Rod Blaxell Email & Phone Number

Brisbane City, QLD, AU

Brisbane, Queensland, Australia

Building a solid foundation in customer-centric methodologies, and driving cross-functional collaboration to deliver seamless end-to-end experiences. My diverse background includes working with government and education organisations, where I have successfully led customer experience initiatives, from concept to execution, and continuously improved service.

Brisbane, Australia

A seasoned professional with a proven track record of delivering user-centred digital solutions for a variety of clients, including federal government agencies, state level departments, and well-known corporate brands. My areas of expertise include:- Leading user research initiatives and translating findings into actionable insights- Designing and.

Brisbane, Australia

In this role I led cross-functional teams to deliver ground-breaking digital projects that aligned with the needs of the business and exceeded stakeholders' expectations. My expertise in this role included:Managing large-scale and technically complex projects, including conducting thorough analysis, gathering requirements, and effectively managing project.

Brisbane, Australia

• My areas of expertise in this role included:
• User experience development including wireframes, sitemap, flow diagrams and storyboards for responsive websites targeting mobile, tablet & desktop devices; web applications; eCommerce; eLearning; mobile apps; and.
• Implementation of systems and processes for improved project workflow, scope control, invoicing status and project visibility within the studio.
• Responsible for the execution of digital projects, managing the process from brief to final output and beyond, in multiple digital channels and emerging technologies.
• Scheduling the studio and prioritising digital production resources. Developing, implementing and managing project plans for the studio.
• Working with the account managers to develop an understanding of the client’s business objectives, scope of works and requirements for the project.

Brisbane, Australia

• Account management of major accounts including Lorna Jane, Parmalat, Dreamworld, Airtrain and Suzuki Queensland. Guiding the account services team to ensure clients are provided with excellent service in a timely and.
• Working with a high degree of independence, overseeing multiple projects at a time, ranging from smaller ad projects to complex websites with integrated online campaigns.
• Participation in business development activities including writing proposals, developing scopes & estimates, running client workshops and delivering pitches.
• Collaborate with the project team to identify deliverables, schedule and develop the project approach to deliver successful outcomes within established constraints.
• Responsible for communicating relevant project information to the team and the client, working with the agency team and clients to assure that projects address the client’s business requirements.
• Ensure proper change management documentation is executed as scope changes or project priorities shift, and that new requirements are communicated to project teams.

Brisbane, Australia

• Account management of major accounts including Allianz Global Assistance, Fire and Rescue New South Wales, GIO and RACQ Insurance.
• Requirements scoping, project management, preparation of cost proposals, resource scheduling and implementation of multiple concurrent medium to large eCommerce web sites, interactive and iPhone application projects.
• Development of user experience documentation detailing the functionality required for delivery of the system including flow diagrams, site maps, business rules and wireframes.
• Manage project scope and the change control process to ensure that projects are completed according to schedule and within budget. Manage the project financial lifecycle, including estimates and revenue forecasts.
• Raise and maintain awareness of project risks, and work with team members to proactively mitigate risks.
• Coordinate all activities of the project team and ensure that project tasks are completed.

Brisbane, Australia

• Responsible for the project management, costing, scheduling and implementation of medium to large web site, interactive and print projects.
• Running workshops with clients to capture project requirements.
• Development of user experience documentation detailing the functionality required for delivery of the system including flow diagrams, site maps, business rules and wire frames.
• Analysis of existing client web sites for the development of digital strategy, search engine optimization, brand implementation and usability recommendations.
• Prepare digital marketing and social media strategies as part of client’s broader marketing campaign.
• Manage several design and development teams concurrently.

Sydney, Australia

• Police Officer.
• NSW Police Royal Lifesaving Award.
• Commander’s Commendation.

Berkely Vale

Website content management, interactive marketing, video production and email marketing.

Gosford

Design, development and consulting for various interactive touch-screen, CD-ROM and online projects.

Sydney

Managed team of 5 designers and developers for interactive touch screen software, video production and website development.

Brisbane, Australia

• Project management of interactive projects, user experience design, video production and team management.
• Asia-Pacific Queensland IT&T Award 2000 - Interactive Marketing
• Brisbane Art Directors Award 2000 - Online Marketing
• Brisbane Art Directors Award 1999 - Online Marketing

Grad Cert In Ux And Web Design, Ux, Gpa 7 (High Distinctions In All Subjects)

User Experience Design and Multi-Platform Design

Bachelor Of Arts Degree, Communication (Media Production And Analysis)

Diploma, Multimedia

Certificate, Digital Marketing