors nationwide for diverse projects.● Serve as client point of contact for day-to-day status, communication, feedback/approvals, and planning.● Liaison between clients, architects, subcontractors, engineers, production teams, landlords, and municipalities.● Managed and coordinated cross-functional teams and schedules using internal resources and vendors.● Monitored team progress and communicated project status to clients.● Ensured the quality, accuracy, and on-time, on-budget delivery of each project.● Built strong relationships both internally and externally.

Carlsbad, Ca 92008

● Oversaw the Consumable Department of 6,000 accounts, and banking software sales channels in both the corporate sector and banking industry. ● Acted as the sales leader for banking security software which is the referral partner for nine out of the top 10 major banks in North America and many small to midsize institutions. ● Negotiated new contracts for current clients and signed distribution contracts for new customers.● Expanded distribution channels through resellers and corporate sector partners.● Coordinated demonstrations and group presentations via WebEx● Prevented loss of key accounts through exceptional relationship management and escalation skills.● Provided and created return authorization for warranty and other product issues.● Supported the Marketing Department by providing feedback from campaigns, and case study subjects. ● Ensured all software implementations were working smoothly from start to finish and reported back to Treasurer Managers with all current status updates.● Established clients' needs through communication, and software demonstration and showcased technical features and how to use products.

Carlsbad, Ca 92008

● Worked with the Sales and Customer Service team to ensure that all customers were taken care of promptly.● Reviewed and confirmed all pricing, discounts, and terms were correct in the system for all customers prior to ship date.● Assisted customers with product purchases and assortments by providing the most up-to-date sales information for their specific distribution channel and providing personal product knowledge.● Monitored and maintained all open orders in designated territories; maintained communication with the sales rep and customer regarding order status (i.e. backorders, cancellations and adjustments, credit holds, hold for confirmation, etc.)