Roderick Castillo, Ece, Pmp Email & Phone Number

Philippines

• End-to-end project management of various complex IT Infrastructure and Network projects

Philippines

• End-to-end project management of various complex ICT projects (SDWAN) for Singtel's Priority Account

Taguig, National Capital Region, Philippines

Accountable to plan and manage the rollout of the deployment activities for whole or part of a customer project, ensuring the project is delivered in scope of contractual obligations and within forecasted costs, time, and required quality. Verify availability of resources and materials with subcontractors, requesting missing materials to the materials responsible. Verify subcontracting Company has the proper technical documentation needed for the proper civil work execution, proper optic fiber deployment and construction of the passive components. Daily supervision of deployment progress according to the agreed deadlines and quality assurance. Provide technical solutions on issues occurred during Roll-Out. Management of subcontractors in Roll-Out phase: Distribution and feeder network cabling. Preparation of As-Built documentation. Communication with Design Coordinator. Request redesigns. Tracking Roll-Out process, deviations analysis and implementation of corrective solutions. Validation of subcontractors work certificates

End-to-end project management of various complex ICT projects for theEnterprise Group, ranging from internal projects and implementation to EnterpriseGroup clients:Types of projects:● implementation of ICT (data center colocation, AWS, Managed IP PBX, Managed Security, SDWAN)● productization of ICT products developed by Globe Labs● transformation/migration project for Globe Network

Valero St. Makati City

Lead a team of seven (7) technical specialists that are Enterprise Group’s client interface for technical post outage concerns, assisting Sales, and ensures client circuit SLAs are achieved. Works with the technical support groups for permanent fixes on critical accounts. Generates requested detailed incident reports and performance reports. Provide analysis reports especially to accounts with problematic circuits.

Makati, Ncr Philippines

Technical Management of largest data revenue Enterprise account, AT&T, looking into - Service Delivery, Service Operation and Service Assurance. Monitors and manages committed end-to-end service levels of the account/s handled. Conducts data analysis, gap analysis and account profiling. Leads in the formulation of strategies for continual service improvement on the account/s handled and ensures that these strategies are translated into formal project plans and programs supported by detailed timelines. Orchestrates quick fix, ensures post review and work on a permanent fix with the technical support groups on major outages. Manages accounts handled. Leads initiatives for the accounts handled on the root cause analysis of recurring troubles with the technical operations and other support groups. Manages any changes on the clients network design,architecture and services and ensure that change requests are properly initiated,approved and monitored. Establish and generate customized Performance Analysis Reports. Conducts service review meetings/executive briefing, end-to-end process review, and enhancements

Reports directly to the VP-Operations; manages 40 personnel (six (6)supervisors and thirty four (34) rank & file). Handled department is in-charged of servicing, maintaining, and repairing Lotto terminals for the wholeLuzon area. Meets and presents to PCSO officers the monthly performance of the Lotto Terminals.

Lead a team of 3 account managers in the development of new services for reselling, handling negotiations, activation of links, and maintaining good business partnership with Paptelco (Philippine Association of Private Tel Cos) accounts nationwide, to ensure achievement of Traffic and Data revenue targets. 2004 revenue targets are 140% above target and correspondingly won for the group the 2004 Best Sales Team for Provincial Markets Award.

Bachelor Of Science (Bs), Electrical, Electronics And Communications Engineering

Management Development Program, Business Administration And Management, General

Education record