Rocio Schiller Email & Phone Number

Dallas, Texas, United States

Dallas-Fort Worth Metroplex

Dallas, Texas

Dallas, Tx

Successfully recruited and trained a team to achieve the most successful store opening in the company to date. Proven track record of exceeding sales targets through continually training and motivating my team on building strong long term relationships with clients. Work independently and collaboratively with my team on clienteling and sales tactics essential to business retention of loyal and return customers. Oversee all store operations, maintain budgets and payroll, inventory control/loss prevention, and visual merchandising. Anticipate, investigate and resolve customer issues. Develop and execute local partnerships and marketing strategies for the Dallas specialty market. Continually identify opportunities to improve customer business and maintain favorable customer relations. Liaise with corporate allocators and take action essential to ensure the appropriate assortment for the Dallas boutique. Prepare and utilize weekly, monthly and quarterly sales management reports to identify opportunities to expand current business.

Plano, Tx

Manage and oversee all aspects of the CHANEL boutique within Neiman Marcus including buying, planning, forecasting and demonstrating strong sales leadership skills with a focus on customer service and building relationships. Train sales associates on selling strategies and product knowledge for the luxury brand. Consistently overachieve personal and department event sales goals as well as monthly, seasonal and annual sales goals.

Walnut Creek, California

Focus on selling strategies for staff development to insure that all goals are met while providing superior customer service. Manage and provide customer retention training to all sales associates. Create and execute sales events, promotions and contests to drive sales. Present sales and event strategies to NM Corporate, NM General Manager and Management team.Responsible for tracking daily numbers, planning, communicating and negotiating with NM Corporate buyers and vendors. Ensure that all customer issues are handled in a timely and professional manner.

San Francisco, Ca

Served as the liaison between Fendi corporate offices, SFA buying offices and SFA San Francisco Flagship. Accompany and assist SFA Sr. Buyer and team to Fendi Market- oversee and coordinate future season Fendi WRTW buy for appropriate clientele. Ensure visual presentations met Fendi quality and standards within the SFA SF Flagship. Manage and provide Fendi corporate offices and Saks buying offices with inventory and sales status, as well as monthly selling reports. Built relationships with high profile clients on significant transactions while ensuring highest level of confidentiality and superior customer service. Pay excellent attention to detail, accuracy and follow through. Provide excellent analytical skills and problem solving. Self-motivated and able to prioritize multiple projects and thrive in a fast paced environment.