Rod Behr Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

London, United Kingdom

EMEA Business Leader for $120 million turnover US integrator.• Run $4.5 million turnover EMEA business o Operations (service, projects, sales, account management, marketing) o Governance (leadership, procurement, HR, management)• $1 million pa global service contracts o 24/7 NOC and Help Desk o On-site teams in UK, US and India• Global project delivery o 45+ integration projects in US, Europe and Asia for a single finance sector customer in a single year o $1 million multi-phase upgrade for Christie’s of London: control room and streaming of auction events across all galleries• Partner-based delivery o Leveraged the PSNI international network of integrators in order to deliver unified, global solutions• Customers include finance sector, global pharmaceutical companies and international auction houses

Dartford

Board / C-Level strategic leadership of IT and Audiovisual technologies to £30 million turnover EMEA business.• IT leadership, strategy and governance• Alignment of Service, Sales and Marketing under a single platform (Dynamics 365), realising significant efficiencies and unifying customer relationship intelligence for the EMEA and US businesses• Implementation and delivery of 24/7 global NOC/VNOC presence based out of London and New York.• UC delivery, including migration from traditional telephony to integrated desktop conferencing• Implementation of ISO27001 information security standard and GDPR compliance• IT consultancy on project design and delivery

London, United Kingdom

IT leadership and strategy. Software delivery, data management and business intelligence analysis.• IT Leadership and governance: o Strategic business analysiso Systems administrationo Infrastructure managemento Software delivery and development • Developed service reporting technologies, bespoke software, web application and database solutions. AV Awards prize-winner for Software Application of the Year• Enterprise delivery of:o Microsoft CRM and SharePoint, including bespoke developmento Microsoft SQL Server, Reporting Services and Integration Services and all DBA functions, including architecture design, data management, warehousing, business intelligence and systems integrationo Bespoke Web and Microsoft Office solutions for such applications as sales quotations, CSI, service desk management, resource scheduling and asset management• Consultancy to global customers (primarily financial sector) in IT, audiovisual and videoconferencing technologies and process engineering• Championed ITIL and ITSM implementation for Service, making AVMI the first to introduce such standards-based disciplines in the AV industry• IT integration (networks and software) following the merger of AVM and Impact• Prior to the role of Head of IT, managed on-site service delivery of audiovisual and videoconferencing services, high-end conference and event management (£500k pa contract)

Matric, English, Afrikaans, Maths, Physics, Biology, History

Education record